Gateway Madurai

The dining area is set up very well and every meal was memorable, especially the coffee. The staff leans in to help and everyone serves with a smile.

Even my most basic room was huge and very nicely decorated. Clean and comfortable. Loved the pool staff, grounds staff, restaurant staff.

The location is very good - far-away from the hustle and bustle of the city. It’s a vast property with lush green trees and plenty of peacocks around. The rooms are very spacious.

The property is on 63 acres of wooded area, and sits on a hill called Pasumalai - meaning 'cow mountain'. The view from the property is amazing. Every time we returned from our daily activities and turned into the property, I felt like I was turning into Shangri-la.

The staff, grounds and service were second to none. If you stay in Madurai, make sure you stay in the Taj

Several guests mentioned the amazing views of Madurai from the rooms, especially those facing the city or the pool. Consider requesting a room with a view for a more memorable experience.

The hotel is conveniently located near several temples, including Thirupparamkunram Murugan Temple, Sri Subramanya Swamy Temple, and Meenakshi Amman Temple. Take advantage of the hotel's proximity to these cultural attractions.

Guests appreciated the opportunity to dine al fresco with a view of Madurai. Consider opting for outdoor dining during your stay for a unique and picturesque culinary experience.

The hotel's expansive grounds are home to numerous peacocks, creating a serene and picturesque atmosphere. Take some time to explore the property and enjoy the sight of these beautiful birds.

While some guests praised the spacious and well-maintained rooms, others encountered issues such as receiving a different bed size than requested. Double-check your room preferences during the booking process to ensure a comfortable stay.

Some guests mentioned that the hotel's room service and dinner buffet prices were on the higher side. Before dining or using additional services, inquire about any special offers or packages that may provide better value.

Many guests appreciated the hotel's colonial architecture, lush gardens, and peaceful ambiance. Embrace the unique charm of the property and take leisurely walks around the picturesque grounds.

As the hotel is situated on a hill, guests noted that accessing certain facilities, such as the restaurant, may require a short walk. Consider planning your movements around the property, especially for elderly or less mobile individuals.

Several guests highlighted the exceptional service provided by specific staff members, such as the front desk manager and dining hall servers. Engage with the staff to enhance your overall experience and receive personalized assistance.

Take advantage of the hotel's tour desk and concierge service to explore nearby attractions, including the Thirumalai Nayak Palace and Gandhi Memorial Museum, for a deeper immersion into the local culture and history.