Stay Provenza

The hotel is conveniently located near Parque Lleras, Santa Fe Mall, Museo de Arte Moderno de Medellín, and many other restaurants and bars.

The hotel offers a snack bar, restaurant, bar/lounge, evening entertainment, and a terrace/patio for guests to enjoy.

The hotel ensures daily housekeeping, contactless check-in/check-out, and guest accommodation is disinfected between stays to maintain a clean environment.

The staff is described as nice, friendly, and helpful, providing a welcoming atmosphere for guests.

The low season is in August, and the high season is in January, offering different experiences based on the time of year.

Several guests mentioned that the internal noise from the rooms was a significant issue due to poor soundproofing. Consider requesting a room away from the internal passage to minimize noise disturbances.

Some guests reported issues with room facilities, such as uncomfortable beds, lack of air conditioning, and cleanliness concerns. It's advisable to check the condition of the room facilities before finalizing the booking.

Guests highlighted that the shared bathrooms were not always well-maintained. If booking a room with a shared bathroom, it's recommended to inquire about the cleaning schedule and maintenance procedures.

Due to the proximity to bars and clubs, noise from the surrounding nightlife can be disruptive. Bringing earplugs may help ensure a more restful night's sleep.

Some guests experienced discrepancies between the room type booked and the actual amenities provided. It's advisable to verify the room type and amenities upon check-in to avoid any misunderstandings.

Several guests appreciated the helpful and friendly staff. Engaging with the staff for local recommendations and assistance can enhance the overall experience.

Many guests enjoyed the proximity to various restaurants and bars. Exploring the nearby dining options can provide a diverse culinary experience.

While some guests praised the availability of hot water, others mentioned that it did not last long. Planning for hot water usage, especially during peak times, may be beneficial.

The hotel's central location means it can be noisy, especially during weekends. Being aware of the potential noise levels and preparing accordingly can contribute to a more comfortable stay.

Some guests encountered issues with room availability and booking discrepancies. It's advisable to clarify booking details and room availability in advance to avoid inconvenience upon arrival.