Aiho Hotel Medan

Guests have praised the cleanliness of the rooms, mentioning that they are neat and spacious. However, some guests have noted that the pillow cases and towels looked old and smelly.

Some guests have raised concerns about the air conditioner turning off every hour, the layout of the bathroom, and the non-functioning Wi-Fi in the rooms. Additionally, there have been complaints about the noise from a nearby gas station and the old towels provided.

The hotel staff has been described as friendly, pleasant, and helpful by many guests. However, there have been instances where guests felt that the staff did not address their concerns adequately or were slow in attending to maintenance issues.

Guests have appreciated the comfortable beds and pillows, with some mentioning that they were spacious and provided a good night's sleep. However, there have been isolated complaints about the cleanliness and smell of the pillow cases and towels.

Some guests have expressed concerns about noise levels, including loud music from a nearby gas station, noise from a club, and a secondary school opposite the hotel. Additionally, there have been complaints about noise from the main road and adjoining rooms.

Some guests reported noise disturbances from nearby clubs and the gas station, especially on higher floors, so consider requesting a room on a lower floor for a quieter stay.

While the lobby was renovated, some guests felt that the interior of the rooms looked dated, indicating a need for room renovations to improve the overall ambiance.

Guests mentioned encountering mosquitoes in their rooms, so it's advisable to check for and address any potential mosquito issues upon arrival.

Some guests experienced issues with TV reception and water pressure in the shower, so consider requesting a room with good TV reception and strong water pressure.

Guests reported loud music from a nearby club and noise from the gas station, which could disturb light sleepers, so it's worth considering this when choosing a room location.

Some guests noted issues with cleanliness, such as stained bedsheets and towels, so it's advisable to check the cleanliness of the room upon arrival and request a change if necessary.

Several guests mentioned being upgraded to a better room, so it may be worth inquiring about potential upgrades for an enhanced stay.

Some guests found the layout of the bathroom, with the washbasin outside, to be inconvenient, so it's worth considering this aspect when selecting a room.

Several guests mentioned issues with the air conditioning, including it turning off every hour and not being cold, so it's advisable to check the air conditioning upon arrival and request maintenance if needed.

While the breakfast received mixed feedback, some guests suggested an upgrade to include more global menu options, so it's worth inquiring about the breakfast spread to align with personal preferences.