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They screwed up my laundry and shrunk a $500 shirt 3 sizes.
nice but no gym really
comfort in the room construction work; lack of shuttle to airport
decor of room front desk staff pool area and staff walls were too thin could hear everything next door
The staff of the Front office were exceptionally nice with us always ant the bell boys/driver. Hmm ya the food at our afternoon at the pool took an hour and half to come plus was not of great qaulity.
Location - right on the beach with the pool within 10M of the sea.The bedrooms were beautiful. We had the golf view which overlooked the river estuary. It was prettier than the sea view. Beautifully decorated rooms. Construction during our stay, but it didn't interfere with our enjoyment. Breakfast in the room was a bit mean for Eu24, which didnt include anything hot but the beverage.
The hotel has a small private beach, the staff were very friendly. Restaurants in the hotel was not good.
the beachfront location, the cleanliness of the room, fast efficient service and the sea view. absence of the internet facilities in the room which is not acceptable for a 4 star international hotel. No spa or even a simple hair/nail saloon.
very nice sea view the pool didn't work,
The location was very nice and peaceful with a view to the sea. We had our son and his family stay with us and it was a nice experience for all of us. Some of the noise from parties down bhy the pool late into ther night made it difficult to sleep.
Very polite and attentive staff. Comfortable and cosy restaurant and lounge area. Good location on the main street (not noisy) close to the beaches. As the hotel pretends to follow the provance interior style you need to be ready to meet the specific vinatge furniture, windows and stuccoworks :)
Positive attitude of the staff No dislikes but thought the buffet breakfast could be improved..little choice in cooked items
Great location near beaches and close to Cannes, lovely hotel and decent facilities. The bed was small-ish
The ambiance and the personnel The mattress was old and hard
The location was good. I felt that the hotel was very tired looking and in need of renovation. The advised check in period was from mid-day; we arrived at 1.30 p.m. and were told rather abruptly that we were too early. We had requested one double room and one twin but had two twin bedded rooms; which did not please my husband!
The location, the freindliness and cost
silence, countryside view, comfort (apart from electricity insufficient power), people kindness insufficient information about restaurant availability
the situation of the hotel, the friendly staff Absence of Wifi in the bedrooms
very nice staff, helpful when asked. the hotel is very close to the center of the city, i had access to taxis, buses and train. walking distance from the beach, wonderful scenery. yeah, reception desk is not informative. All food is cooked with wine, that maybe romantic for some, but its disgusting for others. Remember that hotels are for strangers and canne is an international distention. some staff don't speak good English so I had hard time conversing.
Quality and location, Right for money
La localidad fue excelente y el personal Lo único que siempre la cama matrimonial son dos camas individuales unidas y es incomodo y tuve la mala suerte de tener una tubería rota en la ducha y cada vez que se abría el baño parecía inundado. ( prevenir esto )
Rooms, bed very comfortable, great check in and concierge service. Location was perfect Pool area was closed due to convention set up this also included the outdoor dining area for breakfast. Beach service was lacking compared to the rest of property
In general a very serviceminded staff except the outdoor valet parking klerk that was unpolite and very hostile in his attitude. Replace your valet parking guy.
We liked the grandeur of the hotel and the location is very central for access to the beach, restaurants and shopping. The beach club pier is also a spectacular setting for relaxing and swimming. For a luxury hotel where you are paying a very high room price anyway the additional chargiong for facilities such as use of the Beach Club and swimming pool is outrageous and we will not return to the hotel on that basis alone.
Great service, better than usually expected in Europe. Some rooms need updating. Hallways need to be refreshed, cleaned. Old building.
