Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.5 "Location is great."9.0 "90%
liked the proximity to shopping ." 8.4 "84%enjoyed the restaurants & bars nearby ." 8.1 "Great parking , according to 81%." 10.0 "100%liked the proximity to sightseeing ." -
8.4 "Very nice wellness & sports facilities."8.6 "
top-notch fitness area , thought 86%." -
7.4 "Nice rooms."7.1 "71% said the
beds were comfortable ." 7.9 "79% saidrooms were clean ." 9.7 "97% thought theview was good ." 7.3 "73% thoughtrooms were spacious ." 8.9 "89%enjoyed the shower ." 7.6 "76% liked thebig bathroom ." -
7.2 "Good service."7.6 "76% found the
staff to be very friendly ." 7.5 "75% werehappy with the room service ." 9.2 "92% wereimpressed by the valet service ." 9.5 "95% werehappy with the shuttle service ." -
6.8 "Breakfast is mediocre."6.4 "
Breakfast prices were ok , according to 64%." -
5.0 "Internet is average."
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4.8 "Value below average."1.9 "The
price was too high for 81%."
Overall Rating
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8.5 "Location is great."8.9 "89%
liked the proximity to shopping ." -
7.4 "Good service."7.8 "78% found the
staff to be very friendly ." -
7.0 "Nice rooms."7.8 "78% said
rooms were clean ." 9.6 "96% thought theview was good ." 7.1 "71% said thebeds were comfortable ." 8.7 "87%enjoyed the shower ." -
6.7 "Average amenities."6.8 "68% thought the
building was acceptable ." -
5.2 "Average value."
Overall Rating
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8.5 "Location is great."9.0 "90%
liked the proximity to shopping ." -
7.5 "Nice rooms."7.2 "72% were
happy with the bathroom ." 7.7 "77% saidrooms were clean ." -
7.1 "Tasty food."
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7.0 "Good amenities."
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6.9 "Service is ok."6.1 "61% said the
reception staff was ok ." -
4.9 "Value below average."
Overall Rating
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7.5 "Nice rooms."7.1 "71% were
happy with the bathroom ." -
6.4 "Average amenities."6.5 "65% thought the
building was acceptable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0review from
Beds unfortumble room noisy
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8.8review from
Beautiful clean room. Amenities were great. Table games affordable. Waited in line at least 45 minutes to check in - unacceptable.
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5.4review from
Staff was nice, valet is very convenient. Pillows were flat and not comfortable at all. Very expensive and looks nice when you walk in, but then they cheap out on the bedding and shower didn't work well. The tv was placed awkwardly at the foot of our bed. Foxwoods is HUGE... I think we walked 2 miles to get to a restaurant for dinner. Intense workout.
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3.1review from
The staff and the casino So noisy i could hear the club from my room on the 14th floor. And price was not worth it 681 for 2 nights now good
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8.0review from
I always stay at the Fox Tower when visiting Foxwoods. I find there to be less children and family running around because it is not directly near the outlets . Love playing the slots here and black jack tables are not always super crowded . Great spare of the moment trip on a Thursday because hotel prices are not to bad . Hotel check in is always so slow Everytime I go besides that Fox Tower is my favorite.
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6.0review from
The spa is amazing The restaurant selections were same. Not really healthy options The wait for housekeeping and them not showing up was unacceptable at 500.00 a night.
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4.0review from
The location The lack of cleanliness on the beds ans furniture. Nobody wants to lay there head on other people's hair. I was moved and the next room had stains on the couch and a bit less hair on the bed than the one before. My family member had the same issue in the other room we rented.
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10.0review from
The hotel package we used for the weekend there was well worth it. Even though our time was spent roaming around and exploring as many places as possible it was nice to return back to the Fox Tower. We also met a guy by the name of Michael H. Gaudreau and he is the Concierge Representative. Very awesome guy! He helped us out with our bus information and was very welcoming and calm during a stressful situation. Time flies when you're having fun. :(
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9.7review from
Great time!!! I wanted to win more money lol....
