Overview

Hotel Napoléon

Viale Europa 536, 55100 Lucca, Tuscany, Italy
+39 058 331 6516

$65+

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Rates

Overall guest ratings

7.6/10 Good
Based on 1,277 reviews
See all reviews

Review highlights

  • 9.7
  • 8.7
  • 4.9
  • 4.4

Good to know

  • Accessible parking
  • Near city centre
  • Affordable parking

Nearby

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    About

    With a stay at Hotel Napoléon in Lucca (Lucca Historical Center), you'll be convenient to Porta San Pietro and Cathedral of St Martin. This 4-star hotel is within close proximity of Museum of Comics and Imagery and Porta Sant'Anna.

    Rooms

    Make yourself at home in one of the 56 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Don't miss out on recreational opportunities including a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and a television in a common area.

    Dining

    Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business center
    • Car rental
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Free parking
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 1,277 reviews
    • 9.7 "Excellent value."
    • 8.7 "Location is great."
    • 8.4 "Great service."
    • 7.5 "Good breakfast."
    • 6.1 "Food is average."
    • 4.9 "Bad amenities."
    • 4.4 "Rooms are not good."
    • 4.1 "Vibe wasn't good."
    • 3.5 "Not very comfortable."
    • 3.5 "Bar is not good."
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    Overall Rating

    7.5 Good
    Based on 906 reviews
    • 9.7 "Excellent value."
    • 9.3 "Terrific location."
      9.8 "Great parking, according to 98%."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% thought parking was inexpensive."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.6 "Good breakfast."
    • 5.8 "Food is average."
    • 5.0 "Average amenities."
      4.2 "58% thought the building wasn't nice."
      4.8 "For 52%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
      0.6 "94% complained about the elevator."
    • 4.0 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
      4.6 "Unfriendly atmosphere, according to 54%."
      4.8 "For 52%, the lobby entrance was sub-standard."
    • 4.0 "Rooms are not good."
      3.7 "63% didn't like the uncomfortable beds."
      3.5 "65% thought they were poorly maintained."
      1.1 "Air conditioning was criticized by 89%."
      4.4 "For 56%, the rooms looked old."
      2.3 "77% found problems with the furniture."
    • 3.1 "Quite uncomfortable."
      3.7 "63% didn't like the uncomfortable beds."
      1.1 "Air conditioning was criticized by 89%."
      1.7 "83% thought it was too noisy."
    • 1.9 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Overall Rating

    7.4 Good
    Based on 178 reviews
    • 9.8 "Excellent value."
    • 8.4 "Location is great."
      9.8 "Great parking, according to 98%."
      10.0 "100% thought parking was inexpensive."
    • 8.0 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 5.0 "Average amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.7 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      4.3 "57% said rooms were dirty."
      3.8 "62% thought they were poorly maintained."
    • 4.6 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.2 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
    • 4.1 "Not very comfortable."
      1.9 "81% thought it was too noisy."
      4.1 "59% didn't like the uncomfortable beds."
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    Overall Rating

    6.6 Good
    Based on 25 reviews
    • 7.9 "Good location."
    • 7.7 "Good service."
    • 3.9 "Rooms are not good."

    Overall Rating

    7.7 Good
    Based on 166 reviews
    • 9.8 "Excellent value."
    • 8.8 "Location is great."
      9.6 "Great parking, according to 96%."
      10.0 "100% thought parking was inexpensive."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 4.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 4.1 "Rooms are not good."
      4.8 "52% said rooms were dirty."
    • 3.5 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
    • 3.3 "Not very comfortable."
      2.1 "79% thought it was too noisy."
    View all review categories
    Good to know
    "Accessible parking"
    "Near city centre"
    "Affordable parking"
    data provided by TrustYou

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