Lombok Raya Hotel

The hotel offers a variety of amenities, including a spa, gym, and beautiful pool and garden areas. Guests can also enjoy complimentary water with room service and a gift shop on-site.

The hotel is conveniently located near the shopping mall and various shops and restaurants, making it an ideal place to stay for those who want easy access to amenities and attractions in Lombok.

The staff are described as friendly and informative, providing fast responses to housekeeping requests. However, some guests have mentioned limited English proficiency among the staff.

Several guests have mentioned cleanliness issues, such as dirty floors and bathrooms, as well as old and uncomfortable room conditions. Some also experienced issues with the availability of hot water and the cleanliness of towels and bed sheets.

The hotel offers family-friendly amenities, such as babysitting or child care services, cribs, and a children's pool, making it a suitable choice for families traveling with children.

Several guests praised the beautiful gardens and pool, so consider booking a room with a garden view for a more scenic experience.

Some guests mentioned issues with room facilities such as Wi-Fi, hot water, and cleanliness. It's advisable to confirm these amenities before booking.

The hotel's central location near Mataram Mall and other attractions was highlighted by guests, making it convenient for accessing shopping and dining options.

A few guests noted loud music and live entertainment, which may affect the tranquility of the stay. Consider inquiring about potential noise disturbances during your visit.

Some guests reported receiving different rooms than expected, so it's recommended to ensure that the assigned room matches the booked specifications upon arrival.

The hotel's proximity to Mount Rinjani makes it a convenient base for those planning to visit the area. Consider exploring this nearby attraction during your stay.

If you have specific accessibility needs, it's advisable to confirm the availability of features such as wheelchair-accessible rooms and facilities before making a reservation.

Upgrading to a modernized room may enhance the overall experience, as a few guests mentioned that certain rooms appeared outdated.

Several guests experienced issues with the Wi-Fi, so it's recommended to have alternative connectivity options if reliable internet access is essential during your stay.

While some guests praised the breakfast, others found it lacking. It's advisable to set realistic expectations for the breakfast offerings.