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9.7review from
We loved the view from our room on the 30th floor (top floor). If I were to do it again though I would reccomend future guests to ask for a "woods view". The bed was extremely comfortable & the bathroom was spacious complete with a glass enclosed shower and separate toilet area. Unless you were to use your Foxwoods points Kayak was a much better deal. It was better than the quoted nightly rate (w/ AAA discount applied) that I received from the hotel itself. Also the newest addition to the casino, Tanger Outlets, has an entrance very close by. It's to the right of the small food court & you can't miss the Broadway inspired marquee sign. If you or whoever you're traveling with are shoppers then this is definitely the place to visit. Stop by the Information counter first to inquire about their coupon books for additional $ savings if that interests you. I didn't like the additional up charges from the property $19.49 per night extra & $100 (refundable) security deposit. It felt like I was getting nickel & dimed before I even got to my room. Then come to find out the pool on property is seasonal & the only other one on property is inside the GSpa located on a lower level. So I go there with my girlfriend & there's another charge; $15 a piece for day passes to access the spa ($25 for non hotel guests). I mean what the hell DOES the resort fee cover then? The only other point (for which I removed one star) is location. Fox Tower (formerly MGM Grand) is a hike from the main gambling options & action @ Foxwoods. Although there are slots, table games, multiple dining options & a nightclub right downstairs the real heart of the casino (in my opinion) is on the other side. It's a lengthy walk or grab the free shuttle that transports guests all over the property (every 10-15 minutes from hotel lobby). Overall though, we had a great stay at the property & the likes definitely outweigh the dislikes. Just good to know all the fine print & details before you get there so I figured I'd share.
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6.0review from
Views, comfort and amenities I asked for a non smoking room because I have a respiratory issue. Even though the room had no ashtrays and the sign in the hall said no smoking it was obviously a smoking room recently. There were no other rooms available. At checkout I complained and they acknowledged that the floor had recently been changed to non smoking. Unfortunately, I was sick for 3 days after checking out... If it wasn't for that, our stay was wonderful.
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8.2review from
The G spa was great. That it is ecpensive on the weekends
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9.7review from
I went with a group of friends for a friend's birthday. The concierge was amazing! They wrote "Happy Birthday" on the window and gave us complimentary chocolate-covered strawberries. Scorpion bar had excellent food and an awesome $7 sangria deal for Sunday night. The comedy club (right next door) also had an awesome beer deal ($20 all-you-can-drink). The entire complex was huge! There were so many different areas to explore. The rooms were very clean and the beds were very comfortable. It was pretty expensive, especially for a Sunday night. The experience was well worth it though!
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6.8review from
The resturants were amazing and so were the waitstaff I didn't like the view of the tanger outlets roof especially when it was our one year wedding anniversary an asked for a nice view. Also the room was very small.
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8.0review from
I stayed there for 2 nights, the first night was fine, the room was very nicely appointed and comfortable. However, the second night there was a group of very loud, rowdy partyers in the room next to mine who started making a ton of noise at 2 am. I waited a bit to see if Security would step up and fix it, but until I called at 2:45 no one did anything. I will give them points for a fast response, but within minutes of them leaving, the noise started again. I think they could have stayed around a bit longer to make sure it didn't start again.
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10.0review from
The location was great I stood on the 17th floor the view wastory amazing. I literally paid next to nothing for the room which was very clean and organized. The mini fridge in the room wasn't a mini bar so you could keep your own beverages cold. Pillows we're nice usually you have those hotel Pillows that give no support to your head these were a nice change. Upon walking in all you smell is smoke since a majority of the casinos allow smoke. I tagged it adult only because I would want to bring kids into an environment like that.
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9.7review from
ambience hospitality comfort restaurants parking and hotel elevators to far and far from hotel lobby
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8.8review from
Beautiful clean room. Amenities were great. Table games affordable. Waited in line at least 45 minutes to check in - unacceptable.
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8.0review from
I always stay at the Fox Tower when visiting Foxwoods. I find there to be less children and family running around because it is not directly near the outlets . Love playing the slots here and black jack tables are not always super crowded . Great spare of the moment trip on a Thursday because hotel prices are not to bad . Hotel check in is always so slow Everytime I go besides that Fox Tower is my favorite.
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10.0review from
The hotel package we used for the weekend there was well worth it. Even though our time was spent roaming around and exploring as many places as possible it was nice to return back to the Fox Tower. We also met a guy by the name of Michael H. Gaudreau and he is the Concierge Representative. Very awesome guy! He helped us out with our bus information and was very welcoming and calm during a stressful situation. Time flies when you're having fun. :(
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9.7review from
Great time!!! I wanted to win more money lol....
