The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or pool comes highly recommended.
Some guests reported ongoing renovations causing noise disturbances. It may be advisable to inquire about the current status of any renovation work before booking.
Guests appreciated the spaciousness and cleanliness of the rooms, but some found the beds uncomfortable. It's advisable to check for specific amenities such as bedding and heating, especially during the winter period.
A few guests experienced delays during check-in, with no staff present at reception. It may be helpful to manage expectations and allow extra time for the check-in process.
The hotel is conveniently located near various attractions, including Holiday World Maspalomas, Botanical Park of Maspalomas, and Maspalomas Golf. Consider planning visits to these places during your stay.
Guests appreciated the regular cleaning and towel changes. However, some reported the presence of spiders and ants. It may be helpful to inquire about pest control measures and housekeeping services.
The hotel offers convenient amenities such as bicycle rental, a fitness center, and a restaurant. Take advantage of these facilities to enhance your stay.
As cancellation and prepayment policies vary by room type and provider, it's advisable to familiarize yourself with the specific terms related to your booking.
Some guests encountered issues during check-out, with no staff available at reception. It may be helpful to confirm the check-out procedure in advance to avoid any inconvenience.
If there are concerns during your stay, consider reaching out to the management to address any issues or inconveniences. They may be able to assist in resolving any challenges encountered.