Grand Mercure Apartments Magnetic Island

The high season is in August, offering a great time to enjoy the infinity pool and the beautiful views from the spacious apartments.

While some guests have mentioned cleanliness issues, such as dusty floors and unclean surfaces, others have praised the property for being clean and well-maintained. The hotel staff are accommodating and friendly, and the property offers daily housekeeping and enhanced cleaning protocols.

Guests have described the beds as extremely comfortable, with extra-long beds and spacious rooms. However, some guests have mentioned the need for double beds instead of singles in the apartments.

The hotel offers free parking and secure parking, providing convenience for guests who arrive by car. Additionally, there is a shuttle service available for transportation needs.

While there is no restaurant onsite, guests have appreciated the convenience of having grocery deliveries available and the option for food to be delivered to their accommodation. Some guests have mentioned the need for more dining options and availability of Wi-Fi for non-business clients.

Several guests raved about the stunning ocean and island views from their rooms, so consider booking a room with a balcony to enjoy the picturesque scenery.

While some guests praised the cleanliness of the property, others reported issues with cleanliness, such as dirty windows, unclean surfaces, and inadequate cleaning of the apartment. It may be beneficial to check recent reviews for cleanliness concerns before booking.

Some guests mentioned maintenance issues, including non-functional lights and air conditioning, broken blinds, and worn-out furniture. It might be helpful to inquire about the maintenance status of the rooms before making a reservation.

The hotel's proximity to the ferry terminal, bus stop, supermarket, and various pools was highlighted by guests. Take advantage of the convenient location to explore the nearby attractions and amenities.

Several guests expressed disappointment with the room allocation, citing issues such as not receiving the expected ocean view room, outdated rooms, and the need for room updates. Consider confirming room details and preferences during the booking process.

Some guests appreciated the well-equipped kitchen, laundry facilities, and spacious balconies, while others mentioned missing or inadequate supplies, such as limited toilet paper and unclean kitchenware. It may be beneficial to inquire about the availability of essential amenities before arrival.

While some guests praised the friendly and helpful staff, others reported instances of rude or unhelpful behavior. Consider reaching out to the hotel to ensure a positive and accommodating interaction with the staff.

The hotel experiences low season in May and high season in August. To potentially avoid crowds and secure better rates, consider planning your visit during the low season.

Take advantage of the hotel's proximity to the ferry terminal and bus stop for convenient access to transportation, making it easy to explore the surrounding area.

While some guests found the location, views, and amenities to be worth the cost, others expressed concerns about the value for money, citing cleanliness, maintenance, and service issues. It may be beneficial to weigh the overall guest feedback against the cost when considering a stay.