Hotel Napoléon, Lucca Hotels from $62

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Overall Rating

Based on 1,369 reviews

Value for money

9.1 "Excellent value."

10.0 "100% thought it was a great value."
Service

9.0 "World class service."

9.8 "98% found the staff to be very friendly."

8.1 "81% thought the service was very professional."
Location

8.5 "Location is great."

9.6 "Great parking, according to 96%."

8.7 "City centre within easy reach, said 87%."

10.0 "100% thought parking was inexpensive."

7.9 "79% liked the proximity to sightseeing."

10.0 "100% liked the proximity to shopping."
Breakfast

8.2 "Breakfast is good."
Amenities

5.9 "Average amenities."

5.1 "51% thought the building was acceptable."

6.6 "66% considered the lobby entrance to be so-so."

6.7 "67% said the architecture was not spectacular."
Vibe

4.9 "Vibe wasn't good."

3.7 "63% criticized the unstylish hotel."
Room

4.6 "Rooms are not good."

4.8 "52% complained about the bathroom."

4.4 "56% said rooms were dirty."

3.7 "63% didn't like the uncomfortable beds."

3.1 "69% thought they were poorly maintained."

1.3 "Air conditioning was criticized by 87%."

3.0 "70% had problems with the shower."

3.2 "68% found problems with the furniture."

4.5 "55% said the bathroom was dirty."

4.2 "58% thought the tv was sub-standard."

2.0 "80% were disappointed with the minibar."
Cleanliness

4.5 "Not very clean."

4.4 "56% said rooms were dirty."

4.5 "55% said the bathroom was dirty."
Comfort

3.4 "Not very comfortable."

2.1 "79% thought it was too noisy."

3.7 "63% didn't like the uncomfortable beds."

1.3 "Air conditioning was criticized by 87%."
WiFi

2.5 "Disappointing internet connection."

1.4 "86% said the wifi quality was bad."

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Overall Rating

Based on 999 reviews

Value for money

9.4 "Excellent value."
Service

9.1 "World class service."

9.7 "97% found the staff to be very friendly."

8.4 "84% said the reception staff was great."

8.1 "81% thought the service was very professional."
Location

8.8 "Location is great."

9.7 "Great parking, according to 97%."

9.0 "City centre within easy reach, said 90%."

10.0 "100% thought parking was inexpensive."

7.9 "79% liked the proximity to sightseeing."
Breakfast

7.8 "Good breakfast."
Amenities

5.9 "Average amenities."

5.0 "50% thought the building was acceptable."

6.3 "63% considered the lobby entrance to be so-so."
Vibe

4.7 "Vibe wasn't good."

3.6 "64% criticized the unstylish hotel."
Cleanliness

4.5 "Not very clean."

4.5 "55% said rooms were dirty."
Room

4.2 "Rooms are not good."

4.9 "51% complained about the bathroom."

3.2 "68% didn't like the uncomfortable beds."

4.5 "55% said rooms were dirty."

2.9 "71% thought they were poorly maintained."

1.3 "Air conditioning was criticized by 87%."

3.0 "70% found problems with the furniture."

3.3 "67% had problems with the shower."
Comfort

3.0 "Quite uncomfortable."

3.2 "68% didn't like the uncomfortable beds."

2.1 "79% thought it was too noisy."

1.3 "Air conditioning was criticized by 87%."
WiFi

2.1 "Disappointing internet connection."

1.3 "87% said the wifi quality was bad."

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Overall Rating

Based on 177 reviews

Value for money

8.8 "Good value."
Service

8.8 "Great service."

9.8 "98% found the staff to be very friendly."
Location

8.5 "Location is great."

9.7 "Great parking, according to 97%."

8.9 "City centre within easy reach, said 89%."
Breakfast

8.3 "Breakfast is good."
Amenities

5.9 "Average amenities."

5.1 "51% thought the building was acceptable."
Vibe

4.8 "Vibe wasn't good."

3.5 "65% criticized the unstylish hotel."
Room

4.8 "Rooms are not good."

4.9 "51% complained about the bathroom."

3.6 "64% thought they were poorly maintained."

4.1 "59% didn't like the uncomfortable beds."

3.8 "62% said rooms were dirty."
Cleanliness

4.1 "Not very clean."

3.8 "62% said rooms were dirty."
Comfort

3.8 "Not very comfortable."

2.0 "80% thought it was too noisy."

4.1 "59% didn't like the uncomfortable beds."
WiFi

2.9 "Disappointing internet connection."

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Overall Rating

Based on 191 reviews

Value for money

9.1 "Excellent value."
Service

8.9 "Great service."

9.8 "98% found the staff to be very friendly."

8.1 "81% said the reception staff was great."
Location

8.4 "Location is great."

9.5 "Great parking, according to 95%."

8.9 "City centre within easy reach, said 89%."
Breakfast

8.1 "Breakfast is good."
Amenities

5.7 "Average amenities."
Cleanliness

4.5 "Not very clean."

4.4 "56% said rooms were dirty."
Vibe

4.5 "Vibe wasn't good."

3.5 "65% criticized the unstylish hotel."
Room

4.4 "Rooms are not good."

4.4 "56% said rooms were dirty."

4.7 "53% complained about the bathroom."

4.9 "51% said rooms were small."
Comfort

3.2 "Quite uncomfortable."

2.1 "79% thought it was too noisy."

4.9 "51% said rooms were small."
WiFi

2.3 "Disappointing internet connection."