Pros (+) Very good service. Quiet and comfortable rooms. Buildings aging but well maintained. Curious rather odd style. Good food.
Cons (-) Style!
5 stars
Hotel Botanico y Oriental Spa Garden
Avenida Richard Yeoward, 1, 38400 Puerto de la Cruz, Tenerife, Spain
Puerto de la Cruz, Spain
See location+34 922 381 400Photos of Hotel Botanico y Oriental Spa Garden
Overview
Hotel Botanico y Oriental Spa Garden provides guests with spacious and sophisticated lodgings in one of Spain’s most popular destination cities. Its rooms, location, and amenities make this resort an excellent choice for business travelers, couples, and families alike.
Located on Tenerife in the Canary Islands, Hotel Botanico y Oriental Spa Garden is close to many local attractions as well as less than 15 miles from Tenerife Norte Airport. While staying here, guests will have easy access to such sites as the Botanical Gardens, Loro Park, Leal Theatre, Martianez Shopping Centre, and Church of Nuestra Senora de la Pena de Francia.
Accommodations are designed to meet the needs of various types of travelers. Guests may choose Deluxe Twin Rooms with spa views and two beds, Ambassador Junior Suites with sea views and one bed, or Family Rooms with two full or four twin beds. All rooms are equipped with free Wi-Fi, spacious bathrooms, air conditioning, and satellite flat-screen TVs.
The resort boasts four restaurants, all serving a variety of delicious international cuisines. For tasty mixed drinks in a gorgeous setting, guests visit the cocktail bar set in the gardens.
In terms of services and amenities, Hotel Botanico y Oriental Spa Garden has plenty to delight its guests. Those over the age of 16 can enjoy unlimited spa treatments, and guests of all ages appreciate the multiple pools. Pets are allowed upon request, and babysitting services can be arranged so parents can have a special dinner alone. A variety of activities and entertainment can also be enjoyed on the premises.
Latest deals for Hotel Botanico y Oriental Spa Garden
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Botanico y Oriental Spa Garden
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Things to do
- Hot spring bath
- Beach access
- Bicycle rental
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Evening entertainment
- Beauty salon
- Horse riding
- Table tennis
- Pool table
- Hiking
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Mountain view
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Solarium
- Telephone
- Carpeted
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Plunge pool
- Pool towels
- Steam room
- Spa and wellness center
- Massage
- Sauna
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- Shared lounge/TV area
- TV
Accessibility and suitability
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Upper floors accessible by elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Indoor play area
- Pool cover
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Hotel Botanico y Oriental Spa Garden
9.1
Wonderful
1646 verified ratings
Wonderful
1218
Very good
229
Good
106
Okay
40
Fair
30
Mediocre
8
Poor
15
Summary of reviews
Guests say
Guests generally appreciated the beautiful location and cleanliness of the hotel, highlighting the lovely gardens and comfortable rooms. However, many reviews pointed out issues with service, including delays during check-in and a lack of attentiveness from staff. Overall, while the hotel offers a pleasant atmosphere and good amenities, improvements in service are necessary to enhance the guest experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9.1 out of 10
453 reviews
9.1 out of 10
10 reviews
10 out of 10
1 review
9.1 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's spa and wellness center?
Guests over the age of 16 can enjoy unlimited spa treatments, and the hotel offers a variety of spa facilities including a hot tub, indoor and outdoor pools, steam room, sauna, and massage services.
How are the hotel's breakfast options and staff service?
The breakfast is excellent with plenty of choice, and the staff is very friendly and responsive, ensuring a delightful dining experience.
What are the available amenities for families with children?
The hotel provides babysitting services, a child pool, kids' meals, and an indoor play area, ensuring a comfortable and enjoyable stay for families with children.
What are the parking options available at the hotel?
The hotel offers free parking as well as valet parking and shuttle services for additional convenience.
When is the best time to visit the hotel?
The high season is in November, offering an ideal time to experience the hotel's beautiful gardens, excellent breakfast, and very good spa facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Spa
Guests over the age of 16 can enjoy unlimited spa treatments, which was a highlight for many visitors. Make sure to indulge in the spa facilities during your stay.
Explore Nearby Attractions
The hotel is conveniently located close to many local attractions, such as the Botanical Gardens, Loro Park, and Martianez Shopping Centre. Take some time to explore these nearby places during your visit.
Consider Room Selection Carefully
While some guests found the superior rooms spacious and comfortable, others mentioned that certain rooms seemed a little small. It's advisable to carefully consider the room options based on your preferences and needs.
Enjoy the Breakfast
The breakfast at the hotel received high praise from many guests for its variety and quality. Make sure to start your day with the wonderful breakfast by the pool.
Be Mindful of Restaurant Service
Some guests experienced slow service and disappointing experiences at the hotel's restaurants. It's worth considering dining options outside the hotel for a more satisfying culinary experience.
Take Advantage of the Free Shuttle
The hotel offers a free shuttle bus service, which is particularly useful for the return trip due to the steep hills leading to the hotel. Consider using this convenient service to explore the town.
Appreciate the Beautiful Grounds
Many guests loved the well-kept gardens and the serene environment of the hotel. Take some time to stroll through the hotel's grounds and enjoy the beautiful botanical garden-like setting.
Check for Room Upgrades
Some guests mentioned being upgraded to larger suites, which enhanced their overall experience. Inquire about the possibility of room upgrades to potentially elevate your stay.
Consider Mountain View Rooms
Guests recommended opting for rooms with mountain views, as they found them particularly lovely. If available, consider choosing a room with this picturesque view for a more enjoyable stay.
Location
Avenida Richard Yeoward, 1, 38400 Puerto de la Cruz, Tenerife
What's nearby
- Jardin Botanico216 yd
- Mirador de La Paz0.3 mi
- Sitio Litre0.4 mi
- Las Piramides de Martianez0.4 mi
- Risco Belle Aquatic Gardens0.6 mi
- Centro de las Orquideas0.6 mi
- Casino Taoro0.6 mi
- Parque Taoro0.6 mi
- Iglesia de Nuestra Señora de la Peña de Francia0.7 mi
- Casa Iriarte0.7 mi
- Plaza del Charco0.9 mi
- Museo de Arte Contemporáneo Eduardo Westerdahl0.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Botanico y Oriental Spa Garden
Low season | September |
|---|---|
High season | December |
Average price (weeknight) | $314 |
Average price (weekend night) | $306 |
When to book a room at Hotel Botanico y Oriental Spa Garden
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Botanico y Oriental Spa Garden
FAQs when booking at Hotel Botanico y Oriental Spa Garden
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Puerto de la CruzGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Santa Cruz de Tenerife Tenerife-Norte |
Distance to airport | 12.9 mi |
Everything you need to know for your stay in Puerto de la Cruz
Complete your trip
Popular destinations