Los Realejos Hotels

Hotel bus to Puerta de la Krus, big room, ocean view, beautiful garden, location, swimmins pools in the garden, staff

small room for buffet

We had a nice balcony. but tennis players whack balls back and forth all day long till 10:30. Some food was ok - big breakfast buffet if you like that sort of thing.

Too far from the center - nothing around but a German pub - Uwe was fun tho! This hotel is very dated and very boring and btw - they cannot guarantee parking - our only reason we booked there.

Great place to base yourself for touring the North of Tenerife delightfull town pleany of shopping cafe's and generaly a great place to stay. I would recomend it to anybody, very friendly staff & great food.

The local Church rings its bell quarterly from 8am untill 11pm not good if you want to sleep. ( not the Hotels fault.)

very good location and excellent food

not friendly reception staff, absence of wi fi, ocean pool didn't work in October

Quality , value for money

Difficult walk into town

The rooms are good sized, clean (no cockroaches) and everything you need for a stay are there (including complete kitchenary)

No heating or ventilators, so it can become very hot in the apartment. Also the beds are very hot because of a plastic cover around the mattress.

Staff was very correct and helpfull. Ideal location. Excellent price/quality ratio !

Parking the car in the city of Puerto de la Cruz is a problem. The hotel has a limited number of parking places.

Hotel staff was realy disponible.

It isn't easy to find it. Improve the signals on the city/road.

Delightful setting and historical character of the hotel. Excellent food and helpful staff. Very convenient for the tourist facilities and the traditional town centre.

It's in the middle of the center.

The beds were horrible, the bathroom wass tiny and the toilet was broken. I wouldn't book this hotel again. It also attracts a lot of old people. Definitely not meant for a younger couple. And if you don't like noise you are not at the right place here. It's accross from a lovely square but then again the church bells ring every 15 minutes. And people stay out till midnight so an early night in is impossible

All was ok, the service was good and was pleased we chose this hotel, I thought the food would be more Spanish-like however I liked the choice of dishes that we had everyday.

Location and breakfast and dinner buffet

Drinks were not included in the half-board price and we were forced to pay the exorbitant hotel prices to have something to drink with our dinner

It is the best hotel that we stay in. It isn't cheap but it is outstanding!

Paying the bill :-) However, you do get what you pay for.

cleanliness of the room, bathroom and even balcony - efficiency of the staff at reception desk and room service - presence of the manager - wonderful gardens - wonderful spa facilities - nice restaurants etc. etc. it's an excellent hotel

the service at the "summer-pool-side restaurant" is rather slow - but you're on holidays ;-)

Except one recepciontist, the hotel staff is very kind and helpful, the location is good, but hard to park in the nearby.

One of the recepcionist did not speak English at all, he could not use the credit card system, the cash withdrawal from credit card was a lot of money...

Great location, close to bus station, El Charco Plaza, shopping, restaurants, and beach, all within short walk. Friendly, helpful, accomodating staff. Iplan to return there next year.

I did find it to be noisier than I would have liked but feel this is due to the type of construction and that it is open air and not unusual for Spain. The noise level decreased after 11pm and I always got a good nights sleep.

Friendly atmosphere, garden good, appartment spacious and the town of Puerto de la Cruz in very nice.

The sunbeds were poor but we managed

Water in the pool is not chlorinated.

We stayed in three hotels, this was the most unpleasant for the same price. This hotel is for pensioners, boring, old renovated rooms, soundproofing is not at all (hear absolutely everything). We felt like in a nursing home. Kitchen poorly equipped.

location was excellent. Breakfast was excellent. The Bar was dark and dreary with no atmosphere.

There is only one english TV channel, CNN. There were a number of German. I think the hotel should provide not just german and spanish TV but also english.

Good location. Room had a nice view. Staff tried to be friendly.

The hotel has every indication that management was trying to cut costs in every little way. The staff tried to be friendly but were badly overworked. Every single time I went to or even walked by the front desk, others were waiting and the phone was ringing and it took several minutes before anyone helped. The wi fi did not work. Breakfast meats were iffy. Numerous little renovations were needed.

The fantastic location,the peace and quiet, and being able to see millions of stars in a crystal clear sky.

No english channels on T.V., no air conditioning. It was too warm to have the window closed, but due to severe winds for 48hours we had to.

Wonderful location, very good restaurant for lunch or diner, silence

In our opinion, quality during breakfast was related with staff responsible for that, first day breakfast was really good and we expected the same second day, but the person responsible for that was not interested in quality, it was lack of everything, guests had to still ask for replenishment of products

Cleanliness, quite and calm atmosphere, very close to the beach.

This is my third time staying at the Turquesa its very comfortable clean and nice staff , myself and my wife would certainly go back again.

my self and my wife would certainly appreciate a facility for making a cup of tea in our room ,we had the use of the fridge which was of great benefit.

The setting and location .

The guests were allowed in dining room at dinner time in shorts

The breakfast provided was very varied. The lady in the beauty salon downstairs by the pool area did fantastic massages. Central location.

Though a great selection was provided for breakfast sometimes the hot food was not that hot.

the location and the view was very good.the food olso. the servies and the staff very good

the bed was not comfortabel were from 2 bed

The room was extremely clean and the seaview fantastic. The hotel is situated in the centre but away from the noisy music bar corner. We enjoyed half-board and the food was fantastic.

We would have liked to have international TV-channels like Eurosport. We did not like the staff trying to be funny by saying "terve, terve, mita kuluu" etc."in Finnish". It gives a cheap picture of the hotel (basic tourist two star jargon).

the location of hotel is really good, for visiting the island, for having breakfast/lunch/dinner at a seaside, enjoying the drink, atmosphere of the ocean, the staff was very nice and able to help, to answer questions, the hotel staff 24 hours available, rooms very clean and cleaned every day, enough space in the room, usefull little kitchen corner (mercadona nearby the hotel...)

the first impression of entering the city of Puerto de la Cruz quite ;messy; looked like typical turistic place, full of high hotels but later on we found so many beautiful places in area and surroundings of hotel Astoria

The room that we booked was very good, always clean. We felt there like at home.

Very noisy at nights

garden, staff, meal, ducks, people, swimming pool, everything

sometimes was a loud music after 21.00 till 23.30, but it wasn't a problem for us

botanik garden

somebody stoll 100 euros from room number

I liked best, that I could find place for parking the rented car near the hotel any time

the trafic of the free bus to the beach is not comfortable, especially it's absence after five o'clock

Never got to stay there arrived and hotel was closed

It would of been nice if the hotel was open very disappointed

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- it does not accept credit cards - contrary to the advice on your website

it was nice to have the internet free of charge for guests; the hotel manager was friendly;

the lift (out of date, noisy); the room we were given was passed off as a double but was clearly a single, there was only one bedside lamp and the bed was a bit narrow for two people; we could hear one of the guest snoring and coughing at night, and overhear conversations because the walls were thin; one member of the staff (the Italian) was rough and unable to carry out a credit card payment!!