Lakewood Hotels

Cleanliness

Everything was great

The dinosaurs were great. The pool was clean even tho the hot tub was out of service. The breakfast was by far the best and hot. The restaurant was clean. The staff was friendly and polite

The beds were small for a queen size. Hard to sleep with pool people being loud. Room was small. Bathroom was small as well.

Staff was very friendly and helpful. The parts of the hotel that are more recently renovated look nice. The restaurant is also nice. Conveniently located for Red Rocks Amphitheater.

Facilities are badly in need of an update. Bathroom in the bedroom was very outdated and felt dirty. The linen also seemed as though it needed to be replaced. While the linen seemed clean, there were parts that were badly stained which just feels gross. I felt that for the cost of the hotel, and the expectations I have for a Sheraton, I got what I would expect from a lower class motel.

Room was very clean, and very comfortable. Staff was friendly and helpful. Would stay again.

computer room, close to my daughter, room was kept clean and supplied with soaps - etc.

construction noise next door (should make guest aware before arrival), coffee/ tea bar near check-in counter was often out of coffee-cups-etc., some carpets needed cleaning (worst was in front of elevator on 4th floor)

I have stayed at several hotels around Denver some even pricier than this hotel. I paid double he price and had a hot room elsewhere. My room was cool and comfortable :)

They foryer is a little crowded

it is pet friendly for an extre $25 - it is located close to a number of resturants

just about everything! we like Extended Stay hotels and have stayed at several across the country. This one was BY FAR the worst. Our non-smoking room reeked of smoke, there were no kitchen utensils no pots no dishes - some of the usual reasons we like ES hotels. Someone also tried to open our outdoors exposed door in the middle of the night - good thing the dog was right there

They were very accommodating even for one evening when all hotels in downtown Denver were booked with large conventions. There were plenty of close restraunts within walking distance. Close to major freeways.

Some of the neighboring rooms were loud and plently of people used it as there home.

Room size, location, friendly staff

Mattresses need replacing

Pet friendly with no fees. The staff was very friendly and helpful.

The limited breakfast, but it was adequate.

Great staff. Tons of breakfast options. Super comfortable bed. Great price. Super close to Red Rocks if you take Lyft or Uber. Perfect for business. Very quiet, even with back to back shows at Red Rocks while we were there.

Not much nightlife nearby. Couple bars and a liquor store a 20 minute walk down Wadsworth.

On arrival to room I checked the bed for bedbugs. On one of the mattresses there was cluster of what looked like brown bug eggs at the foot of the bed. This cluster looked like it had been sprayed with a liquid. There was also a blood streak a few inches away from that. I spoke with the front desk, they moved us to a much smaller room, with one bed, no suspicious spots on the mattress. The next day I spoke with the front desk "manager" and asked if I would receive a discount for being moved to a smaller room. She said no, she couldn't do that because I booked through an agency. I would have thought she would be happy to accommodate my request, so I wouldn't write a horrible internet review. I guess she did not care.

Because they offer room service, breakfast is an additional charge. It would have been nice to have a small breakfast included in the hotel stay. I did know this prior to booking, but stayed anyway due to location and comfort. It is clean and I felt safe traveling by myself.

Clean hotel and staff was always there to help

Was about to get denied the room because I wasn't 21

• Great location if you want to be close to Denver, but not actually stay in Denver. • Easy access to several major Highways • Close to shopping and several restaurants • Clean and Comfortable room • Large, clean and Comfy beds • Very clean bathrooms • Nice hot breakfast spread every morning • Quiet • Pet and family friendly • Friendly and helpful staff Overall we had an excellent experience and would stay here anytime we are visiting Denver.

There wasn't enough parking. We had to park next door at a different hotel one night that we stayed out late.

The staff was very friendly and helpful. I didn't actively inspect, but the room seemed clean.

There was a drier outside the front entrance waiting for removal for at least two days making the motel appear run down. Likewise the dumpster visible from the backside rooms detracted from the appearance of the motel. Although there are restaurants and strip malls nearby, there isn't much to do. It's more of a place for getting off the highway for the night. Neighboring motels had neater outside appearance.

Floor was not completely vacuumed

Staff were Exceptional n Friendly Loved our Stay

Trying to find the Location which was way on the Other side of town not Closer to Colorado Heights University

They always take such good care of us. Yes we know it's more expensive than other hotels in the area. But they are amazing! The breakfast is always on point. And they take pride in there jobs. Always clean and always smiles.

