Lancaster Hotel Manila

Some guests have mentioned cleanliness issues, such as old and dirty furnishings, cockroaches, and old towels. However, others have found the rooms to be clean, spacious, and quiet.

Common concerns about the facilities include old and dirty furnishings, non-functional amenities like the gym and pool, slow internet, and outdated elevators.

Many guests have praised the staff for being accommodating and helpful, despite some reviews mentioning slow response to requests and rude staff members.

Pros include spacious rooms, accommodating staff, and a convenient location near shopping malls. Cons mentioned by guests include cleanliness issues, non-functional amenities, and slow internet.

Guests should be aware of potential cleanliness issues, non-functional amenities, slow internet, and the possibility of encountering cigarette smoke odor in some areas of the hotel.

Some guests reported issues with room cleanliness, cigarette smoke smell, and old facilities. Request a non-smoking room and check the room thoroughly upon arrival.

Several guests mentioned noise disturbances from ongoing construction, traffic, and even other guests. Consider requesting a room away from potential sources of noise.

Some guests noted discrepancies between the advertised amenities and the actual availability, such as the pool being closed and the gym not being operational. It's advisable to confirm the status of amenities before booking.

Guests highlighted that the parking area had a bad smell and was poorly lit. If you're driving, be prepared for potential issues with the parking facilities.

Several guests reported issues with room maintenance, including malfunctioning air conditioning, broken fixtures, and cleanliness concerns. Ensure that the room is in good condition upon check-in and promptly report any issues to the staff.

While the hotel offers increased accessibility, some guests mentioned that the elevators were insufficient and slow. If you have specific accessibility requirements, it's recommended to inquire about the available facilities.

Some guests expressed disappointment with the hotel's facilities, such as the outdated state of the rooms and the lack of certain amenities. Adjust your expectations accordingly, especially if you're accustomed to modern facilities.

Several guests appreciated the hotel's flexibility in accommodating early check-in and late check-out requests. If you have specific timing needs, it's worth communicating with the hotel in advance.

Multiple guests mentioned cleanliness issues, including old and stained linens, as well as sightings of cockroaches. It's advisable to prioritize hygiene and cleanliness when staying at the hotel.

Despite various issues, many guests praised the helpful and friendly nature of the staff. Don't hesitate to seek assistance from the hotel staff, as they may be able to address concerns and improve your overall experience.