Montcalm Piccadilly Townhouse, London West End

The hotel is in a fantastic location, within walking distance to Covent Garden, Soho, China Town, Piccadilly and many more. The reception staff were friendly, helpful and professional.

The staff were amazing and made our stay really special. They were super nice and very helpful, ensuring a great experience.

The on-site restaurant is available for dinner every day, providing an easy dining experience close to the rooms and everything the hotel has to offer. The chic bar provides the perfect place to relax with a drink.

The hotel provides rooms with an en suite bathroom, air conditioning, and a TV. They each offer a bathtub, tea and coffee making facilities, and an in-room safe. Additionally, the bathroom amenities are excellent and are refurbished daily.

The hotel is very clean, with amenities being excellent and refurbished daily. The property is cleaned by professional cleaning companies, and there are daily housekeeping services.

Several guests mentioned that the standard rooms were small and had limited amenities. Consider upgrading to a deluxe or club room for a more comfortable stay.

Some guests noted that the hotel is located on a main road, resulting in potential noise disturbances. Request a room at the rear of the building to minimize the impact of external noise.

The breakfast room can get crowded during peak times, leading to limited seating and a rushed dining experience. Consider arriving early or later to avoid the rush.

While the hotel has been known to provide special gestures for occasions, some guests reported that these were not consistently acknowledged. Manage expectations regarding special requests.

Several guests found the en-suite bathrooms to be small and cramped. If space is a priority, inquire about the bathroom size when booking.

The hotel is surrounded by numerous dining options, providing guests with a variety of choices for meals outside the hotel.

The hotel's central location makes it easy to access the theatre district, Soho, Covent Garden, and other popular attractions, offering convenience for sightseeing and entertainment.

Some guests experienced delays during check-in and noted that the reception service was average. Plan accordingly and allow for potential wait times.

The hotel is close to tube stations, making it convenient for guests to explore London using public transportation.

While not explicitly mentioned in reviews, considering a room with a view may enhance the overall experience, especially for those seeking a more scenic stay.