Pros (+) Proximity to the airport; standard room of expected quality
Cons (-) I had a mild food infection (I only had eaten there) after eating mussels and fries with sauces at the bar. The halls weren't very clear.
4 stars
Van der Valk Hotel Brussels Airport
Photos of Van der Valk Hotel Brussels Airport
Overview
Situated under a 20-minute walk from Diegem Railway Station, Van der Valk Hotel Brussels Airport provides guests with a convenient base while visiting Diegem. It is ideally close to Brussels Airport, which is a 10-minute drive away.
Van der Valk Hotel Brussels Airport provides an airport shuttle service, plus free wireless internet access. Those staying at the property are welcome to exercise at the fitness center, or rent a bicycle and explore the surrounding area.
The modern rooms at the hotel feature a mini bar, a telephone and a refrigerator.
The in-house restaurant serves breakfast every day, offering a pleasant dining experience near the rooms and everything the hotel has on offer. Each evening, guests are able to enjoy a drink in the lounge bar.
For guests wishing to dine out during their stay at Van der Valk Hotel Brussels Airport, there are a variety of eateries located close by. Hotel Tassel, Hotel van Eetvelde and Grand Place can be easily accessed by car.
Latest deals for Van der Valk Hotel Brussels Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Van der Valk Hotel Brussels Airport
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
General
- Window
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- TV
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Fold-up bed
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Things to do
- Bicycle rental
- Golf
- Cycling
Family friendly
- Cribs available
- Books, DVDs, music for children
- Kids meals
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Van der Valk Hotel Brussels Airport
7.9
Good
2566 verified ratings
Wonderful
916
Very good
524
Good
450
Okay
234
Fair
183
Mediocre
106
Poor
153
Summary of reviews
Guests say
Guests appreciate the hotel's great location near the airport and the quality of amenities, including a nice restaurant and bar. However, there are notable concerns regarding service, particularly with staff interactions and the value for money regarding certain services like breakfast and parking.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
560 reviews
8.1 out of 10
21 reviews
7.2 out of 10
4 reviews
8.4 out of 10
5 reviews
All reviews
Pros (+) Very close to the airport, free shuttle, clean, modern, nice restaurant and bar. Train station is near by .
Cons (-) Hotel is located in the middle of business park.
Pros (+) Great hotel close to the airport. 30-40 Euro taxi ride to town. Staff is great in the bar area. Nice service and food is well done.
Cons (-) Carpets not the best of shape. Could be cleaned. Taxi service is a bit slow. If you need to be somewhere at a certain time, I would book the taxi the night before.
Pros (+) Location and value
Cons (-) Airport shuttle not 7/24
Cons (-) I called reception and waited for an unnecessarily long time before an irritated and unfriendly employee answered me. I asked for some utensils and he said "didn't room service give you this?" And I responded "This is not room service related", as I wanted utensils to eat with take away food. His irritation came through his voice while he said "fine." He hung up on me before I could say thank you....
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit Van Der Valk Hotel Brussels Airport?
The low season is in June, while the high season is in April.
How is the quality of the beds at Van Der Valk Hotel Brussels Airport?
Guests have mentioned that the beds are very comfortable and the rooms are spacious.
Is parking available at Van Der Valk Hotel Brussels Airport?
Yes, the hotel offers parking, including private parking, for guests' convenience.
What can guests expect from the food quality at Van Der Valk Hotel Brussels Airport?
Many guests have praised the fantastic food in the restaurant and the pleasant dining experience offered.
How is the cleanliness and customer service at Van Der Valk Hotel Brussels Airport?
While some guests have mentioned issues with cleanliness and customer service, others have highlighted the friendly staff and the cleanliness of the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Highway
Some guests recommended avoiding rooms facing the highway due to noise from passing cars.
Consider Bringing Your Own Toiletries
A few guests mentioned that the hotel's toiletries were not to their preference, so bringing your own might be a good idea.
Check Room Features Before Booking
Some guests were disappointed with the room amenities, such as the size of the beds and the availability of single beds, so it's advisable to confirm these details before booking.
Be Mindful of Noise Levels
Several guests experienced noise disturbances, particularly from nearby corporate events, so it's worth considering this when booking, especially if you prefer a quieter environment.
Confirm Shuttle Service in Advance
Some guests had issues with the airport shuttle service, so it's recommended to confirm the shuttle schedule and availability in advance to avoid inconvenience.
Request Room in Adjacent Building
If you prefer a quieter stay, consider requesting a room in the adjacent building, as some guests found it to be quieter than the main building.
Double-Check Check-in and Check-out Procedures
Some guests experienced long wait times during check-in and check-out, so it's advisable to double-check the procedures and plan accordingly.
Consider Bringing Earplugs
Due to occasional noise disturbances, bringing earplugs might enhance your comfort during your stay.
Inquire About Room Heating
Some guests reported issues with room temperature and heating, so it's recommended to inquire about this before your stay, especially during colder months.
Verify Room Signage
As some guests found the room signage confusing, it's advisable to familiarize yourself with the layout or request assistance upon arrival.
Location
Culliganlaan 4B, Machelen 1831
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Van der Valk Hotel Brussels Airport
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $162 |
Average price (weekend night) | $123 |
When to book a room at Van der Valk Hotel Brussels Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Van der Valk Hotel Brussels Airport
FAQs when booking at Van der Valk Hotel Brussels Airport
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Value for money | 7.7 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | Brussels Bruxelles-National |
Distance to airport | 1.7 mi |
Everything you need to know for your stay in Machelen
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