Basics
General
Accessibility and suitability
Bathroom
Media and entertainment
Things to do
Family friendly
Outdoor
Bedroom
Dining
Services and conveniences
Parking and transportation
Laundry
Workspace
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a lovely location with great views, a super clean environment, and a friendly and helpful staff. It is also located near Heidi's village, making it a must-visit for Heidi fans.
Are there any concerns about the room facilities?
Some guests mentioned concerns about the room facilities, such as the lack of air conditioning, a refrigerator, and a kettle for tea or coffee. Additionally, a few guests found the bathroom to be small and difficult to move around in.
What practical information should visitors know about the hotel's location?
The hotel is in a beautiful setting with amazing views and is conveniently located near Heidi's village, making it the best place for enjoying the Heidi world.
How is the hotel's customer service?
The staff at the hotel are described as fabulous, going above and beyond to make guests' stays comfortable and pleasant. Additionally, the owner and staff are friendly and helpful.
What can guests expect from the hotel's dining options?
The hotel offers a comfortable and pleasant restaurant with delicious food. However, some guests mentioned that the prior reviews for the restaurant were uncalled for due to the limited staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests highly recommend choosing a room with a balcony to enjoy the spectacular views over the valley and the surrounding nature.
Consider Visiting in Cooler Months
Some guests noted that the lack of air conditioning made the room uncomfortable during hot weather, suggesting that visiting during cooler months might provide a more pleasant experience.
Explore Nearby Attractions
The hotel's proximity to Heidi's Village makes it an ideal location for fans of the story, offering easy access to the attractions and the charming surroundings.
Request a Modern Bathroom
While many guests appreciated the hotel's location and views, some suggested that updating the bathrooms would further enhance the overall experience.
Pet-Friendly Environment
The hotel is pet-friendly, making it a great choice for travelers with furry companions who can enjoy the beautiful walking routes directly accessible from the hotel.
Enjoy the Outdoor Terrace
Guests enjoyed the outdoor terrace, which offers stunning views and a pleasant, relaxing atmosphere, perfect for unwinding and taking in the natural surroundings.
Friendly and Helpful Staff
Multiple guests praised the staff for their friendliness and helpfulness, creating a welcoming and family-like atmosphere during their stay.
Consider Bringing Mosquito Repellent
A few guests mentioned issues with mosquitoes, so it might be advisable to bring along some repellent to ensure a comfortable stay, especially during warmer months.
Check Out the On-Site Restaurant
Despite some mixed reviews, many guests enjoyed the hotel's restaurant, with some recommending it for its delicious meals and pleasant dining experience.
Plan for Parking
If you're arriving by car, take advantage of the free parking available at the hotel, providing convenience and cost savings during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | July |
Average price (weeknight) | $190 |
Average price (weekend night) | $99 |
Value for money | 7.7 |
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Distance to city center | 1.0 mi |
Nearest Airport | Thal St Gallen-Altenrhein |
Distance to airport | 32.3 mi |