Los Realejos Hotels

very good location and excellent food not friendly reception staff, absence of wi fi, ocean pool didn't work in October

Food was excellent People using the dining room at dinner time wearing shorts and flip flops, this is not ideal for a 5 star hotel in the evening. The internet wi fi is advertised on bookings.com as free but it is about 2 euros for half an hour!

Shoud not be a 5 star. more a 3 stars. need to look at the hotels down south to see what a proper 5star hotel is like. was excited about my trip but was disappointed

There was NO information about any facilities in the Hotel. The restoration was lovely, but booking a Hotel called a Spa should have those facilities available... OR state clearly at all points of booking that the Facilities are not yet ready. We were most disapointed.

Location was very good, close to everything. Spa wasn´t open, some staff didn´t know what to do, food was appaling.

the location and the view was very good.the food olso. the servies and the staff very good the bed was not comfortabel were from 2 bed

Location Some of the staff was quite rude

The hotel staff wasn't so nice exept the house keeper's.But the view from the balcony is beautiful. There wasn't problem with the stuff.

the staff was very friendly the food could be more children oriented

The accomodation was very clean and comfortable. Good choice of food.

Nice and close to everything that the city can offer,, lack of parkingspaces. But thats a very common problem in tenerife in general.

It is located at the central of Puerto de la Cruz, walking distance to old-city, hotel it self is situated right at the sea side, which give you a wonderful view from room It is really old hotel, even it has 4* you cannot really find them there... I would rather consider it as a budget accommodation.

The staff was helpful at all times. The buffet breakfast diversity. On the website, the hotel seems to be outside of the town in the nature. In reality it stands on a hill among a town and busy highway. We expected something else.

Big room, rich breakfast, nice view.

The hotel staff were courteous and nothing was too much trouble.all minor glitches were soon dealt with The hotels positioning in the town I also felt was perfect.

The hotel is located nicely 10 minutes walking from main streets of the city. It also has a nice lobby and fair buffet breakfast. Very close to the main bus stops so if you are not by car it is definitely a plus. We also had a good sea view from our balcony. The fitness room mentioned in the website was the worst I have seen so far with four machines in total where 3 of them was completely broken and the other one is utterly useless. Internet connection was ridiculously expensive with 4 euros for an hour. The main target range of the the hotel was 60+ guests so not many activities for young people.

It was practical, clean & decent hotel, but next time I would prefer Puerto palace,which is better hotel for the same price.

Staff made effort facilities somewhat worne out

We had a nice balcony. but tennis players whack balls back and forth all day long till 10:30. Some food was ok - big breakfast buffet if you like that sort of thing. Too far from the center - nothing around but a German pub - Uwe was fun tho! This hotel is very dated and very boring and btw - they cannot guarantee parking - our only reason we booked there.

The accommodation was comfortable and provided a relaxing atmosphere. Although the food was plentiful, it became monotonous.

The setting and location . The guests were allowed in dining room at dinner time in shorts

The staff must try to speak english for those who dosent understand spanish

The View. It was about 10 minutes walk from a free car park. And you can't even pull-up outside to leave your cases... and my room never got any sun.

The breakfast provided was very varied. The lady in the beauty salon downstairs by the pool area did fantastic massages. Central location. Though a great selection was provided for breakfast sometimes the hot food was not that hot.