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very nice staff, helpful when asked. the hotel is very close to the center of the city, i had access to taxis, buses and train. walking distance from the beach, wonderful scenery. yeah, reception desk is not informative. All food is cooked with wine, that maybe romantic for some, but its disgusting for others. Remember that hotels are for strangers and canne is an international distention. some staff don't speak good English so I had hard time conversing.
Comfortable bed and luxurious bed linen! Very conveniently located to exhibition hall and shopping. A little warm with windows close/noisy when opened (month of October)
location no comments
Great new oceanview suite upgrade during busy conference prices at the spa ... massage euro 260
We liked the grandeur of the hotel and the location is very central for access to the beach, restaurants and shopping. The beach club pier is also a spectacular setting for relaxing and swimming. For a luxury hotel where you are paying a very high room price anyway the additional chargiong for facilities such as use of the Beach Club and swimming pool is outrageous and we will not return to the hotel on that basis alone.
Location Choice at breakfast
In general a very serviceminded staff except the outdoor valet parking klerk that was unpolite and very hostile in his attitude. Replace your valet parking guy.
The service and the room view
Rooms, bed very comfortable, great check in and concierge service. Location was perfect Pool area was closed due to convention set up this also included the outdoor dining area for breakfast. Beach service was lacking compared to the rest of property
Position in Cannes, room, restautant Paid for sea view and balcony. Got only partial sea view and no balcony.
Quality and location, Right for money
The staff of the Front office were exceptionally nice with us always ant the bell boys/driver. Hmm ya the food at our afternoon at the pool took an hour and half to come plus was not of great qaulity.
nice but no gym really
very nice sea view the pool didn't work,
the beachfront location, the cleanliness of the room, fast efficient service and the sea view. absence of the internet facilities in the room which is not acceptable for a 4 star international hotel. No spa or even a simple hair/nail saloon.
They screwed up my laundry and shrunk a $500 shirt 3 sizes.
Location - right on the beach with the pool within 10M of the sea.The bedrooms were beautiful. We had the golf view which overlooked the river estuary. It was prettier than the sea view. Beautifully decorated rooms. Construction during our stay, but it didn't interfere with our enjoyment. Breakfast in the room was a bit mean for Eu24, which didnt include anything hot but the beverage.
The hotel has a small private beach, the staff were very friendly. Restaurants in the hotel was not good.
The location was very nice and peaceful with a view to the sea. We had our son and his family stay with us and it was a nice experience for all of us. Some of the noise from parties down bhy the pool late into ther night made it difficult to sleep.
decor of room front desk staff pool area and staff walls were too thin could hear everything next door
comfort in the room construction work; lack of shuttle to airport
the location is excellent, the staff are so friendly and helpful, the lobby was nice the room was old. and small, the room costs and the room was not as ecpected
Place, Image, Atmosphere Room too hot. Air conditioning not very good.
the staff and setting of the hotel are excellent I felt my room was shabby had peeling paint etc, needed redecoration
Location of the hotel not as luxerious as supposed to be
the room was very small and no view
much too expensive and should always include bkfst and a newspaper
Very disappointed.They give me small room and facing behind hotel. old hotel and not five star hotel.
The Hotel was very nice and friendly staffs. very nice place like a dream
iconic hotel .Was there 30 years ago , and then 15 years ago... comfort is really from the past. . They have not updated the bathrooms , not redone the rooms
Location Update and renovate the interior while keeping originality
Best place to stay in Cannes, although pretty pricey if you want the best rooms - but it is Cannes! They have remodelled the 7th floor suites but the rest of the hotel could do with a refurb as some of the rooms are looking a bit worn, we did not stay in the room booked, which was a superior sea view double as we were not happy with it, but upgraded to a suite, which cost much more but was more acceptable.
I like the location. The breakfast is delicious. The staff is really polite.The other people who stay in the hotel are really chic. And the concierge works really hard and they have really good choices of restaurants, bars and information about other cities in Cote D'Azur. The hotel is good but it really needs to renovate.It should be up to date.
Friendly staff. Location. Room design.
Nothing: it was an extremely disappointed experience. This Hotel does not deserve by far, being a member of the Leading Hotels of the world! Rooms with old and dirty furniture, bath old and dirty
Practically everything except the very highparking charge also the cost of breakfast was a bit ver the top See above
room service and conceirge service excellent A/C was not good
beautiful hotel the gourmet-restaurant was closed (on sunday evening)
Location and freshness. New and clean. Stylish
The Service is horrible
excellent location , staff and services
Very child friendly and helpful staff, the hotel is top of the line in all aspects.