Nope I never have a problem!

I enjoyed my suite, very comfortable & equipped

No shampoo provided the first night

Staff were very friendly as well as helpful. Made you feel they were glad you were there.

Breakfast needs to be included in price

It was great to have a fitness center. We actually used it both days we were there. Having a Starbucks 24-7 was also a treat! The staff was very friendly, and we were upgraded to a nicer room, so that was a treat, too!

It was a little weird that breakfast wasn't included. I've always had a a free continental breakfast at nice hotels.

The friendliness of the staff.

The housekeeper that said that she would clean our room and never did.

Large room . meet my expectations.

Staff was very professional.

Very small bathroom for $185 a night. Single sink.

The staff was friendly and professional, although some guy who works the restaurant literally chases you down to seat you pointlessly. The location in Golden is close to Red Rocks.

The hotel is really old and run down for the price. The beds weren't comfy, but most of all, the walls are incredibly thin. Each night we had to call security because the room above or next to us was partying... They weren't even being that loud and you could hear every word they were saying thru the wall.

Location

There wasn't any heat for the room and it was cooler weather.

Your mgr Avery was sharp, receptive, and listened. She resolved a problem, and took the necessary actions to make me a return client. Kudos to her!

The hotel needs a good handyman, and needs updating and better maintenance

Clean, nice, bright room with cook area (2-berner stove, 4-cup coffee maker, apartment-size refrigerator, dishwasher, and dishes and silverware for two). Food pantry on 1st floor with reasonably-priced snacks and frozen meals for breakfast, lunch and dinner. Free laundry facilities, wifi, coffee, popcorn, and DVD movies. Good daily rate through online deal-seeking service.

We were stupid: 4 out of 6 dryers in laundry facility were disconnected due to water damage from a leak that was being addressed by a contractor. We didn't realize that 6 washers feeding into 2 available dryers created a bottleneck, which forced us to dry our laundry in our room. In a perfect world, the staff could have hung signs on the washing machines warning of the potential bottleneck for those of us not observant enough to realize the issue, but I'm not going to blame the staff. If we had done our laundry the night before, we wouldn't have been inconvenienced at all.

Good rooms

The room was nice and spacious with a small fridge and microwave which were handy. The front desk staff were really nice and helpful. Especially the lady who had moved there from Florida (don't know her name). She was really nice. I also liked that they had a few frozen dinners for sale for when you just wanted a quick something to eat without going out. The location was great also, just a short drive to nice restaurants and the movie theater. Really a nice place with nice people.

I didn't like being right down the hall from the cafe because I could smell food cooking in the morning and hear people laughing and talking over their breakfast which woke me up.

Staff was very friendly, room was large with kitchenette. Very clean and very quiet. Bed was comfortable! Slept great!

The location, not within walking distance to any restaurants or stores. It would have been nice NOT to have to get back into the car again after driving 7 hours. But it is right off of the highway, easy on/off access.

Clean, modern, great hot breakfast, friendly staff

The hotel is a good value, the staff was friendly and helpful. The location was good . Easily accessible to and from. Breakfast could have been a little better.

I stayed at the TownPlace suites when I came to Denver to take care of some business before we moved into our new house. It was very clean. The staff was willing to go beyond their normal duties to accommodate and were all very friendly. I would stay at a TownPlace suites at any other location in the country based on what I experienced here.

This use to be a nice place to stay. It has gone way down hill.

Tried to put us in a room that smelled like someone had died. Then I asked for a different room only to get a room that the sheets had not been changed. We have been staying here since 2003 we decided we will not stay here again. What a dump. The breakfast was the worst cup of coffee and a pieceof bread.

The price was good.

We didn't like the fact that after one night of staying there and despite the fact that we were leaving the very next morning didn't seem to matter to the owner who made us move to another room so they could rip up the carpet in the room we were in, (which by the way the carpet didn't get ripped out). They put us in a room that had just had the carpet replaced and the smell of the glue was so strong it made me sick to my stomach. I went to the lobby and requested another room. In the process of moving I lost my keys to my car and had to frantically search for them. Luckily I found them. We were told that the owner was the one who insisted we and about 4 other people be moved even though we were all checking out the next day. In my opinion the owner was very inconsiderate and didn't care that he was inconveniencing his guests. We will never stay at this hotel again, nor recommend it to any of our friends. The owner needs to take a course in Guest Relations.

