Manáus Hotels

Location. Breakfast.

I was on business.There was not one electric connection working in the appartment. The electrician need 2 hours to fix all of them. Internet connection does not exist. I went to Mercury to be able to work. Also, one of the front desk gentlemen, totally unprofessional.

Location to shopping

Cleanliness

Good wifi connection

Inpossible to contact hotel via telephone.

Staff very helpful,,breakfast excellent and cafe/bar really good

Wi-fi was very slow

Overall, it served our needs

Location.

Overpriced and charged more than was promised by Booking.com!!! On our arrival, the hotel receiptionist did not speak any English and was mean.

The hotel is situated in nice grounds, the rooms are okay.

The hotel staff does speak no English, French or German.

The rooms were well set out for a business person that requires good desk space and power plugs conveniently placed.

Rooftop views. English speaking front desk. Breakfast.

Excelent facilities

Maybe a little more domain of spanish.

The air conditioning was essential! It was great. There was alot of space for storage of clothes. staff was very helpful and friendly.

The shower did not have cold water - it would have been nice to take a cold shower. also there was a very small little gecko in our room.

location and attitude of staff

no jam for breakfast!

the position is very good:5 minutes from the center.Staff very friendly and polite

The room was noisy,in the next building there were some works in progress and it was quite difficult to have a rest in the afternoon.Breakfast not so good and poor.

good value

Seemed authentically Brazillian, nice setting, good service

Some weak maintainence of facility but not a deal killer

Carpets should be replaced or removed

Hotel location is very good for touristic trips and the hotel has good accommodations, good reception.

It had a central location to downtown Manaus, close to the market and the port. That being said, there is not a lot to been seen downtown.

The location was close to many street venders that opened the stands early in the morning. Suggest a room away from the street.

The location was not too bad, if you get a room high enough, you can get a good view of the city.

1) The complementary breakfast setup was not sanitary a) the ham and cheeses were at room temperature for who knows how long (room temperature in Manaus is 85F - 90F) b) The fruit was under an airconditioning unit that was dripping on the fruits 2) The staff are not well trained and are not that helpful 3) We were charged extra and it was not reflected on the website, because my girlfriend and I were not married, that cost an additional R$20 a night and on Monday the price went up R$60. 4) The airconidtioning units could not keep up with the heat coming from through the window (they are single paned) so if everytime you left the room it took a long time to cool back down.

location, close to Teatro Amazonas

The fitness centre is a joke, as well as the pool

Two tour guides were excellent (Isabella and Ednilson), and explained everything about the tour in depth and detail, which made the tours very interesting.

Food was below average, but the worst thing was feeling a prisioner. You can only do the Hotel Tours, but half of them were unavailable, and if you get the wrong tour guides, the tours aren't so great. None of them left on time, which in some cases took out the fun of the tour. We ended up forced to stay in the hotel due to lack of available tours. Moreover, we had to rush our way back on the last day. Not what I expected at all going to the amazon jungle.

Very friendly staff, upgraded to larger room when room safe didn't work, in the heart of the city, walk to all the sites, clean charming, well cared for old world experience. Felt very safe walking the streets even at night, good police presence in neighborhood AC worked well

Rooms a little small but workable

Central location, but not in the dirtiest section of town (and Manaus is quite dirty).

Inaccurate information by the staff. I asked if they had Internet for their guests, and they sent me to another hotel of their group, where I could use their Internet. They didn't tell me that this Internet was to be payed. UI wouldn't have minded, except for the fact that their Internet was exceedingly slow. You cand find lots of better and cheaper Internet cafés in town.

Food was good for breakfast.

Room service spent more time sitting outside the hotel then cleaning the rooms. There was allege growing in the pool not to mention it was falling apart. They didn't speak English we had to keep asking for things like shampoo and toilet paper.

There was black mold in the shower and the glass door was cracked. The lobby is falling apart. They hosted a private party two nights upstairs but did not inform any one about it so pool access was closed. The game room was a ping pong table which you asked where the paddles where they could not answer and there was no pool side bar..

We have to pay for water bottles.

Nothing !!

Nobody speaking English of the desk the place is dirty the food the breakfast is very bad.it doesn't near look like what they advertise online!!

10