Guest reviews
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Overall Rating
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9.2 "Terrific location."9.7 "
Great parking , according to 97%." 8.4 "City centre within easy reach , said 84%." 9.1 "Easily accessible by car , said 91%." 10.0 "100% thoughtparking was inexpensive ." -
8.4 "Breakfast is good."
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7.2 "Good service."9.1 "91% found the
staff to be very friendly ." -
6.4 "Internet is average."5.0 "50% thought the
wifi quality was ok ." -
5.9 "Vibe was decent."5.8 "Only 58% thought, the
hotel was modern ." 6.8 "Only 68% thought, thehotel was stylish ." 5.9 "59% thought theatmosphere was somewhat friendly ." -
4.9 "Rooms are not good."2.9 "71%
complained about the bathroom ." 4.5 "55% didn't like theuncomfortable beds ." 2.8 "72% saidrooms were dirty ." 3.4 "66% saidrooms were small ." 4.3 "57% thought they werepoorly maintained ." 2.4 "76% foundproblems with the furniture ." 3.3 "Air conditioning was criticized by 67%." 0.0 "100% said thebathroom was dirty ." 3.6 "64%criticized the small bathroom ." -
4.7 "Not very comfortable."4.5 "55% didn't like the
uncomfortable beds ." 3.4 "66% saidrooms were small ." 3.3 "Air conditioning was criticized by 67%." 3.6 "64%criticized the small bathroom ." -
3.2 "Terrible amenities."2.9 "71% thought the
building wasn't nice ." 4.0 "60% thought thefacilities needed updating ." -
2.8 "Generally quite dirty."2.8 "72% said
rooms were dirty ." 0.0 "100% said thebathroom was dirty ." 2.9 "71% thoughtit was rather dirty ."
Overall Rating
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9.0 "Terrific location."9.7 "
Great parking , according to 97%." 8.2 "City centre within easy reach , said 82%." -
7.9 "Good breakfast."
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6.9 "Service is ok."
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5.3 "Food is average."
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5.2 "Vibe was decent."5.4 "Only 54% thought, the
hotel was modern ." -
5.1 "Rooms are ok."
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4.7 "Not very comfortable."4.6 "54% didn't like the
uncomfortable beds ." 3.2 "68% saidrooms were small ." -
4.3 "Value below average."
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3.3 "Bad amenities."3.0 "70% thought the
building wasn't nice ." -
2.7 "Generally quite dirty."2.8 "72% said
rooms were dirty ."
Overall Rating
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8.0 "Breakfast is good."
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7.4 "Good service."
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5.8 "Vibe was decent."
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5.6 "Food is average."
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5.2 "Rooms are ok."
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4.8 "Value below average."
Overall Rating
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9.3 "Terrific location."9.7 "
Great parking , according to 97%." -
8.0 "Breakfast is good."
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7.5 "Good service."
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6.1 "Vibe was decent."
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4.9 "Not very comfortable."3.4 "66% said
rooms were small ." -
4.5 "Rooms are not good."3.1 "69%
complained about the bathroom ." 3.4 "66% saidrooms were small ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.3review from
Quality/Price ok. Nice view from the rooms and breakfast area. very helpfull personal, on our departure, they recomand us to visit Cluny, which was a very good choice, to get the fealing of old time France. Thank you.
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8.0review from
The receptionist was very welcoming; we liked the decor and the atmosphere and we enjoyed the breakfast. It was easy to find the hotel and the surroundings were very pleasant.
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7.6review from
Secure car park and friendly staff
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4.4review from
poor breakfast
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2.0review from
It is very difficult to write 15 wards about things I liked about this hotel. I think it is possible, that is the worst value for money hotel that I have stayed in. Where do I start? Steep steps up to reception - very friendly. Room uncomfortably hot, bath-room grubby. Hot food at breakfast, finished at 9.45am, when breakfast finished at 10.30. Toilets for general use, by the reception, were disgusting at10.00am and when I reported it to the receptionest was told they were clean at 8.00am. I also noticed the disabled toilet is down a steep flight of stairs. I did ask to speak to the manager and was told - He was on holiday!!
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4.4review from
The location. The air conditioning system was completely insufficient and even setting the system at 15 degrees we were unable to cool the room down. This was very disappointing considering how much we paid to stay at the hotel
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6.0review from
Staff were very friendly, especially the restaurant waitress. Our room was very warm when we arrived. Outside temp was close to 30C, room not much different. Someone from reception came up to take a look at the air con, said to turn it right down (to 15C). This we did but no joy. Complained next day again, was promised an air con engineer would come up to room. No sign of said person. Another uncomfortable night, and when complained once more, was told that we could have been offered another room if we had complained at time of checking in! Were offered a 10% discount for one night only as compensation.
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7.6review from
The reception clerk was particularly helpful and drew us a map of the restaurant we wished to go to.The situation of the hotel near the River Saone was excellent. The area was quiet at night and we felt safe walking back to the hotel at night. Macon is a clean city with beautiful flowers and a "romantic garden" walk near the river.
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4.8review from
restuarant was closed - it would have been nice to know that in advance
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7.6review from
Secure car park and friendly staff
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7.6review from
The reception clerk was particularly helpful and drew us a map of the restaurant we wished to go to.The situation of the hotel near the River Saone was excellent. The area was quiet at night and we felt safe walking back to the hotel at night. Macon is a clean city with beautiful flowers and a "romantic garden" walk near the river.
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6.3review from
Quality/Price ok. Nice view from the rooms and breakfast area. very helpfull personal, on our departure, they recomand us to visit Cluny, which was a very good choice, to get the fealing of old time France. Thank you.
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4.4review from
poor breakfast
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2.0review from
It is very difficult to write 15 wards about things I liked about this hotel. I think it is possible, that is the worst value for money hotel that I have stayed in. Where do I start? Steep steps up to reception - very friendly. Room uncomfortably hot, bath-room grubby. Hot food at breakfast, finished at 9.45am, when breakfast finished at 10.30. Toilets for general use, by the reception, were disgusting at10.00am and when I reported it to the receptionest was told they were clean at 8.00am. I also noticed the disabled toilet is down a steep flight of stairs. I did ask to speak to the manager and was told - He was on holiday!!
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4.4review from
The location. The air conditioning system was completely insufficient and even setting the system at 15 degrees we were unable to cool the room down. This was very disappointing considering how much we paid to stay at the hotel
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6.0review from
Staff were very friendly, especially the restaurant waitress. Our room was very warm when we arrived. Outside temp was close to 30C, room not much different. Someone from reception came up to take a look at the air con, said to turn it right down (to 15C). This we did but no joy. Complained next day again, was promised an air con engineer would come up to room. No sign of said person. Another uncomfortable night, and when complained once more, was told that we could have been offered another room if we had complained at time of checking in! Were offered a 10% discount for one night only as compensation.
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4.8review from
restuarant was closed - it would have been nice to know that in advance
