Lakewood Hotels

Staff was very friendly and helpful. The parts of the hotel that are more recently renovated look nice. The restaurant is also nice. Conveniently located for Red Rocks Amphitheater. Facilities are badly in need of an update. Bathroom in the bedroom was very outdated and felt dirty. The linen also seemed as though it needed to be replaced. While the linen seemed clean, there were parts that were badly stained which just feels gross. I felt that for the cost of the hotel, and the expectations I have for a Sheraton, I got what I would expect from a lower class motel.

Great location. If this motel was renovated it would be much better. Non-smoking room had strong odor of smoke. Cleaning crew was outside partying all night.

computer room, close to my daughter, room was kept clean and supplied with soaps - etc. construction noise next door (should make guest aware before arrival), coffee/ tea bar near check-in counter was often out of coffee-cups-etc., some carpets needed cleaning (worst was in front of elevator on 4th floor)

Really nice looking facility. Very clean and well designed. First hotel I have ever stayed in without a fridge or microwave - that is an upcharge. Even though our reservation was for 2 queens, we got 2 uncomfortable full sized beds.

On arrival to room I checked the bed for bedbugs. On one of the mattresses there was cluster of what looked like brown bug eggs at the foot of the bed. This cluster looked like it had been sprayed with a liquid. There was also a blood streak a few inches away from that. I spoke with the front desk, they moved us to a much smaller room, with one bed, no suspicious spots on the mattress. The next day I spoke with the front desk "manager" and asked if I would receive a discount for being moved to a smaller room. She said no, she couldn't do that because I booked through an agency. I would have thought she would be happy to accommodate my request, so I wouldn't write a horrible internet review. I guess she did not care.

The beds were very small, single size (maybe). When I reviewed the hotel description and called them they said the two room bedrooms had beds that were queen size. The beds were not the advertised size, they could only sleep 1 adult.

Luckily, I got a handicapped room which meant the bathroom was huge (the size of the room) and looked brand new BUT. that's where the pros end. The room reeked of cigarettes and gave me a cough the next day, everyone is incredibly loud and have no respect for people sleeping, there was a loud squeaky bed above me that wouldn't let me sleep, and this is the 2nd room we moved to. The first one: the ac didn't work and the door lock was broke. Oh and someone relieved themselves in the toilet and didn't flush. I would spend an extra $25 and stay somewhere much better

We arrived at 330 to check in. The front desk staff was extremely rude. We were told, after waiting in line for 20 minutes, that our room would be another hour. We had 2 dogs with us that had been in the car since 6am. We were there for a hospital appt. So, an hour came and went and we got no call that our room was ready. Finally, around 5, we stopped back at the front desk and were given a key. The room was dirty, small and smelled like smoke, There were drug deals going on on the corner. This was a horrible experience.

I like how big the bathroom was. It was a modern bathroom There was evidence of someone smoking inside the room

nothing PROSTITUTES. witnessed pimp pick one up in short time i was getting luggage. Took wrong turn initially and there was a cop posted behind the walmart next to the motel, ARMED WITH SHOTGUN. quickly turned around and got to our hotel only to witness a pimp picking up a prostitute (she was yelling to men from a motel room she came out of telling them next time she wanted a skirt?) quickly went inside, only to then witness a cop badger my boyfriend who was grabbing his socks from the car. He made it inside safe when 30 minutes later a person right under our room had gotten arrested, for what I could only assume from peeking out my window and watching the interaction as tweaking out on something. Got out alive and very thankful for the low crime rate of small town Des Moines. True story, will verify if needed.

I didn't spend 50 on a hotel expecting much, and didn't get much so all is well!

front desk person was kind and offered us another room There was a suspicious couple who was obviously not staying there lurking at the door waiting for us to enter so they could get in the building. The bedsheets were on inside out, there was a stain on the blanket. This was touted as a non smoking hotel and there was obviously smoking on the floor where our room was. We checked out within 20 minutes of checkin.

This use to be a nice place to stay. It has gone way down hill. Tried to put us in a room that smelled like someone had died. Then I asked for a different room only to get a room that the sheets had not been changed. We have been staying here since 2003 we decided we will not stay here again. What a dump. The breakfast was the worst cup of coffee and a pieceof bread.

My mother came in from NM, I came in from NE . She arrived 2 hours before me,when asking the hotel if she could check in instead of me, they were rude and told her nope,not possible. So I called 1800-hotel. They changed everything for me after I explained. With No rudeness or fuss. She went back to check in and the man, was even more rude. Walked to the other side of the counter and didn't ask her to come down. Then requested her Id and cc. So she slid them down the counter to him...Then he said ."how dare you throw your cards at me!!!!" In an distressing voice... She then explained,she slid them to him and he didn't say a word. Then after gathering and inputting everything he left her cards on that end of the counter and didn't hand them to her.... Handed her the room keys and that was it. No thank you for choosing us..No apologies for his crappy behavior. We never got the crib we requested either, the bathroom had black short hair all over the door and discussing black tape holding the towel rack up! We never use this location again.

Smelled funny