Comfortable bed and luxurious bed linen! Very conveniently located to exhibition hall and shopping. A little warm with windows close/noisy when opened (month of October)
location no comments
Location Choice at breakfast
Great new oceanview suite upgrade during busy conference prices at the spa ... massage euro 260
Place, Image, Atmosphere Room too hot. Air conditioning not very good.
the staff and setting of the hotel are excellent I felt my room was shabby had peeling paint etc, needed redecoration
iconic hotel .Was there 30 years ago , and then 15 years ago... comfort is really from the past. . They have not updated the bathrooms , not redone the rooms
Location Update and renovate the interior while keeping originality
Location of the hotel not as luxerious as supposed to be
the room was very small and no view
much too expensive and should always include bkfst and a newspaper
Best place to stay in Cannes, although pretty pricey if you want the best rooms - but it is Cannes! They have remodelled the 7th floor suites but the rest of the hotel could do with a refurb as some of the rooms are looking a bit worn, we did not stay in the room booked, which was a superior sea view double as we were not happy with it, but upgraded to a suite, which cost much more but was more acceptable.
The Hotel was very nice and friendly staffs. very nice place like a dream
the location is excellent, the staff are so friendly and helpful, the lobby was nice the room was old. and small, the room costs and the room was not as ecpected
Very disappointed.They give me small room and facing behind hotel. old hotel and not five star hotel.
Everything was wonderful.
a desaster too long
the staff the limited amenities
My Bed, location, seaview
Close to the beach and to the center of the city. Very good breakfast. Not comfortable beds. Not very nice smell in the bathroom. The hotel doesn't have its own equipped beach.
I didn't like that the staff that was serving breakfast didn't speak a word in English. This is absolutely unacceptable! Also, the hotel is located near an open-air disco, so some nights were impossible to get any sleep whatsoever.
Free upgrade to seaview room was a bonus, room was comfortable and better location than the more prestigeous hotels available. Having to pay for sunbeds and towels!!
We loved very much the refurbishment and the design of the hotel. The personnel was very friendly. None
Location is very convinient I lost a very expensive pair of shoes in the room and nobody did something about it!!
I like the location. The breakfast is delicious. The staff is really polite.The other people who stay in the hotel are really chic. And the concierge works really hard and they have really good choices of restaurants, bars and information about other cities in Cote D'Azur. The hotel is good but it really needs to renovate.It should be up to date.
The Service is horrible
excellent location , staff and services
beautiful hotel the gourmet-restaurant was closed (on sunday evening)
Practically everything except the very highparking charge also the cost of breakfast was a bit ver the top See above
Friendly staff. Location. Room design.
Nothing: it was an extremely disappointed experience. This Hotel does not deserve by far, being a member of the Leading Hotels of the world! Rooms with old and dirty furniture, bath old and dirty
room service and conceirge service excellent A/C was not good
Location and freshness. New and clean. Stylish
Location & view from hotel room balcony. Nothing
Very child friendly and helpful staff, the hotel is top of the line in all aspects.
the beach and rest food the staff on reception poor
That the beach fees was not included in the room price
We were satisfy.
Great cosmopolitan atmosphere. Nice rooms and great location.
clean room and ability to stay in the room untill 2 pm no swiming pool
Location and freindly staff
The bed and the bedding were of a high standard. Being central and the private beach was also a nonus
The location of the hotel and the room's confort and cleanliness THe lack of coordination at the reception between the day and night shifts. Lack of professionalism at the reception
the room is ok but the hotel in general is ugly the ubication is bad. the area is dangerous, in the night you can't walk alone.
Good location for shops and for getting to the beach. Staff friendly and welcoming. Close to train station. We had booked a superior room. On arrival we were told "good news weve upgraded you to a superior room". Room was good but nothing special. Directions to beach inaccurate. We went to the "Majestic" beach as this was second beach over, as directed, and we were charged 40euro's for the afternoon. When we found the 'right' beach we were amazed at being charged 7 euro for a parasol and 34 euro two beach beds which wasnt explained on arrival . 41 euro for a day at the beach for two people. No kettle, tea or coffee in the room. Internet in the business centre expensive. Breakfast very overpriced (25euro each for coffee, juice and a coissant) so went out to eat. We liked the hotel but felt it wasnt four star and was overpriced (a lot like Cannes)
It was very centre and very peaceful considering its location. Was delighted with the fact we could use hotel shower and room on the afternoon we checked out after sunbathing on beach, this was just great!!! no
very good location, very clean room
beverage prices are ridiculously high so we never used the bar....TV €50, not realistic and not industry standard.....wifi should be free or if not should be cheaper...it seems that the hotel attracts people with resonable room prices and then robs them with their services...€8 for a Coca Cola?
