-541010.jpg?width=1004&height=500&xhint=540&yhint=333&crop=true "Provided by SEMBO")
Hotel Botanico & The Oriental Spa Garden
Avenida Richard J. Yeoward, 1, 38400 Puerto de la Cruz, Tenerife, Spain
+34 922 381 400
Cheapest
rate per night
9.3
Excellent
based on 457 reviews
Compare vs. KAYAK
Good to know
Value for money |
8.7 |
|---|---|
Distance to city center |
0.7 mi |
Location rating |
8.9 |
Nearest Airport |
Santa Cruz de Tenerife Tenerife-Norte |
Distance to airport |
12.9 mi |
Rooms
Deluxe Rooms
$181+
Bed type
Provider
Nightly
Unknown
$181
per night
Reviews
Pros
| "Very accommodating, helpful and attentive staff." | (in 58 reviews) |
|---|---|
| "Excellent breakfast, very friendly staff." | (in 35 reviews) |
| "We also enjoyed the botanical gardens." | (in 12 reviews) |
Cons
| "food as very average." | (in 5 reviews) |
|---|
Traveler rating
136
24
2
0
0
Time of year
Traveler type
Show reviews that mention
+
| staff are excellent | in 128 reviews |
|---|---|
| great hotel | in 93 reviews |
| great spa | in 79 reviews |
| spa facilities | in 76 reviews |
| good breakfast | in 71 reviews |
| excellent service | in 40 reviews |
| excellent room | in 39 reviews |
| great food | in 27 reviews |
| botanical garden | in 25 reviews |
| queen bed | in 17 reviews |
| thai restaurant | in 15 reviews |
| great view | in 11 reviews |
| beautiful grounds | in 6 reviews |
| clean and comfortable | in 1 review |
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GoodNov 20107.3
It is the best hotel that we stay in. It isn't cheap but it is outstanding!
Paying the bill :-) However, you do get what you pay for.
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GoodSep 20107.7
cleanliness of the room, bathroom and even balcony - efficiency of the staff at reception desk and room service - presence of the manager - wonderful gardens - wonderful spa facilities - nice restaurants etc. etc. it's an excellent hotel
the service at the "summer-pool-side restaurant" is rather slow - but you're on holidays ;-)
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GoodSep 20108.0
A beautiful hotel with everything that you would expect from a 5 Star hotel, but the very best thing was that you felt completly comfortable the minute you walked through the door. There was no awkwardness or need to adjust. This comfortable atmosphere was very much due to the staff.
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GoodJul 20106.3
The predominating reason for choosing this hotel (and for coming back to it and recommending it in spite of the high price) is its magnificent garden. In general very friendly staff. Impressive breakfast buffet. All meals can be taken on the terrace at the pool and garden.
For lunch and dinner, neither the (sometimes chaotic) service nor the food are consistently of the quality expected from a five stars hotel. For example, on our last evening in the hotel, I ordered salad bar as starter and steak with chips as main dish. The chips were delivered whilst I was serving myself at the salad bar and were thoroughly cold by the time the steak arrived. The steak was well done whilst I ordered it red/rare. And above all, the waiter serving the steak didn't even notice that he spilled a few drops of dark red sauce on my new beige trousers. Internet access for guests not bringing their own computer is also very poor and expensive.
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GoodMay 20108.0
The hotel was luxurious, the rooms special, the dining food very good and staff were very attentive.
No
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About
Overview
Hotel Botanico y Oriental Spa Garden provides guests with spacious and sophisticated lodgings in one of Spain’s most popular destination cities. Its rooms, location, and amenities make this resort an excellent choice for business travelers, couples, and families alike.
Located on Tenerife in the Canary Islands, Hotel Botanico y Oriental Spa Garden is close to many local attractions as well as less than 15 miles from Tenerife Norte Airport. While staying here, guests will have easy access to such sites as the Botanical Gardens, Loro Park, Leal Theatre, Martianez Shopping Centre, and Church of Nuestra Senora de la Pena de Francia.
