Overview

Hotel Monopol Luzern

Pilatusstraße 1, 6002 Lucerne, Luzern, Switzerland
+41 41 226 43 43

$113+

Overall guest ratings

8.1/10 Excellent
Based on 1,317 reviews

Review highlights

  • 9.1
  • 8.4
  • 5.5
  • 4.8

Good to know

  • Spacious rooms
  • Train station is close

Nearby

    Show all

    About

    Hotel **** MONOPOL Lucerne at best location, directly at the train station Lucerne and the KKL Culture and Convention Centre (no taxi needed), in the middle of the center, by the lake, the famous Chapel Bridge, the tourist sites, the old town and only 3 minutes from the fair Allmend Lucerne. 73 greatness rooms with bath/shower, toilet, hairdryer, telephone, minibar, safe, free W-LAN, Sat-TV and radio. On the rooftop of the Hotel MONOPOL is the elegant lounge bar SUITE, with the most beautiful 360 degree panorama view around of the whole city of Lucerne, the lake, the mountains Pilatus, Rigi and Titlis. The unique, charming, historic 4-star Hotel is the architecturally most fascinating Hotel in Lucerne. The baroque façade with rococo elements, stocked with the Savonnière stone in 1899 and the columns, the capitals of glided iron, the balcony railing and the beautiful copper dome, give to the hotel a inestimable majestic splendour and looks like a Parisian or Viennese palace.

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    Hotel Monopol Luzern

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Complimentary breakfast
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Storage available
    • Internet
    • Parking
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 1,301 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 6.6 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 5.6 "Food is average."
    • 5.5 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 4.8 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      1.7 "For 83%, the lobby entrance was sub-standard."
      1.4 "86% complained about the elevator."
      3.3 "67% didn't like the architecture."
    • 4.4 "Value below average."
      4.1 "59% said the breakfast was too expensive."
    • 3.3 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      1.7 "For 83%, the lobby entrance was sub-standard."
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    Overall Rating

    8.3 Excellent
    Based on 728 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Great service."
      7.5 "75% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 6.6 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 6.4 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 5.8 "Food is average."
    • 5.4 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.4 "Beds were acceptable for 54%."
      6.2 "Only 62% said rooms were clean enough."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 4.7 "Value below average."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      1.6 "For 84%, the lobby entrance was sub-standard."
      0.5 "95% thought the facilities needed updating."
      3.7 "63% didn't like the architecture."
    • 3.0 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      1.6 "For 84%, the lobby entrance was sub-standard."
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    Overall Rating

    8.0 Good
    Based on 299 reviews
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.0 "Good cleanliness."
    • 6.7 "Breakfast is mediocre."
    • 5.4 "Food is average."
    • 5.1 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 5.0 "Rooms are ok."
      0.1 "Air conditioning was criticized by 99%."
      1.9 "For 81%, the rooms looked old."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 3.8 "Value below average."
    • 3.3 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
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    Overall Rating

    8.1 Excellent
    Based on 26 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
    • 5.7 "Rooms are ok."
    • 5.6 "Average comfort."
    • 4.0 "Vibe wasn't good."

    Overall Rating

    7.9 Good
    Based on 247 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.2 "Food is average."
    • 4.9 "Not very comfortable."
      4.0 "60% thought it was too noisy."
      0.2 "Air conditioning was criticized by 98%."
    • 4.8 "Rooms are not good."
      0.2 "Air conditioning was criticized by 98%."
      1.8 "82% thought they were poorly maintained."
      3.1 "69% found problems with the furniture."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.3 "Value below average."
    • 3.4 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Train station is close"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    central location
    central to city center
    business purpose
    stars superior
    direct at the train
    spacious and clean room
    train station was ideal
    christmas and the new year
    swiss hotel
    close to the train
    expensive to buy
    kettle coffee tea
    bit of street noise
    particular bathroom

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