Location & view from hotel room balcony. Nothing
the room is ok but the hotel in general is ugly the ubication is bad. the area is dangerous, in the night you can't walk alone.
That the beach fees was not included in the room price
The location of the hotel and the room's confort and cleanliness THe lack of coordination at the reception between the day and night shifts. Lack of professionalism at the reception
It was very centre and very peaceful considering its location. Was delighted with the fact we could use hotel shower and room on the afternoon we checked out after sunbathing on beach, this was just great!!! no
The bed and the bedding were of a high standard. Being central and the private beach was also a nonus
Great cosmopolitan atmosphere. Nice rooms and great location.
the beach and rest food the staff on reception poor
Location and freindly staff
Good location for shops and for getting to the beach. Staff friendly and welcoming. Close to train station. We had booked a superior room. On arrival we were told "good news weve upgraded you to a superior room". Room was good but nothing special. Directions to beach inaccurate. We went to the "Majestic" beach as this was second beach over, as directed, and we were charged 40euro's for the afternoon. When we found the 'right' beach we were amazed at being charged 7 euro for a parasol and 34 euro two beach beds which wasnt explained on arrival . 41 euro for a day at the beach for two people. No kettle, tea or coffee in the room. Internet in the business centre expensive. Breakfast very overpriced (25euro each for coffee, juice and a coissant) so went out to eat. We liked the hotel but felt it wasnt four star and was overpriced (a lot like Cannes)
We were satisfy.
clean room and ability to stay in the room untill 2 pm no swiming pool
the bed was very good to sleep on ! the shops are closeby ! the breakfast was not according to the standard of the hotel, you have to pay for everything !
location services, room problem, did not fix same day, did not change the room
The hotel is fairly new and very luxurious, situated right on the beach in the middle of Cannes. The rooms are beautiful and very clean. Also very quiet. The shower door arrangement is a complete failure. There is no way of stopping water running out onto the bathroom floor. but you have plenty of towels to mop it up. The staff in general could be more friendly to give the place a better atmosphere.
Excellent room and good view. Very good situatio Swimming pool at top is dissapointing. Small , not very nice and no staff present. Hotel still in renovation
Location, cleanliness, and food. n/a
beverage prices are ridiculously high so we never used the bar....TV €50, not realistic and not industry standard.....wifi should be free or if not should be cheaper...it seems that the hotel attracts people with resonable room prices and then robs them with their services...€8 for a Coca Cola?
Excellent location, comfort, facilities (panoramic terrace and swimming pool) Lack of flowers/plants to make a more friendly atmosphere
Very good location, newly rebuilded, swimming pool on the roof (at extra cost), nice service from most of the staff. Our booking through booking.com confirmed room with private terrace/balcony, but the reception clerk did not give us such a facility. They claimed that booking.com promised more then they could keep, and this was not the first time it happened. The hotel manager however gave us the required room with balcony two days after arrival due to our complaints to booking.com about this. This experience was very annoying to us. The mini bar is also very expensive charging 7 euros for a coke for instance. Internet at extra costs and breakfast to 32 euroes is also on the dislike-list. Normal roomprice was 1,200 euroes per night, we paid 35 % through booking.com. Without discount is the room rate totally absurd, in spite of the superior location.
Lovely room and great view No life in hotel lobby. Some staff rude others excelent
Staff Location Room No wifi to a rewards member because we booked through a reseller! CHEAP!
very good location, very clean room
Very polite and attentive staff. Comfortable and cosy restaurant and lounge area. Good location on the main street (not noisy) close to the beaches. As the hotel pretends to follow the provance interior style you need to be ready to meet the specific vinatge furniture, windows and stuccoworks :)
The ambiance and the personnel The mattress was old and hard
Great location near beaches and close to Cannes, lovely hotel and decent facilities. The bed was small-ish
Positive attitude of the staff No dislikes but thought the buffet breakfast could be improved..little choice in cooked items
Free upgrade to seaview room was a bonus, room was comfortable and better location than the more prestigeous hotels available. Having to pay for sunbeds and towels!!
We loved very much the refurbishment and the design of the hotel. The personnel was very friendly. None
the staff the limited amenities
My Bed, location, seaview
Everything was wonderful.
I didn't like that the staff that was serving breakfast didn't speak a word in English. This is absolutely unacceptable! Also, the hotel is located near an open-air disco, so some nights were impossible to get any sleep whatsoever.
Location is very convinient I lost a very expensive pair of shoes in the room and nobody did something about it!!
