Helios Hotel Malang
Photos of Helios Hotel Malang
Overview
Amenities at Helios Hotel Malang
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Free parking
- Wi-Fi available in all areas
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Body soap
- Air-conditioned
- Trash cans
Services and conveniences
- Car rental
- Concierge service
- Safety deposit box
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Elevator
- Accessible by elevator
- Non-feather pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
General
- Family rooms
- Seating area
- Slippers
- Soundproofing
- Tile/marble floor
- Storage available
Bathroom
- Shower
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Parking and transportation
- Free parking
- Valet parking
- Shuttle service (additional charge)
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Outdoor
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
Things to do
- Bicycle rental
- Cycling
Media and entertainment
- TV
Fitness
- Fitness center
Reviews of Helios Hotel Malang
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at Helios Hotel Malang is good and enjoyable, according to guest reviews.
Is the hotel staff accommodating and helpful?
The staff at Helios Hotel Malang are described as very nice, friendly, and helpful by guests.
How is the cleanliness of the hotel's rooms and facilities?
Guests have mentioned that the rooms need new paint and some smell like mold, but the staff ensures that everything works, including the shower and toilet.
What are the nearby attractions to the hotel?
The hotel is conveniently located near Gajayana Stadium, Kanjuruhan Stadium, and Mount Bromo, providing various options for activities and sightseeing.
Is there any issue with noise at the hotel?
Some guests have reported noise disturbances at night, including loud music, which may affect the quality of sleep.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider a Room Away from Noise
Some guests reported that the rooms are not soundproof, and noise from other guests and outside can be disruptive, especially at night. Consider requesting a room away from potential sources of noise.
Check Room Cleanliness
A few guests mentioned that their rooms were not properly cleaned. It may be advisable to check the room's cleanliness upon arrival and promptly notify the staff if any issues are found.
Verify Room Type and Quality
A guest reported being misinformed about the hotel's star rating. It's recommended to verify the room type and quality directly with the hotel to avoid any discrepancies.
Be Mindful of Smoking Areas
Cigarette smoke from the patio and nearby rooms can infiltrate other guests' rooms. Being mindful of designated smoking areas can help maintain a pleasant environment for all guests.
Negotiate Bulk Purchases
If interested in purchasing items like beer in bulk, consider negotiating with the manager for potential deals, as reported by a guest who was unable to secure a deal for bulk beer purchases.
Opt for a Balcony Room
Some guests enjoyed the views and atmosphere from the balcony rooms. If available, opting for a balcony room could enhance the overall experience.
Double-Check Room Allocation
A few guests reported issues with room reservations not being honored. It's advisable to double-check the room allocation upon arrival to avoid any inconvenience.
Explore Nearby Attractions
The hotel's proximity to Gajayana Stadium and Mount Bromo makes it convenient for exploring these attractions. Consider planning visits to these nearby points of interest.
Utilize English-Speaking Staff
The hotel's English-speaking staff were praised for their friendliness and helpfulness. Guests who are more comfortable communicating in English may find this particularly beneficial.
Be Aware of Nighttime Noise
Some guests experienced disturbances from loud music and rowdy individuals outside the hotel at night. Being aware of this can help in planning for a peaceful night's rest.
Location
What's nearby
- Gajayana Stadium0.7 mi
- Kanjuruhan Stadium12.9 mi
- Mount Bromo18.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Helios Hotel Malang
FAQs when booking at Helios Hotel Malang
Nearby hotels and places to stay
Closest
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Value for money | 6.7 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Malang |
Distance to airport | 6.3 mi |