Excellent location, comfort, facilities (panoramic terrace and swimming pool) Lack of flowers/plants to make a more friendly atmosphere
Excellent room and good view. Very good situatio Swimming pool at top is dissapointing. Small , not very nice and no staff present. Hotel still in renovation
Very good location, newly rebuilded, swimming pool on the roof (at extra cost), nice service from most of the staff. Our booking through booking.com confirmed room with private terrace/balcony, but the reception clerk did not give us such a facility. They claimed that booking.com promised more then they could keep, and this was not the first time it happened. The hotel manager however gave us the required room with balcony two days after arrival due to our complaints to booking.com about this. This experience was very annoying to us. The mini bar is also very expensive charging 7 euros for a coke for instance. Internet at extra costs and breakfast to 32 euroes is also on the dislike-list. Normal roomprice was 1,200 euroes per night, we paid 35 % through booking.com. Without discount is the room rate totally absurd, in spite of the superior location.
the bed was very good to sleep on ! the shops are closeby ! the breakfast was not according to the standard of the hotel, you have to pay for everything !
Staff Location Room No wifi to a rewards member because we booked through a reseller! CHEAP!
Location, cleanliness, and food. n/a
Lovely room and great view No life in hotel lobby. Some staff rude others excelent
location services, room problem, did not fix same day, did not change the room
The hotel is fairly new and very luxurious, situated right on the beach in the middle of Cannes. The rooms are beautiful and very clean. Also very quiet. The shower door arrangement is a complete failure. There is no way of stopping water running out onto the bathroom floor. but you have plenty of towels to mop it up. The staff in general could be more friendly to give the place a better atmosphere.
V. good restaurant ( la carte) , beautiful surroundings, within walking distance of town (do not need a car) and promenade; close to good bus connection to Cannes Lack of hairdrier in bathroom and not really geared for colder ( autumn/winter) climate
Beautiful location. No proper beds - only sofa beds. Uncomfortable for mature couple.
Booked the room based on description of 2 bedrooms (one with double bed and another with two single beds), but actually received only one bedroom with double bed and one single bed outside and there was also a couch (for sure 5 people cannot sleep there). Complained with Booking.com, but they say hotel is responsible for updating the description, hotel says it is Booking.com mistake.
A friendly reception will the complex well layed out in a wonderful location. This was a buisness trip and found the whole set up to give a sence of relaxation.
i liked the most , the breakfast.,it is really rich and unexpectible...i liked even the bio part , it is very respecfull. the contoir place at the entrance..... i asked for nescafe sachet for the room. and this was impossible.
pool facilities; hammam and decor were very impressive! location also very good the bathroom was very average
The hotel is in a good location for the shopping area and very near the beach. For a four star hotel it was let down in certain areas. 1/ Only escorted to the lift, not to the room. 2/ Food great at breakfast, but had to ask for cups, plates and cutlery on more than one occassion. 3/ Sign in room states a password needed for wi-fi from reception. At reception told didn't need one just log on. Update sign! 4/ For a superior room it was disappointing. Small seperate toilet and small bathroom, with shower in bath. Furniture marked and walls scuffed. 5/ Bar not open to six and when open no one serving. 6/ Beware - If using the mini bar (fridge) for any of your own food a small sign states you will be charged 15 euros a day!
General good welcome and friendliness, plus great location Not much
clean & location no acess to any form of transport
the overall feel and environment was welcoming and warm. Nothing
The service was great. Our concierge jean michel went the extra mile for us. The value was very good for location.
The room was way too small with a view out of tiny window was magnificently facing the roofs of nearby buildings… Some conditioner was working outside, making very irritating noise the whole night long… Terrible… Never seen a shower running directly to the floor since stone ages… Felt like a 2 star damp rather than a bathroom of a 4 star in trendy Cannes… Spa had very dim lights so you would not notice that it is not properly clean.
