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Of the 4 pools, only one was open late. The one nearest to our villa closed at 7pm. That is too early for vacationers who tour all day.
The location, amenities and resources of hotel and surrounding area. Housekeeping does not do a thorough job of cleaning suites. Maintenance was not on task of maintaining the facility because too many things (dead elements on cook stove, broked racks in dishwashers, broken farcet hardware in baths, scratches on furniture and dead grass on ground) were breaking down and not in good repair. I have stayed here since the grand opening and this year was the worst I've seen in regard to housekeeping and maintenance.
Relaxed atmosphere with friendly staff. Plenty of pools close to all condos. Nice restaurant on the property. Ten minutes to Disney and twenty minutes to SeaWorld. Once you leave the resort, the traffic is heavy. You learn to pick the times when the traffic is lower.
the ambience. the master bedroom bed made a lot of noise ,they took two days to fix a leaking kitchen sink and the the living room wall had a hole in it.
Beautiful spacious rooms in quiet area convenient to everything! Lovely pools and hot tubs and amenities we didn't have time to use. Needs to be more clear about how to get more towels, cleaning supplies etc.
It was a spacious living space for all 6 of us and the Kitchen was well equipped and functional. Lots of towels provided and extra sheet sets. Also loved having laundry in the room! Lots of stains on the carpeting made it look dirty.
I loved Bahama Bay. Everything was perfect, the pools, the food, the room , etc.
Great to relax! Pool at our building was not open at night and the pool sinage informed us that it was this way all year.
lots of room and comfort for everyone.I also liked the fact that there was a little store from which you could purchase necessary supplies. In terms of the website, I found it did not clearly define and talk about the extra charges for cleaning etc/ This could be more clear.
very pleasant stay and great value for money
Clean & tidy resort with good local amenaties, easy access to Disney. Hidden charges shown on the hotel web site that were not on bookings.com site.
Room was Very Clean. Location was good for Orlando attractions and nearby shopping. Area was a little scetchy. Not a lot to do with walking distance.
The linens were very clean! Breakfast had nice options. Could have had more parking.
Nice hotel Wifi was down for 3 of the nights I was there
I stay here alot because its close to where I do business when I fly in from Puerto Rico. The staff is outstanding and they will go out of their way to accomadate any need. Lol, nothing !!!
The towne homes were spacious. The hotel staff begining with the manager was rude and unaccmadating. Check in is at 4pm but rooms/homes are not available and staff does not when they will be available. Towne homes are far from Disney and any other attractions. Pool on premesis is small and far away from the homes, you have to drive to the pool!
The bar and restaurant were very nice with good food and good service They only supplied one days worth of toiletries for a 6 day stay. They also need another pool closer to the far west villas. The complex has outgrown the parking area needed for the clubhouse/pool. Longer pool hours would be a big improvement. Marginal cell coverage area.
Great waterpark! Loved the villas. Friendly staff. The lazy river did not have floating tubes. The upstairs on the 3 bedroom units has an awkward floor plan. The 4 bedrooms are great!
The resort itself is lovely just what you'd want. Unfortunately they let to large groups, E.G. football teams,etc. so swamp the facilities, spa pools, gym, sunbeds so you are crowded. The meals were nice and quite reasonable, the bar shut too early before 10pm every night even through Xmas. Often no towels avail at pool the spa/steam room/sauna got broken last day of our stay! Wristbands for pool! Our Villa was 6 miles away from the resort not 100 yards as stated in the description. The staff said it was not their problem but the booking agency. I emailed twice but received no response. We could have booked an independent villa for half the price we were charged for the hotel. The villa we were given was dirty, skum round the bath, dishwasher dirty, sweet wrappers in sofa, etc. etc.
I feel like check out time should be later than 10am. We had a small baby and 10am was just entirely too early!!!
The house was very good and spacious and had all we needed for our stay We were too far away from the pool, bar & food wasn't what it said on it's web site
Me and the family had a wonderful time and yes I would come back again thabks for a great vacation
the quietness of the rooms...had neighbors but didn't hear them!
First of all let me say that this resort was nice. The pool was nice, the lazy river was smaller than it looked in pictures, but overall nice- bring a float.Tiki bar was good, and there was outdoor entertainment, there were scavenger hunts for the kids-very family friendly. I was pleased at check in, that was until I got to my unit. It was in the very last row on the outskirts of the resort, certainly not within walking distance to the pool. I was unhappy b/c it was not the floor plan that I " purposely chose" - I chose a unit with 1 bd and ba downstairs and 2 upstairs because I was traveling with a guest in a wheelchair. ( I noted at booking that I was traveling with a handicap guest-on the special request space) I thought oh, no problem they will just swap us to the correct unit- the one I reserved. That did not happen-we had to drag the mattress dwnstairs- my cripple mother in law was very uncomfortable. I was informed I was in a time share b/c I booked with booking.com & they couldn't resolve it.
The size of the unit was great for the price. The staff was not very helpful on several occassions.
location was good It was not very clean, poor beds and very bad breakfast
location.comfotable, great staff, and value some guests a little noisy
Staff was very courteous and helpful. Good location.
It was convenient for what I needed to do in Haines City. The rooms smelled. The staff was surly and uncooperative. They copied my ID which I did not like--then on check out they could not find it until I called the Sheriff. Wi-fi was not accessible from my room--ever.
former smoking room, the airco needed cleaning
Filtered coffee machine in the room! :-) The reservation through Booking.com did not show up on the Motel's website. Luckily, there was plenty of space so I was able to get a room.
Great location, near everything , very good bed. all around a great place to stay
Pool Would like to have had more on the continental buffet....like maybe fruit.
Clean Rooms Front desk clerk argued with me over the registration - King vs. Double. Said there was nothing she could do to change reservation although hotel was for the most part vacant. Forced the issue and got the room changed though it created a horrific experience
The price was right. It was convenient to the highway and related points of interest. The water did not drain properly while taking a shower.
Location was great. Food and stores were very close and the room was pretty clean and modern. Beds were extremely comfortable also. We didn't like that the beds are not made with blankets on them. There was a fleece like blanket between two sheets. We would have preferred a blanket but over all the room was nice
Please write at least 15 words
The room was in such poor condition that we decided not to stay.
Everything looks new and renovated. People on the front desk are friendly and professional. Good quality breakfast. Rooms are non smoking and smell great. Very nice hotel.
Location Poor cleaning, didn't have a phone in the room, bathroom was a mess and bed sheets had stains.
Musty smell throughout, dirty/sticky carpet, stained walls/bathrooms, overall horrible facilities.
Clean Bathtub tap ran constantly. No TV guide on programming( just a list of networks) Asked for wakeup call. Did not happen. No newspaper. Desk said to go to garage next door. Went there but they do not sell papers.
hotel staff, near to disney world, free shuttle to dw n safe... room stank a bit
Price. Availability of room on short notice. Bed uncomfortable. Air conditioner very loud.
Excellent hotel staff! Very friendly, clean, budget friendly, and great, free breakfast! Will stay again!
The hotel had nice access to the local attractions. Clean room, nice staff and decent breakfast fare.
Online price was great for night stay. Did not care for breakfast so skipped it. Room had balcony. Plenty of parking. Close to Disney. Room smelled like someone had been smoking.