One hour and 45 minutes from Paris by the TGV, with easy access, located on the wine road between the Macon area and Beaujolais, the Mercure Mâcon Bord de Saône hotel opens the door to numerous possibilities. Its comfortable rooms with a view over the river or the park invite you to relax after a business seminar or your travel around the vineyards of the region. You also have the option to spend some time at the hotel organising a reception or enjoying the restaurant with terrace and swimming pool.
Quality/Price ok. Nice view from the rooms and breakfast area. very helpfull personal, on our departure, they recomand us to visit Cluny, which was a very good choice, to get the fealing of old time France. Thank you.
The receptionist was very welcoming; we liked the decor and the atmosphere and we enjoyed the breakfast. It was easy to find the hotel and the surroundings were very pleasant.
Secure car park and friendly staff
It is very difficult to write 15 wards about things I liked about this hotel. I think it is possible, that is the worst value for money hotel that I have stayed in.
Where do I start? Steep steps up to reception - very friendly. Room uncomfortably hot, bath-room grubby. Hot food at breakfast, finished at 9.45am, when breakfast finished at 10.30. Toilets for general use, by the reception, were disgusting at10.00am and when I reported it to the receptionest was told they were clean at 8.00am. I also noticed the disabled toilet is down a steep flight of stairs. I did ask to speak to the manager and was told - He was on holiday!!
The air conditioning system was completely insufficient and even setting the system at 15 degrees we were unable to cool the room down. This was very disappointing considering how much we paid to stay at the hotel
Staff were very friendly, especially the restaurant waitress.
Our room was very warm when we arrived. Outside temp was close to 30C, room not much different. Someone from reception came up to take a look at the air con, said to turn it right down (to 15C). This we did but no joy. Complained next day again, was promised an air con engineer would come up to room. No sign of said person. Another uncomfortable night, and when complained once more, was told that we could have been offered another room if we had complained at time of checking in! Were offered a 10% discount for one night only as compensation.
The reception clerk was particularly helpful and drew us a map of the restaurant we wished to go to.The situation of the hotel near the River Saone was excellent. The area was quiet at night and we felt safe walking back to the hotel at night. Macon is a clean city with beautiful flowers and a "romantic garden" walk near the river.
restuarant was closed - it would have been nice to know that in advance