Great location, very friendly staff and really cool themed floors and rooms!

Elevator flooring needed to be replaced.

We stayed through New Year's Eve, and had a great time! Great service from the staff, loved the themed floor, and happy hour at the attached restaurant was great.

I had a great experience, and would go back any time that I have a chance! The room was large and clean, the location ideal, the cleanliness was on point, and the breakfast was delicious, and truly a $$ saver!

Good location for our needs. Good room, good staff Really liked the shuttle to nearby restaurants, places. Saved on driving around and trying to find parking Driver prompt and courteous

You can hear the upstairs room when they walk around. Just poor sound proofing.

Hotel concierge and door men were very pleasant very positive attitudes!

Great location, staff, overt appearance and cleanliness. The staff went above and beyond when they heard my concerns and righted a poor nights sleep. Thank you.

Had a king corner room. Ended up on the 2nd floor. Could hear everything outside due to poor window construction. Shower head was comeing out of the ceiling with plaster on the shower floor. Vanity mirror was cheap had lights out and didn't hold a position and was therefore useless.

Staff very nice

A lot see above. Also overpriced.

Location. quality staff. Good breakfast which was included. Value for the price.

Real only concern was that the room door need to be "lifted" so it would latch. It must have settled some and if you just walked out when leaving, anyone could just open the door.

The staff was very friendly. It is great that dogs are welcome. The bed was super comfy!

Room was modern looking but the bathrooms were run down and old. There were crickets and spiders In Our ground level room. Musty smell.

really appreciate being able to bring dogs! Nice looking hotel, comfortable inside, enjoyed sitting around the pool.

Not much room for breakfast and no computor's available for guests

The hotel was very close to the Denver Pavilion where we were able to walk and take a free shuttle to the Union Station and Snooze restaurant. The staff was very courteous and helpful. We had a great view of the Rockies and we could see the Bronco stadium. Housekeeping was great.

Parking was expensive The air conditioner did not cool down the room like other hotels. The pool was very small and unimpressive.

Clean and accommodating

Rooms were a little noisy from street noise. Valet parking was expensive

Very very disappointed with our stay. They were extremely understaffed in the lobby, there was trash everywhere in the hotel and the room was completely different then the pictures as well as the rest of the hotel. We splurged to stay there and the elevator didn't work, or the air conditioning in most the hotel. Never coming back, not worth the money.

Nice room and place

I tried to Check in at 3, but was told checkin time was 4. At 4 I was told there wasn't an available room clean yet. I was told the same thing at 5, 530, and couldn't even Check in to my room until about 730. If I pay for a room so expensive, I want to get the use out of it. Not have to walk around town waiting to check in for hours

Beautiful hotel with excellent rooms. Very good customer service. I've stayed in Denver many times and this is the first hotel I want to return to.

When I walked up to the counter for check in, the young woman who assisted me was extremely friendly. She answered all my questions and pointed out a few nearby locations I should visit, including some good places to eat. I appreciated this touch and congratulate her, though I cannot remember her name!

I had some difficulty finding the cups as they were tucked away in cabinet under the TV. I did manage to find them before I called customer Service, but it was strange not to have them out in the open.

The hotel smelled nice when you walk in. The staff was courteous and helpful. Great location! Overall it was an alright hotel however we'll probably stay somewhere else the next time we are in Denver.

Our room was quite small for the cost. The shower was dissappointing. The elevators were particularly slow.

Fun restaurants in the hotel. Good location

Wished the pool area also had a whirlpool spa.

From the moment we walked into the lobby, we knew we had picked the right place. Everything about the hotel is intended to insure the comfort and experience for their guests. From the old key and hassle room key to the Victorian period furnishings to the Cruise Room bar, you feel like you are part of another time. The staff was fantastic, the service was 5 star and the custom cocktails and history lesons in the Cruise Room were fantastic. Best location in Downtown. Perfect for first time Denver visitors or anyone looking for the perfect weekend getaway.

The bed was too high and too firm for my taste and the only chair in the room was not comfortable. It is a hard balance to use period furnishings and keep them comfortable to today's standards I'm sure.

Best hotel experience ever. Incredible staff and service, incredible accommodations in a historic building and a perfect location. It was beautiful.

The location was great and the hotel had everything I needed-fridge, microwave, iron and ironing board, free breakfast, comfy bed, wi-fi. There was good food places nearby, the room was quiet. Staff were efficient and attentive and the price was good.

No real complains.

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