Al Alya Hotel offers a comfortable setting when in Medina. It also provides 24-hour room service, a free shuttle service and free Wi-Fi.
The property offers a concierge, an express check-in and check-out feature and a 24-hour reception. A currency exchange, an atm/cash machine and a coffee bar are also provided.
Every comfortable apartment at Al Alya Hotel offers a refrigerator, as well as all the essentials for an enjoyable stay.
The property provides easy access to King Salman International Convention Center and Al-Baqi'. Al-Masjid Al-Nabawi is a brief stroll away.
Services and conveniences
Kitchen
Accessibility and suitability
Basics
Parking and transportation
Outdoor
General
Health and safety
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the parking options available at the hotel?
The hotel offers parking on the street, and it's conveniently located within a 3-minute driving distance to Haram.
Can I expect good customer service at the hotel?
Guests have praised the staff for being cooperative and speaking English at the reception, ensuring a positive customer service experience.
How is the cleanliness of the rooms at the hotel?
Guests have appreciated the neat and clean rooms, highlighting the cleanliness as a positive aspect of their stay.
What are the dining options available at the hotel?
The hotel features a coffee shop, providing convenient dining options for guests during their stay.
When is the best time to visit the hotel?
The high season is in February, offering an ideal time to experience the hotel's comfortable setting and amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Amenities
Some guests mentioned that the 3-bedroom apartments lacked a working kitchen and essential facilities like an iron, kettle, and utensils. If you require these amenities, it's advisable to inquire about them before booking.
Verify Shuttle Service
Despite some guests expecting a shuttle service to the Haram, it was not available. If you rely on this service, it's recommended to confirm its availability directly with the hotel before your stay.
Check Wi-Fi Availability
Wi-Fi was reported to be limited to the ground floor near the reception, causing inconvenience for guests staying on higher floors. If reliable Wi-Fi is essential, consider this limitation when selecting a room.
Confirm Breakfast Inclusion
Some guests did not receive breakfast as expected. It's advisable to clarify the breakfast inclusion with the hotel before booking to avoid any misunderstandings.
Inquire About Room Views
The hotel is situated close to several attractions, but some guests were disappointed with the lack of views from their rooms. If a scenic view is important to you, consider inquiring about room views before making a reservation.
Address Parking Concerns
While the hotel offers parking, some guests found it challenging to find a space due to road closures for construction. If you plan to drive, it's recommended to inquire about the parking situation and any potential obstacles.
Plan for Essential Items
Guests reported a lack of basic items such as towels, tea/coffee facilities, and hot water in the rooms. It's advisable to plan accordingly and, if necessary, bring these items or inquire about their availability before your stay.
Language Consideration
The staff at the reception can communicate in English, which was appreciated by some guests. If you have language preferences, it's helpful to know that English-speaking staff are available.
Verify Distance to Attractions
Some guests found the hotel to be farther from the Haram than expected. If proximity to specific attractions is crucial, it's recommended to verify distances and accessibility before booking.
Coordinate with Cooperative Staff
Several guests praised the hotel staff for their helpful and cooperative nature. If you anticipate needing assistance during your stay, you can expect supportive service from the staff.
Check-in/Check-out | Check in anytime after 2:30 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
|---|---|
High season | March |
Average price (weeknight) | $96 |
Average price (weekend night) | $80 |
Value for money | 7.7 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Medina Mohammad Abdulaziz |
Distance to airport | 9.6 mi |