Helios Hotel Malang

The breakfast at Helios Hotel Malang is good and enjoyable, according to guest reviews.

The staff at Helios Hotel Malang are described as very nice, friendly, and helpful by guests.

Guests have mentioned that the rooms need new paint and some smell like mold, but the staff ensures that everything works, including the shower and toilet.

The hotel is conveniently located near Gajayana Stadium, Kanjuruhan Stadium, and Mount Bromo, providing various options for activities and sightseeing.

Some guests have reported noise disturbances at night, including loud music, which may affect the quality of sleep.

Some guests reported that the rooms are not soundproof, and noise from other guests and outside can be disruptive, especially at night. Consider requesting a room away from potential sources of noise.

A few guests mentioned that their rooms were not properly cleaned. It may be advisable to check the room's cleanliness upon arrival and promptly notify the staff if any issues are found.

A guest reported being misinformed about the hotel's star rating. It's recommended to verify the room type and quality directly with the hotel to avoid any discrepancies.

Cigarette smoke from the patio and nearby rooms can infiltrate other guests' rooms. Being mindful of designated smoking areas can help maintain a pleasant environment for all guests.

If interested in purchasing items like beer in bulk, consider negotiating with the manager for potential deals, as reported by a guest who was unable to secure a deal for bulk beer purchases.

Some guests enjoyed the views and atmosphere from the balcony rooms. If available, opting for a balcony room could enhance the overall experience.

A few guests reported issues with room reservations not being honored. It's advisable to double-check the room allocation upon arrival to avoid any inconvenience.

The hotel's proximity to Gajayana Stadium and Mount Bromo makes it convenient for exploring these attractions. Consider planning visits to these nearby points of interest.

The hotel's English-speaking staff were praised for their friendliness and helpfulness. Guests who are more comfortable communicating in English may find this particularly beneficial.

Some guests experienced disturbances from loud music and rowdy individuals outside the hotel at night. Being aware of this can help in planning for a peaceful night's rest.