Pros (+) bed was super comfortable. Staff immediately brought me a dehumidifier upon request.
5 stars
Sofitel Macau at Ponte 16
Photos of Sofitel Macau at Ponte 16
Overview
Featuring a day spa, as well as an outdoor pool, a Jacuzzi and a sauna, Sofitel Macau At Ponte 16 is conveniently located close to Holy House of Mercy, Senado Square and Historic Centre of Macau. The numerous facilities this contemporary hotel offers include a free shuttle service, free Wi-Fi and a Turkish steam bath.
Sofitel Macau At Ponte 16 provides a garden to relax in, as well as free private parking on site. It offers babysitting services, a currency exchange and a reception that operates 24/7. The hotel also features a well-equipped gym.
The air-conditioned rooms at Sofitel Macau At Ponte 16 are luxury, design and cosy. They all offer a refrigerator, a mini bar and slippers.
During their stay at the hotel, guests can dine at Mistral, which offers international specialties. Those looking to socialize can do so in Rendezvous, conveniently located on-site.
Sofitel Macau At Ponte 16 is conveniently situated for sightseeing in the area with Ruins of St. Paul's only moments away on foot. Macau Government Tourist Office and Macau Government House are within a 10-minute walk and Macau International Airport is 15 minutes' drive away.
Latest deals for Sofitel Macau at Ponte 16
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sofitel Macau at Ponte 16
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Dining
- Electric kettle
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
- Kettle
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Executive lounge access
- Interconnected room(s) available
- Lockers
- Storage available
- River view
- Seating area
- Slippers
- Telephone
- Carpeted
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Conditioner
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Steam room
- Spa and wellness center
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
- DVD player
Accessibility and suitability
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Indoor play area
Parking and transportation
- Free parking
- Private parking
- Shuttle service (free)
Outdoor
- Garden
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bedroom
- Alarm clock
- Clothes rack
Things to do
- Casino
- Karaoke
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Sofitel Macau at Ponte 16
8.6
Very good
2764 verified ratings
Wonderful
1499
Very good
533
Good
371
Okay
137
Fair
123
Mediocre
42
Poor
59
Summary of reviews
Guests say
Guests appreciated the excellent service and convenient location of the hotel, with many noting the comfortable beds and good amenities. However, there were significant concerns regarding safety, particularly with housekeeping practices, as well as issues with cleanliness in some areas of the hotel.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
75 reviews
8.9 out of 10
3 reviews
9 out of 10
2 reviews
All reviews
Pros (+) The hotel reception was beautiful and we were served jasmine tea as we waited to sign in, really nice touch. The brilliant Eric on reception tempted us with a room upgrade and we could not have been happier! Our room was exceptional and the bonus of using the Lounge on floor 17 was cherry on the cake. Literally everything about our stay was fantastic, not a single bad word to say! We barely left t...
Cons (-) Nothing... literally nothing I could criticise. Exceptional service. Friendly, polite. Our room was the height of luxury.
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Sofitel Macau at Ponte 16?
Sofitel Macau at Ponte 16 offers a variety of dining options including a restaurant, bar/lounge, coffee shop, and the option to have food delivered to your accommodation.
Are there any specific amenities for families with children at Sofitel Macau at Ponte 16?
Yes, Sofitel Macau at Ponte 16 provides babysitting or child care services, a child pool, kids meals, and an indoor play area, making it family-friendly.
What can guests expect from the hotel's spa and wellness center?
Guests can enjoy the spa, hot tub, outdoor pool, steam room, and massage services at the spa and wellness center of Sofitel Macau at Ponte 16.
Is there free parking available at Sofitel Macau at Ponte 16?
Yes, Sofitel Macau at Ponte 16 offers free private parking on site for the convenience of guests.
When is the best time to visit Sofitel Macau at Ponte 16?
The low season is in May, and the high season is in February. Visitors can plan their trip accordingly to avoid crowds and make the most of their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river or city comes highly recommended.
Take Advantage of the Free Shuttle Service
The hotel offers a free shuttle service to Guan kou, the ferry terminal, and the airport, making transportation convenient for guests.
Consider Upgrading to a Lounge Access Room
Guests highlighted the benefits of booking a lounge access room, which includes access to the executive lounge offering breakfast, afternoon tea, and evening cocktails.
Explore Nearby Attractions
The hotel's location allows for easy access to popular attractions such as Senado Square, Ruins of St. Paul's, and the Historic Centre of Macau, all within walking distance.
Be Mindful of Smoking Areas
Some guests noted that there is a smoking area in front of the building, which may result in a lingering smoke smell near the hotel entrance.
Check for Inconsistent Housekeeping
A few guests mentioned inconsistent housekeeping services, such as unwashed glasses and un-replaced bathrobes, so it's advisable to communicate any specific housekeeping needs during the stay.
Utilize the Concierge and Reception Services
Guests found the concierge and reception staff to be friendly and helpful, providing valuable assistance with sightseeing recommendations and taxi bookings.
Consider Lounge Experience for Enhanced Stay
Guests who experienced the lounge amenities spoke highly of the attentive staff and the additional comfort and convenience it provided during their stay.
Take Note of Room Amenities
Some guests noted the absence of complimentary water bottles in the rooms, so it's advisable to be prepared with personal water supplies.
Be Aware of Noise Levels
A few guests mentioned noise-related issues, such as thin walls and external noise, so light sleepers may want to consider this when selecting a room.
Location
Rua do Visconde Paco de Arcos, Macau
What's nearby
- Historic Centre319 yd
- Ruins of St. Paul's0.3 mi
- Largo do Senado0.3 mi
- Grand Lisboa Casino0.6 mi
- Casino Lisboa0.7 mi
- Sun Yat Sen Memorial House0.8 mi
- Performance Lake0.8 mi
- Macau Wine Museum1 mi
- Macau Tower1.2 mi
- Macau Fisherman's Wharf1.3 mi
- Outer Harbour Ferry Terminal1.4 mi
- Macau Jockey Club2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sofitel Macau at Ponte 16
Low season | May |
|---|---|
High season | January |
Average price (weeknight) | $167 |
Average price (weekend night) | $224 |
When to book a room at Sofitel Macau at Ponte 16
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sofitel Macau at Ponte 16
FAQs when booking at Sofitel Macau at Ponte 16
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Value for money | 8.4 |
|---|---|
Distance to city center | 3.1 mi |
Nearest Airport | Macau |
Distance to airport | 3.7 mi |
Everything you need to know for your stay in Macau
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