Los Realejos Hotels

Great lucation,big rooms,good service The only thing that little disterb me was that on the evening,at dinner the hotel took charge even on the water

The view from the room was exceptional, nothing but the atlantic ocean. The food was good and there was a wide variety to choose from. Teamaking facilities would have been nice. Although a 5 star hotel, needs updating, although very clean it is a shame that it is looking a little worn.

Quality , value for money Difficult walk into town

I liked the quantity and the quality of the food and the swimming pool near by the sea. Also, I liked very much the politely of the staff, the view of the room and the location of the hotel. Unfortunately, the staff didn't spoke english good enough...

I liked the decor, and the hole atmosphere of the hotel.

The hotel has a great location and still under overall renovation. Therefore, Spa, parking and other services are not operating.

Design, comfort, geographical situation, very good breakfast Contrary to what is announced on the webpage, the Wi-Fi is not available in the rooms which are higher than 1st,maximum 2nd floor (the only signal emittor being situated in the reception hall).

The situation was excellent and the staff were very friendly. The swimming pool was a very good size and the flowers lovely. Good position on coast and at edge of old town centre. Pleny of restaurants and bars within walking distance. We were shocked at the price for using the hotel car park which was 20euros per day with no reduction for our stay of 1 week - toral cost therefore 140euros. This made garaging more expensive than the car hire. Also the buffet dinner was poor quality and expensive.

The room was extremely clean and the seaview fantastic. The hotel is situated in the centre but away from the noisy music bar corner. We enjoyed half-board and the food was fantastic. We would have liked to have international TV-channels like Eurosport. We did not like the staff trying to be funny by saying "terve, terve, mita kuluu" etc."in Finnish". It gives a cheap picture of the hotel (basic tourist two star jargon).

The location, entertainment, pleasantness of the dining room staff, entertainments staff and cleaning staff. The food was an acceptable standard however the variety of deserts and fresh fruit was very limited. The staff at reception were not very welcoming and curt on arrival and did not display the customer service attitude that one would expect/desire

The hotel is not in the city of Puerto de la Cruz but close enough to be able to visit in 5 - 10 mins by taxi. It sits on a hill and has great views and great facilities, 3 pools, area for children, but its also quiet. No

The size and the comfort of the room.

Great hotel! Very good location, super friendly and helpfull staff. Nice, big room with spacious balcony. Quite far from the beach, but ideal for travellers who want to explore the island, easy access to the highway. Some peace and quiet away from the tourist centre! Nice food with local specialties and fresh fruit and vegetables. The car park is certainly big enough, except when a wedding or other event takes place in the hotel. The walls are very thin, a baby in the room next to us kept us awake for four nights. Rooms with Teide view suffer from the noise of the highway a bit, therefore the balcony doors have to stay closed at night, there is a good airco though, so this wasn't much of an issue.

food, location, close to main shopping mall and bus station. 10 min walk from the famous pool on the sea. the hotel is built on the mountain, so the second pool was on a high platform at almost the 5th floor level We found on our last day while packing a pack of gum that we never used under the table, meaning that that part was not cleaned for atleast 1 week... still the rooms were very clean other than that.

Friendly, helpful staff.

Very nice and assistant personnel! Big cockroach in the hotel room! Air conditioning was not functioning at all.

Very clean room, great view to the ocean. We enjoyed so much breakfast and dinner, the staff was very polite and nice. Nice women at the reception, very helpful. Also very good manager. We made the reservation in January at a higher price and we paid their current price in November. We apreciate the high importance that they give to their clients. The fact that there were much more mature couples and old people than young couples, but that was not disturbing.

The friendliness of the staff and the location

Great place to base yourself for touring the North of Tenerife delightfull town pleany of shopping cafe's and generaly a great place to stay. I would recomend it to anybody, very friendly staff & great food. The local Church rings its bell quarterly from 8am untill 11pm not good if you want to sleep. ( not the Hotels fault.)

We had a room on the 10th floor overlooking the Lido complex- woh, in the daytime but obviously noisier in the late evenings until the music died down along the promenade restaurants. Great room for the prce we paid for B and B though the breakfast was very average.. The beds were very uncomfortable and we both woke up each morning with backache. They also sounded like they were covered in plastic as they made an awful noise every time you moved. We did swim in the pool on both the afternoons we were there but the water was pretty chilly - it said it was 23 degrees. I can see why few people were using it!

Excellent location, excellent staff, face some language problem very few know working english language. Telephone charges of 3 euro for no calls.

Very helpful and polite staff. Evening entertainment poor and aimed at non Brits. No parking.