Cool hotel. Very good location, close to everything, but still in a quiet surrounding. Roof-top area nice, but small. Sounds silly, but the elevators were an issue. Only one elevator, which is small and very slow. It's also used by all cleaning staff, and hence it takes ages to get up/down when you need to during day-time. Probably spent on average 5 - 6 mins waiting time per one-way trip, sometimes up to almost 10 mins and with the record being >15 mins waiting in the afternoon of our 2nd day.
price & facilities
relaxing atmosphere not a negative, but need car to get around
The pool was great, food was excellent, the beach was nearby and it was a good place to stay with young children.
The staff was very nice and helpful. Apon arival, on Christmas eve, there was no room left in the restaurant to accomadate my husband and I for dinner. The receptionist was happy to find us many options for another restaurant nearby without us even requesting her to do this. We also loved the location. The drive from the hotel to Cannes is about 15 minutes. Mind you it was low season. The drive was beautiful and we found the scenery around the hotel much more breathtaking than the view from Cannes.
This hotel provided us with a very relaxing few days in very comfortable surroundings and is ideal for mature couples. Nothing about the hotel, however the use and availability of a car is required.
Very nice atmosphere with nice people
loved this hotel, beautiful room and a great price. Staff were lovely and very helpful, would definatly come back, thanks! :) the only thing that wasnt as good as it could have been was the food in the restaurant, Cooked lobster with cold claws and almost raw boiled eggs but could have just been bad luck as not all the food was bad
ever thing was just so comfortable no tea or coffee making facilities
sea view beach restaurant
Great hotel, great location, great view. The main restaurant is too expensive. The bed mattress is very uncomfortable.
The rooms were very nice and accomodating for our large family. The food at the restaurant was very good as well. Having the option of an indoor pool was very welcome when traveling with children.
New hotel, near the freeway, free parking, clean and modern rooms, comfortable bed and pillows the rooms were too small, the bathroom also, they insisted on leaving only two towels for two persons (the same for face and body?), we had to ask for more each day
OK for its price. Quite neat and clean, located at the center of Mandelieu, right near the mall and bus station to Cannes. Sea and beaches is 25 minutes walk.
comfort room ,good location(opposite big supermarket)
It was easy to find, modern clean, no fuss. No tea/coffee making facilities in the room
nothing big from the out side nothing in the inside 3 stars to be fair
The hotel is in a great location being opposite to the beach on the croisette. The hotel has been refurbished to reflect the original design from the 1960's. The hotel felt a little impersonal and this is also reflected by the attitude of the staff.
5* room with 3* bathroom..... I think it's not worth the money as u can find better for less in cannes. Staff with false smile all the time.
Very good location, definatelly one of the best place in Cannes. Service of reception staff was very good and helpful. I also liked the stuff of the bathroom very much. Staff of the restaurant in the morning was rather slower, although not bad. I stayed during the TV market, the price for the first three days was very expensive. But after the fourth day, the price was very reasonable. During the market, there were parties every night until around three mid night in the hotel garden. My friend was complained as it was noisy, but I did not care much. If you want to sleep quietly, check the schedule of the market. I think all hotel along Croisette is noisy duirng the market.
We were upgraded to a suite, with a huge terrace overlooking the sea. The view was fantastic.
The bar man was friendly and had good champagne. Maid knocked/entered too early in the morning.
The location of the hotel For the price, the whole experience was disappointing. The 'sea view' was partial since we were on a lower floor. Since we stayed 8 nights, I asked to be moved to a higher floor when another room became available and they said they were reserved for 'their regular customers'
Convenient for shopping and beach. Quiet yet on La Croisette. Only one easy chair in room - Stupid if two occupants.
The room was nice and clean but not luxurious. The staff was not friendly and the hotel seemed more than 400 meters from Palais des Festivals.
Very helpful staff, location is ideal , very central, and bus service to and from airport at the door!
the room was clean and the linens were of decent quality. the location was a 5 minute walk to the palais and croisette.
they gave me an up grade, but the hotel was very poor, looks like a low 3 stars hotel. it was near the train station in cannes . free wi fi available for the money, it´s not worth it. a little bit old and the rooms were very simple, with poor facilities.