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9.7review from
We loved the view from our room on the 30th floor (top floor). If I were to do it again though I would reccomend future guests to ask for a "woods view". The bed was extremely comfortable & the bathroom was spacious complete with a glass enclosed shower and separate toilet area. Unless you were to use your Foxwoods points Kayak was a much better deal. It was better than the quoted nightly rate (w/ AAA discount applied) that I received from the hotel itself. Also the newest addition to the casino, Tanger Outlets, has an entrance very close by. It's to the right of the small food court & you can't miss the Broadway inspired marquee sign. If you or whoever you're traveling with are shoppers then this is definitely the place to visit. Stop by the Information counter first to inquire about their coupon books for additional $ savings if that interests you. I didn't like the additional up charges from the property $19.49 per night extra & $100 (refundable) security deposit. It felt like I was getting nickel & dimed before I even got to my room. Then come to find out the pool on property is seasonal & the only other one on property is inside the GSpa located on a lower level. So I go there with my girlfriend & there's another charge; $15 a piece for day passes to access the spa ($25 for non hotel guests). I mean what the hell DOES the resort fee cover then? The only other point (for which I removed one star) is location. Fox Tower (formerly MGM Grand) is a hike from the main gambling options & action @ Foxwoods. Although there are slots, table games, multiple dining options & a nightclub right downstairs the real heart of the casino (in my opinion) is on the other side. It's a lengthy walk or grab the free shuttle that transports guests all over the property (every 10-15 minutes from hotel lobby). Overall though, we had a great stay at the property & the likes definitely outweigh the dislikes. Just good to know all the fine print & details before you get there so I figured I'd share.
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8.2review from
The G spa was great. That it is ecpensive on the weekends
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9.7review from
I went with a group of friends for a friend's birthday. The concierge was amazing! They wrote "Happy Birthday" on the window and gave us complimentary chocolate-covered strawberries. Scorpion bar had excellent food and an awesome $7 sangria deal for Sunday night. The comedy club (right next door) also had an awesome beer deal ($20 all-you-can-drink). The entire complex was huge! There were so many different areas to explore. The rooms were very clean and the beds were very comfortable. It was pretty expensive, especially for a Sunday night. The experience was well worth it though!
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8.0review from
I stayed there for 2 nights, the first night was fine, the room was very nicely appointed and comfortable. However, the second night there was a group of very loud, rowdy partyers in the room next to mine who started making a ton of noise at 2 am. I waited a bit to see if Security would step up and fix it, but until I called at 2:45 no one did anything. I will give them points for a fast response, but within minutes of them leaving, the noise started again. I think they could have stayed around a bit longer to make sure it didn't start again.
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10.0review from
The location was great I stood on the 17th floor the view wastory amazing. I literally paid next to nothing for the room which was very clean and organized. The mini fridge in the room wasn't a mini bar so you could keep your own beverages cold. Pillows we're nice usually you have those hotel Pillows that give no support to your head these were a nice change. Upon walking in all you smell is smoke since a majority of the casinos allow smoke. I tagged it adult only because I would want to bring kids into an environment like that.
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9.7review from
ambience hospitality comfort restaurants parking and hotel elevators to far and far from hotel lobby
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2.0review from
Beds unfortumble room noisy
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5.4review from
Staff was nice, valet is very convenient. Pillows were flat and not comfortable at all. Very expensive and looks nice when you walk in, but then they cheap out on the bedding and shower didn't work well. The tv was placed awkwardly at the foot of our bed. Foxwoods is HUGE... I think we walked 2 miles to get to a restaurant for dinner. Intense workout.
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3.1review from
The staff and the casino So noisy i could hear the club from my room on the 14th floor. And price was not worth it 681 for 2 nights now good
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6.0review from
The spa is amazing The restaurant selections were same. Not really healthy options The wait for housekeeping and them not showing up was unacceptable at 500.00 a night.
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4.0review from
The location The lack of cleanliness on the beds ans furniture. Nobody wants to lay there head on other people's hair. I was moved and the next room had stains on the couch and a bit less hair on the bed than the one before. My family member had the same issue in the other room we rented.
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6.0review from
Views, comfort and amenities I asked for a non smoking room because I have a respiratory issue. Even though the room had no ashtrays and the sign in the hall said no smoking it was obviously a smoking room recently. There were no other rooms available. At checkout I complained and they acknowledged that the floor had recently been changed to non smoking. Unfortunately, I was sick for 3 days after checking out... If it wasn't for that, our stay was wonderful.