Accommodations are designed to meet the needs of various types of travelers. Guests may choose Deluxe Twin Rooms with spa views and two beds, Ambassador Junior Suites with sea views and one bed, or Family Rooms with two full or four twin beds. All rooms are equipped with free Wi-Fi, spacious bathrooms, air conditioning, and satellite flat-screen TVs.
The resort boasts four restaurants, all serving a variety of delicious international cuisines. For tasty mixed drinks in a gorgeous setting, guests visit the cocktail bar set in the gardens.
In terms of services and amenities, Hotel Botanico y Oriental Spa Garden has plenty to delight its guests. Those over the age of 16 can enjoy unlimited spa treatments, and guests of all ages appreciate the multiple pools. Pets are allowed upon request, and babysitting services can be arranged so parents can have a special dinner alone. A variety of activities and entertainment can also be enjoyed on the premises.
Features
9.3 Excellent
based on 457 reviews
9.7
Cleanliness
9.5
Comfort
9.6
Staff
8.7
Value for money
Check in |
2:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Business center
Car rental
Wake-up service
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Currency exchange on-site
Fire extinguisher
Hammam (Turkish bath)
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Shoeshine
Garden view
Shops (on site)
Room service
Smoke alarms
Heating
Special diet menus (on request)
Hot spring bath
Contactless check-in/check-out
Tour desk
Physical distancing in dining areas
Board games/puzzles
Game room
Physical distancing rules
Golf
Books, DVDs, music for children
Spa
Hot tub
Cycling
Child pool
Indoor pool
Outdoor pool
Diving
CCTV in common areas
Kids meals
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Hairdryer
Fitness center
Horse riding
Tennis
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Kids' club
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Airport shuttle (surcharge)
Delivered food is securely covered
Babysitting/child services (surcharge)
Pants press
Complimentary breakfast
Free parking
Table tennis
Staff follow all safety protocols as directed by local authorities
Pool table
Bathrobe
Private bathroom
Garden
Private check-in/check-out
24hr front desk
Designated smoking area
Steam room
Storage available
Private parking
Shuttle service (additional charge)
Free valet parking
Spa and wellness center
Wedding services
Free Wi-Fi
Ticket service
Non-smoking rooms available
Pets allowed on request. Charges may apply.
Terrace/Patio
Increased accessibility
Beach towels
Safety deposit box
Sea view
Rooftop
Seating area
Elevator
Hiking
Massage
Library
Shared lounge/TV area
Shower
Slippers
Snack bar
Solarium
Balcony
Bathtub
Breakfast in the room
Bridal suite
Telephone
Toilet
Safe
Sauna
TV
Desk
VIP room facilities
FAQs when booking at Hotel Botanico & The Oriental Spa Garden
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Photos
All Photos
01 of 35
Reviews about Hotel Botanico & The Oriental Spa Garden
“Nothing was too much trouble for the staff, is elegant and comfortable. The spa and treatments are wonderful”
“That was a great stay, nice spa zone, you don't really have to leave the hotel as everything can be found on its territory, close to Botanic Garden but pretty far from the sea”
“Lovely pool areas. Spa is amazing. Anything we asked for was brought promptly. The rooms were spotless and replenished with all toiletries and towels regularly. Very well trained and friendly staff. They maintain the same staff year after year.”
“Room very comfortable and choice and quality of breakfast.”
“Amazing hotel and the staff has been absolutely fantastic :) Thank you very much! I contacted the reception by email many times and I always received very helpful and friendly answers from Nancy :) I booked this hotel for my gf before she flies back to Europe and she was delighted!”
Location
Most Popular Landmarks
- Jardin Botanico 221 yd
- Mirador de La Paz 0.3 mi
- Sitio Litre 0.4 mi
- Risco Belle Aquatic Gardens 0.6 mi
- Centro de las Orquideas 0.6 mi
- Parque Taoro 0.6 mi
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