Had no hot water in the shower for the first 3 days. Eventually fixed it. Staff was very friendly.
3 stars
Hyatt Place Boston Medford
Photos of Hyatt Place Boston Medford
Overview
The Medford Hotels Hyatt Place Boston Medford is located only eight miles from Logan International Airport and steps away from downtown Boston. There are 157 non-smoking guestrooms with air conditioning. The hotel has a business center with Internet access, a fitness center with gym, and transportation to the nearby airport.
Each guestroom has a Hyatt Grand Bed along with top-of-the-line work and media center. The rooms offer a large HD television along with a cozy corner equipped with either a sofa-sleeper or traditional sofa. The bathrooms have vanities with granite countertops and luxury amenities. Guests who forgot something can easily restock using the on-site Odds & Ends created precisely for that purpose. Some rooms offer separate sleeping and living space.
Guests can enjoy an on-site breakfast at Hyatt Place Boston Medford with items like cage-free eggs, all-natural bacon, whole fruit, Greek yogurt, and steel-cut oatmeal. There is also a 24/Gallery with bar bites and sharable snacks made with premium ingredients. The Gallery Market offers grab-and-go selections like snacks, salads, and bottled beverages. Also on-site is the Coffee to Cocktails Bar with caffeinated beverages and craft cocktails in comfortable lounge seating. Just a short walk away, guests also have access to Tenoch Mexican, Bob’s Italian Foods, and Salvatore’s Restaurant.
There are several attractions near the hotel including the Sea Spa for relaxation and Chevalier Theater offering exceptional entertainment. Other options include day tours by Boston Private Tours, access to the Royall House and Slave Quarters for history buffs, and plenty to see at Longfellow House Washington’s Headquarters National Historic Site.
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Amenities at Hyatt Place Boston Medford
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Coffee shop
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Privacy curtain
- Storage available
Services and conveniences
- Conference rooms
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Parking and transportation
- Parking
- Shuttle service
- Private parking
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Health and safety
- Safe
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Hyatt Place Boston Medford
7.9
Good
1529 verified ratings
Wonderful
645
Very good
281
Good
240
Okay
95
Fair
120
Mediocre
50
Poor
98
Summary of reviews
Guests say
Guests highlighted the friendly and helpful service from the staff, especially during breakfast, and appreciated the spacious and modern rooms. However, there were significant concerns regarding cleanliness, with reports of unclean bedding and areas of the hotel, as well as issues with theft and noise. The location was considered neutral, being a bit far from the city center but accessible via rideshare services.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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7.9 out of 10
89 reviews
7.5 out of 10
9 reviews
All reviews
Expensive with undisclosed service fee.
Pros (+) Great if you’re seeing a show at the Chevalier Theatre! The staff are extremely nice and the hotel is very accessible.
Pros (+) Normally I stay here all the time because the staff are exceptionally nice, the building is quiet, the rooms are large and clean.
Cons (-) This time was different and I think that it was more due to others staying at the hotel. There were kids running up and down the hallway and being loud in their rooms until 5:30am when I called the desk. The breakfast was also overcrowded leaving no place to sit while eating breakfast as well as I had to wait 20 minutes for coffee to be brewed. Normally the hotel is much nicer but it seemed they c...
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Cons (-) The breakfast doesn't taste very good lol
Pros (+) Friendly, if ineffectual, staff.
Cons (-) I have stayed here several times before, but this year the place has really gone downhill. It was dirty and just looked tired. Uncleaned spills, floors not vacuumed, carts in the hall, wIndows that had lost their vacuum. Just not up to Hyatt standards. Perhaps the new manager can make a change, but this is a steep uphill climb. One more try or we are switching to the AC at Wellington Circle.
Pros (+) Room space was good
Cons (-) Breakfast was poor Location was not great
Pros (+) This is the only hotel in downtown Medford. Walking distance to decent restaurants and coffee shop. Staff is friendly. Morning complimentary breakfast offerings are as expected, but prepared well. Facility is kept clean and tidy. Room is large and a family of 4 didn't trip over each other.
Cons (-) Medford Square is always tricky driving. Entrance to hotel isn't well marked -- one must take a left at light before the hotel and then a right into the parking lot. Hotel room rug was stained and plug in sink didn't work correctly. If you are from out of town visiting Tufts, this may not be the best welcome to the area, especially if you are not a bold, risk-taking driver.
Pros (+) The staff was wonderful.
Cons (-) Our air conditioner was extremely loud. Room 716. Kept giving off a burning smell and would rattle all night. I don't know if I'll pay the money to stay there again because of lack of comfort and sleep at night.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Hyatt Place Boston Medford?
You can expect a delicious breakfast at Hyatt Place Boston Medford with items like cage-free eggs, all-natural bacon, whole fruit, Greek yogurt, and steel-cut oatmeal.
Are there any nearby attractions to visit during my stay at Hyatt Place Boston Medford?
Yes, there are several attractions near the hotel including the Sea Spa for relaxation, Chevalier Theater offering exceptional entertainment, and day tours by Boston Private Tours.
What are the common concerns about the hotel's amenities?
Some common concerns include the cleanliness of the parking garage, the temperature of the pool, and disturbances in the room upon arrival.
How are the staff at Hyatt Place Boston Medford described by guests?
Guests have described the staff as extremely professional, friendly, and accommodating, providing excellent customer service and making them feel welcome and taken care of.
What practical information should I know about the hotel's location and room features?
The hotel is conveniently located close to Tufts University and offers spacious, clean rooms with comfortable beds. However, some guests have mentioned noise from nearby traffic and the need for improvements in the bathroom area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Enjoy the On-Site Breakfast
Guests appreciated the on-site breakfast, especially the variety of items offered, such as cage-free eggs, all-natural bacon, whole fruit, Greek yogurt, and steel-cut oatmeal.
Check Nearby Dining Options
Take advantage of the nearby dining options, including Tenoch Mexican, Bob’s Italian Foods, and Salvatore’s Restaurant, which were mentioned positively by guests.
Consider Room Renovations
Some guests suggested that the hotel would benefit from room renovations to enhance the overall experience.
Be Mindful of Noise Levels
Several guests noted that the hotel's location near a busy road resulted in traffic noise, so light sleepers may want to consider this factor.
Inquire About Room Features
Some guests experienced issues with room features such as malfunctioning bathroom amenities and outdated TV channels, so it may be helpful to inquire about these aspects before booking.
Take Advantage of the Fitness Center
The hotel offers a fitness center with gym facilities, which was appreciated by several guests.
Be Aware of Parking Conditions
Some guests mentioned issues with the cleanliness and lighting of the underground parking garage, so it may be helpful to consider this when planning for parking.
Consider Transportation Options
The hotel offers transportation to the nearby airport, which can be convenient for guests needing to catch a flight.
Engage with Friendly Staff
Numerous guests praised the professional and friendly staff, emphasizing their helpfulness and accommodating nature.
Location
116 Riverside Avenue, Medford, MA 02155
What's nearby
- Medford Square423 yd
- Kendra Retalic LMT0.3 mi
- Magoun Park0.4 mi
- Lawrence Light Guard Armory0.4 mi
- Royall Park0.4 mi
- Isaac Royall House0.5 mi
- Logan Park0.5 mi
- Grace Episcopal Church0.6 mi
- John Wade House0.9 mi
- Jonathan Brooks House1 mi
- Tufts University5.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Place Boston Medford
Low season | February |
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High season | May |
Average price (weeknight) | $188 |
Average price (weekend night) | $317 |
When to book a room at Hyatt Place Boston Medford
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Boston Logan Intl |
Distance to airport | 6.1 mi |
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