Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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8.9 "Breakfast is good."
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8.8 "Location is great."7.5 "
City centre within easy reach , said 75%." 9.5 "95%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 8.6 "86% thought it waseasy to get to the train station ." -
8.4 "Great service."9.4 "94% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." 7.2 "72% found therestaurant service to be one of the best ." -
8.0 "Rooms are great."9.8 "98% thought the
view was good ." 9.7 "97% thoughtrooms were spacious ." 9.1 "91%enjoyed the balcony ." 10.0 "100% liked thebig bathroom ." -
7.7 "Good pool."
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4.9 "Vibe wasn't good."2.7 "73%
criticized the unstylish hotel ." 4.6 "54%didn't like the unstylish hotel ." -
4.6 "Internet is poor."4.0 "60% said the
wifi quality was bad ." -
3.8 "Value below average."1.7 "The
price was too high for 83%."
Overall Rating
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8.8 "Very nice wellness & sports facilities."9.8 "
top-notch fitness area , thought 98%." -
8.8 "Location is great."7.7 "
City centre within easy reach , said 77%." 9.6 "96%liked the proximity to sightseeing ." -
8.6 "Breakfast is good."
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8.5 "Great service."9.5 "95% found the
staff to be very friendly ." 7.7 "77% found therestaurant service to be one of the best ." 9.3 "93% said thereception staff was great ." -
8.0 "Rooms are great."9.8 "98% thought the
view was good ." 9.7 "97% thoughtrooms were spacious ." 8.3 "83% saidrooms were clean ." 9.2 "92%enjoyed the balcony ." -
4.8 "Vibe wasn't good."2.5 "75%
criticized the unstylish hotel ." -
3.6 "Value below average."
Overall Rating
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8.9 "Breakfast is good."
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8.7 "Very nice wellness & sports facilities."9.5 "
top-notch fitness area , thought 95%." -
8.6 "Location is great."7.7 "
City centre within easy reach , said 77%." -
8.3 "Great service."9.4 "94% found the
staff to be very friendly ." -
8.0 "Rooms are great."9.9 "99% thought the
view was good ." 9.7 "97% thoughtrooms were spacious ." -
5.3 "Vibe was decent."6.6 "66% thought the
atmosphere was somewhat friendly ." -
4.0 "Value below average."
Overall Rating
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9.0 "Excellent breakfast."
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8.9 "Very nice wellness & sports facilities."
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8.8 "Location is great."
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8.5 "Great service."9.4 "94% found the
staff to be very friendly ." 7.1 "71% thought theservice was very professional ." -
8.0 "Rooms are great."9.9 "99% thought the
view was good ." 9.8 "98% thoughtrooms were spacious ." -
4.6 "Vibe wasn't good."2.8 "72%
criticized the unstylish hotel ." -
3.9 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Everything! The room was spacious and beautifully appointed, the location was excellent with breathtaking views of the lake and the staff was helpful and easy to deal with! We didn't want to leave. Not a thing
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7.7review from
Beautiful views, close to the city center for shopping, nice outdoor pool The dinner menu and food was very average
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7.0review from
Superb view, good breakfast, we received an upgrade for free, staff very friendly Very long walk inside the hotel to reach our room, the hotel is a 15 minutes walk from the center
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6.7review from
Staff were fantastic and very welcoming of my two children aged 2 and 11 months. The pool area was great and we had a fantastic relaxing time. The hotel is well positioned on the hill with good views but is close enough to walk to Lugano.
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5.3review from
Room’s view The location
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4.8review from
location, room, pool, gym, food, terrace for breakfast They gave us a room without a view although "panoramic views" were promised when we booked and confirmed in writing. Upon us complaining, the receptionist said the view was from the balcony. We had to argue and then got reassigned a new new room which was indeed very nices and spacious. However, given a price of CHF 400 per night, you do not expect to this type of attitude. The rating of poor in category (2) above reflects this experience. Note that staff in the gym and restaurant were "good" to "excellent".
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7.6review from
It is a beautiful, relaxing place. The view is spectacular!
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7.2review from
Comfortable. Charming views of the nature, hills, lake and town. Near the city center. Has all comfortable SPA and swiming pool. Sauna and relax rooms. Parking charges. The breakfast no variate.
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8.0review from
location, arrangements, views, courtesy, service in general, great food at the restaurant, good spa and wellness facilities as well as a great place for our German shepard dog none
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5.6review from
relaxing bed pillow
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8.0review from
Everything! The room was spacious and beautifully appointed, the location was excellent with breathtaking views of the lake and the staff was helpful and easy to deal with! We didn't want to leave. Not a thing
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8.0review from
location, arrangements, views, courtesy, service in general, great food at the restaurant, good spa and wellness facilities as well as a great place for our German shepard dog none
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7.7review from
Beautiful views, close to the city center for shopping, nice outdoor pool The dinner menu and food was very average
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7.0review from
Superb view, good breakfast, we received an upgrade for free, staff very friendly Very long walk inside the hotel to reach our room, the hotel is a 15 minutes walk from the center
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6.7review from
Staff were fantastic and very welcoming of my two children aged 2 and 11 months. The pool area was great and we had a fantastic relaxing time. The hotel is well positioned on the hill with good views but is close enough to walk to Lugano.
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7.6review from
It is a beautiful, relaxing place. The view is spectacular!
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7.2review from
Comfortable. Charming views of the nature, hills, lake and town. Near the city center. Has all comfortable SPA and swiming pool. Sauna and relax rooms. Parking charges. The breakfast no variate.
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5.3review from
Room’s view The location
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4.8review from
location, room, pool, gym, food, terrace for breakfast They gave us a room without a view although "panoramic views" were promised when we booked and confirmed in writing. Upon us complaining, the receptionist said the view was from the balcony. We had to argue and then got reassigned a new new room which was indeed very nices and spacious. However, given a price of CHF 400 per night, you do not expect to this type of attitude. The rating of poor in category (2) above reflects this experience. Note that staff in the gym and restaurant were "good" to "excellent".
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5.6review from
relaxing bed pillow