Close to the beach and to the center of the city. Very good breakfast. Not comfortable beds. Not very nice smell in the bathroom. The hotel doesn't have its own equipped beach.
a desaster too long
silence, countryside view, comfort (apart from electricity insufficient power), people kindness insufficient information about restaurant availability
the situation of the hotel, the friendly staff Absence of Wifi in the bedrooms
The location was good. I felt that the hotel was very tired looking and in need of renovation. The advised check in period was from mid-day; we arrived at 1.30 p.m. and were told rather abruptly that we were too early. We had requested one double room and one twin but had two twin bedded rooms; which did not please my husband!
The location, the freindliness and cost
Very good location, definatelly one of the best place in Cannes. Service of reception staff was very good and helpful. I also liked the stuff of the bathroom very much. Staff of the restaurant in the morning was rather slower, although not bad. I stayed during the TV market, the price for the first three days was very expensive. But after the fourth day, the price was very reasonable. During the market, there were parties every night until around three mid night in the hotel garden. My friend was complained as it was noisy, but I did not care much. If you want to sleep quietly, check the schedule of the market. I think all hotel along Croisette is noisy duirng the market.
The hotel is in a great location being opposite to the beach on the croisette. The hotel has been refurbished to reflect the original design from the 1960's. The hotel felt a little impersonal and this is also reflected by the attitude of the staff.
nothing big from the out side nothing in the inside 3 stars to be fair
Convenient for shopping and beach. Quiet yet on La Croisette. Only one easy chair in room - Stupid if two occupants.
We were upgraded to a suite, with a huge terrace overlooking the sea. The view was fantastic.
The bar man was friendly and had good champagne. Maid knocked/entered too early in the morning.
5* room with 3* bathroom..... I think it's not worth the money as u can find better for less in cannes. Staff with false smile all the time.
The location of the hotel For the price, the whole experience was disappointing. The 'sea view' was partial since we were on a lower floor. Since we stayed 8 nights, I asked to be moved to a higher floor when another room became available and they said they were reserved for 'their regular customers'
This hotel provided us with a very relaxing few days in very comfortable surroundings and is ideal for mature couples. Nothing about the hotel, however the use and availability of a car is required.
relaxing atmosphere not a negative, but need car to get around
Very nice atmosphere with nice people
sea view beach restaurant
The rooms were very nice and accomodating for our large family. The food at the restaurant was very good as well. Having the option of an indoor pool was very welcome when traveling with children.
loved this hotel, beautiful room and a great price. Staff were lovely and very helpful, would definatly come back, thanks! :) the only thing that wasnt as good as it could have been was the food in the restaurant, Cooked lobster with cold claws and almost raw boiled eggs but could have just been bad luck as not all the food was bad
Great hotel, great location, great view. The main restaurant is too expensive. The bed mattress is very uncomfortable.
The pool was great, food was excellent, the beach was nearby and it was a good place to stay with young children.
The staff was very nice and helpful. Apon arival, on Christmas eve, there was no room left in the restaurant to accomadate my husband and I for dinner. The receptionist was happy to find us many options for another restaurant nearby without us even requesting her to do this. We also loved the location. The drive from the hotel to Cannes is about 15 minutes. Mind you it was low season. The drive was beautiful and we found the scenery around the hotel much more breathtaking than the view from Cannes.
ever thing was just so comfortable no tea or coffee making facilities
New hotel, near the freeway, free parking, clean and modern rooms, comfortable bed and pillows the rooms were too small, the bathroom also, they insisted on leaving only two towels for two persons (the same for face and body?), we had to ask for more each day
It was easy to find, modern clean, no fuss. No tea/coffee making facilities in the room
OK for its price. Quite neat and clean, located at the center of Mandelieu, right near the mall and bus station to Cannes. Sea and beaches is 25 minutes walk.
comfort room ,good location(opposite big supermarket)
Cleanliness of the rooms. Location. Very reasonable rates. Good value for money. Internet didn't work very well
One of the best wheelchair adapted rooms recently used worldwide. No hot food available after 8pm
good rooms to work in; well organized hotel; parking garage next door
comfortable,good area,spacy suite,wonderfull deisign,goos breakfast,nearby the promenade. suite,breakfast
Frendley helpfull staff, good location five minutes walk from centre, very useful car parking under hotel at discounted prices,our room was cleaned daily, overall an excellent hotel for the prices charged, would use it again and recommend it to other people. Only disappointment was the cost of the continental breakfast, at 12 euros/person we felt it was rather expensive.
clean and spacious rooms
very clean the room and big enough! the service at the reception is very bad...we arrived at hte hotel at 12:30 and there were no clean room available!!!the people at the reception has a bad service attitude...they did not feel sorry for this!!!