On arrival was greeted by Cristopher at reception and was just perfect and spoke good English. Great room and upgraded to a suite which was even better. Good quite location but still close to beach etc. Secure Parking and WiFi that worked. Braekfast expensive.
staff was terrific
Dining,sightseeing and shopping.
Seem recently renovated. Clean, freindly None
The room was very nice, very quiet, very clean, everything was exellent. The staf were very very friedly and satisfied every request we had. The front office lady is very polite. The position of the hotel near the Croisette is fantastic, it is also near the shopping street and the sea food restaurants. We will surely return to this hotel!! Hair dryed did not work but they gave me another one as soon as I called the recepsion.
Friendly staff. Good location to the exhibition centre Would have been nice to have tea & coffee making facilities. Only one English speaking channel.
the stuff is very kind & the location is good Nice Hotel, but not feel like a 4 stars....more like a good 3 stars hotel
The hotel staff is very friendly. Especially the gentleman working in the night shift at the reception is excellent. The hotel needs further renovation and if you are on business trip, the hotel is just not suitable for this purpose.
quiet, large room, good positioning in cannes, very nice staff the walls in our room...
confortable, discreet, central location. Automatic espresso coffee machines in not welcome for breakfast. Sublevel parking plane unpleasant smell spreads up floors
The hotel is situated in a quiet road, so no noise at evening and nigth time.
It is located in a close area to the street Antibes,which is a centre rooms are not well maintained
Peaceful place, even in Festival days, good breakfast
Excellent staff. We were provided with an extra room for the kid at the price of an extrabed.
The hotel very much supported our expectations.
Easy access to Cannes and its facilities Room very basic and not worth the cost we have stayed in far better and cheaper
good rooms to work in; well organized hotel; parking garage next door
One of the best wheelchair adapted rooms recently used worldwide. No hot food available after 8pm
very clean the room and big enough! the service at the reception is very bad...we arrived at hte hotel at 12:30 and there were no clean room available!!!the people at the reception has a bad service attitude...they did not feel sorry for this!!!
The price-quality ratio is corect. The room was big enough to accomodae four persons ( a family with two teen agers). The suite box offers the possibility to watch movies at no aditional fee. The option for having free breakfast for children under 16 was a good option. The toilet has a vey bad ventilation. During our stay a certain amount of money was missing for my wife's purse but since we haven't put it in the safebox I thought there was no point in make any complaints at the frontdesk. The distance from the hotel to the beach is considerable (15 min walking at least). The breakfast was the same for all ten days we've spent there, no changes at all, which is a bit frustrating.
Cleanliness of the rooms. Location. Very reasonable rates. Good value for money. Internet didn't work very well
clean and spacious rooms
Frendley helpfull staff, good location five minutes walk from centre, very useful car parking under hotel at discounted prices,our room was cleaned daily, overall an excellent hotel for the prices charged, would use it again and recommend it to other people. Only disappointment was the cost of the continental breakfast, at 12 euros/person we felt it was rather expensive.
Excellent staff very helpfull, good position room well cleaned breakfast without choice
comfortable,good area,spacy suite,wonderfull deisign,goos breakfast,nearby the promenade. suite,breakfast
Arrival to hotel is easy, location is almost in the city center. Parking location is good. Room is big enough for family. Poor internet connection. Breakfast is expensive, it is not worth 12 euro pp, we did not get it.
it's OK it's located on quite street
It is near the beach
Staff very pleasant Breakfast good Charge of E 15 for the beach for guests as neighbouring beach charging E 8 when lunch is taken
location and price beach facilities more crowded than other hotel sites
so called business center is a tiny room where one person can hardly fit
The people at the front desk
The location, near shopping and restaurangs
Very good location, excellent and helpful staff, good price for the stay. Our room was refurbished and in good condition. It was refreshed well each day.
The service levels were very high. Staff were very helpful and went out of their way to provide a good service. Nothing
The noise in one of the rooms that we were first put in