Excellent staff very helpfull, good position room well cleaned breakfast without choice
The price-quality ratio is corect. The room was big enough to accomodae four persons ( a family with two teen agers). The suite box offers the possibility to watch movies at no aditional fee. The option for having free breakfast for children under 16 was a good option. The toilet has a vey bad ventilation. During our stay a certain amount of money was missing for my wife's purse but since we haven't put it in the safebox I thought there was no point in make any complaints at the frontdesk. The distance from the hotel to the beach is considerable (15 min walking at least). The breakfast was the same for all ten days we've spent there, no changes at all, which is a bit frustrating.
Arrival to hotel is easy, location is almost in the city center. Parking location is good. Room is big enough for family. Poor internet connection. Breakfast is expensive, it is not worth 12 euro pp, we did not get it.
Excellent staff. We were provided with an extra room for the kid at the price of an extrabed.
The hotel staff is very friendly. Especially the gentleman working in the night shift at the reception is excellent. The hotel needs further renovation and if you are on business trip, the hotel is just not suitable for this purpose.
quiet, large room, good positioning in cannes, very nice staff the walls in our room...
The hotel very much supported our expectations.
It is located in a close area to the street Antibes,which is a centre rooms are not well maintained
the stuff is very kind & the location is good Nice Hotel, but not feel like a 4 stars....more like a good 3 stars hotel
Easy access to Cannes and its facilities Room very basic and not worth the cost we have stayed in far better and cheaper
The hotel is situated in a quiet road, so no noise at evening and nigth time.
Peaceful place, even in Festival days, good breakfast
confortable, discreet, central location. Automatic espresso coffee machines in not welcome for breakfast. Sublevel parking plane unpleasant smell spreads up floors
Beautiful location. No proper beds - only sofa beds. Uncomfortable for mature couple.
A friendly reception will the complex well layed out in a wonderful location. This was a buisness trip and found the whole set up to give a sence of relaxation.
V. good restaurant ( la carte) , beautiful surroundings, within walking distance of town (do not need a car) and promenade; close to good bus connection to Cannes Lack of hairdrier in bathroom and not really geared for colder ( autumn/winter) climate
Booked the room based on description of 2 bedrooms (one with double bed and another with two single beds), but actually received only one bedroom with double bed and one single bed outside and there was also a couch (for sure 5 people cannot sleep there). Complained with Booking.com, but they say hotel is responsible for updating the description, hotel says it is Booking.com mistake.
clean rooms that they behave like a three star hotel
The hotel has recently been refurbished so everything is very clean and new at the moment. Very close to the main shopping streets of Cannes as well as the beach and the train station. The room we ordered for 4 adults contained a pull out bunk bed, a single bed and a bed that you pulled out from underneath the single bed - not really what we were expecting.
Room with terrace and seaview! The duplex was very clean, new, the kitchen equipped. No hairdryer (but you can ask the reception) / Stanza con terrazzo e vista mare! Il duplex (monolocale soppalcato) era pulito, nuovissimo, cucina attrezzata. Manca il fon (chiedere in reception). Per gli italiani: portare presa con attacco francese! Studio for 4 people really small, no armchair; we change in a duplex for 4-6 (we were 3), but it's maximum for 4 people. / Il monolocale x 4 è troppo piccolo, non ci sono armadi, abbiamo chiesto per il duplex per 4-6 anche se eravamo solo 3, il quale potrebbe essere al max per 4.
it's OK it's located on quite street
so called business center is a tiny room where one person can hardly fit
The noise in one of the rooms that we were first put in
Staff very pleasant Breakfast good Charge of E 15 for the beach for guests as neighbouring beach charging E 8 when lunch is taken
Very good location, excellent and helpful staff, good price for the stay. Our room was refurbished and in good condition. It was refreshed well each day.
The service levels were very high. Staff were very helpful and went out of their way to provide a good service. Nothing
The location, near shopping and restaurangs
location and price beach facilities more crowded than other hotel sites
The people at the front desk
It is near the beach
rooms are really too small!
Good location, not expensive Walls too thin, could hear everything happening in the room next door; bed squeaky and pillows thin and lumpy; when I arrived there were sheets all over the floor in the entrance of the 4th floor; room not tidied very well; no snacks available in the mini bar; shower didn't work properly and part of the shower tap was missing
The convienence to shops and beach Yep the rooms
Air conditioning did not work
Central location, so easy access to sights, train and bus station.Good value for a short break.Hotel staff friendly and helpful. Nothing, perfectly acceptable for a short break.
An air conditioning was dripping in our room untill the room was flloded. The hotel personel said that there is nothing they can do and we had to sleep in the same room. The hotel did not had maps of Cannes. They gave us copies (black&white, of course!)
room was very small
Great new, clean, comfort rooms. Great location
The hotel staff, the cleanliness of the room and the value for money