Al Madinah Harmony Hotel, Medina Hotels from $81

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Overall Rating

Based on 5,176 reviews

Breakfast

7.2 "Good breakfast."
Value for money

6.9 "Average value."
Location

6.9 "Location is acceptable."
Service

4.9 "Service is below average."
Room

3.4 "Rooms are not good."
Cleanliness

3.3 "Not very clean."
WiFi

2.0 "Disappointing internet connection."
Vibe

1.5 "Horrible vibe."

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Overall Rating

Based on 1,242 reviews

Location

7.2 "Good location."

9.1 "91% liked the proximity to sightseeing."
Breakfast

7.0 "Good breakfast."
Value for money

7.0 "High value."
Service

5.8 "Service is ok."

5.0 "50% said the reception staff was ok."

6.6 "Only 66% found the staff to be friendly enough."

5.7 "Only 57% thought the service was professional."
Comfort

3.9 "Not very comfortable."

2.9 "71% didn't like the uncomfortable beds."

4.7 "53% said rooms were small."

2.5 "Air conditioning was criticized by 75%."
Cleanliness

3.3 "Not very clean."

2.7 "73% said rooms were dirty."
Room

2.8 "Awful rooms."

2.9 "71% didn't like the uncomfortable beds."

4.7 "53% said rooms were small."

2.7 "73% said rooms were dirty."

1.7 "83% complained about the bathroom."

0.4 "For 96%, the rooms looked old."

0.7 "93% found problems with the furniture."

2.5 "Air conditioning was criticized by 75%."

0.5 "95% thought they were poorly maintained."
WiFi

2.2 "Disappointing internet connection."

1.9 "81% said the wifi quality was bad."
Vibe

1.3 "Horrible vibe."

0.6 "94% criticized the unstylish hotel."

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Overall Rating

Based on 3,364 reviews

Breakfast

7.5 "Good breakfast."

7.6 "76% were happy with the price of the breakfast."
Value for money

6.9 "Average value."
Location

6.6 "Location is acceptable."
Service

5.2 "Service is ok."

6.0 "Only 60% found the staff to be friendly enough."

5.0 "50% said the reception staff was ok."

5.9 "Only 59% thought the service was professional."
Room

3.8 "Rooms are not good."

3.3 "67% said rooms were dirty."

4.8 "52% said rooms were small."

3.0 "70% didn't like the uncomfortable beds."

2.6 "74% complained about the bathroom."

0.3 "For 97%, the rooms looked old."

0.8 "92% found problems with the furniture."

0.6 "94% thought they were poorly maintained."

4.5 "55% said the bathroom was dirty."

0.7 "93% were disappointed with the minibar."

0.0 "100% thought the tv was sub-standard."
Cleanliness

3.5 "Not very clean."

3.3 "67% said rooms were dirty."

3.8 "62% thought it was rather dirty."

4.5 "55% said the bathroom was dirty."
WiFi

1.7 "Disappointing internet connection."

1.3 "87% said the wifi quality was bad."

4.5 "55% thought it was overpriced."
Vibe

1.5 "Horrible vibe."

0.4 "96% criticized the unstylish hotel."

2.2 "Unfriendly atmosphere, according to 78%."

4.5 "For 55%, the lobby entrance was sub-standard."

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Overall Rating

Based on 569 reviews

Breakfast

7.3 "Good breakfast."
Value for money

7.1 "High value."
Location

7.0 "Good location."

9.1 "91% liked the proximity to sightseeing."
Service

4.5 "Service is below average."

4.6 "54% indicated the reception staff was not good."

3.7 "Bad housekeeping, according to 63%."
Cleanliness

3.0 "Generally quite dirty."

2.7 "73% said rooms were dirty."

3.4 "66% said the bathroom was dirty."
Room

3.0 "Awful rooms."

2.7 "73% said rooms were dirty."

1.9 "81% complained about the bathroom."

2.5 "75% didn't like the uncomfortable beds."

2.4 "Air conditioning was criticized by 76%."

3.4 "66% said the bathroom was dirty."
WiFi

1.8 "Disappointing internet connection."

1.5 "85% said the wifi quality was bad."
Vibe

1.4 "Horrible vibe."

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"Wonderful sightseeing"

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Recent Reviews

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3.0

review from

Check in time was 1400, we arrived at 1500, but the rooms were not ready, and when we got the rooms at 1600, they looked filthy and smelled very bad. When we cmplained to the management, they gave us tow other rooms, but again they were unclean and smelled very very bad, the carpet seemed never been cleaned for ages. For two days, no cleaning services, and we could see uncollected garbage arrond the doors of the guests rooms and along the corridors and halls. We are totally unsatisfied, totally unhappy.

Reviewed Nov 2010 by Anonymous
4.0

review from

Rooms are ok. Well furnished. spacious. Veryt badly managed hotel. We waited nearly one hour to have the room. No housekeeping during 4 days. No parking was given. Food is not good.

Reviewed Nov 2010 by Anonymous
4.3

review from

The hotel is quite close to Al Haram, it's only about 7 minutes walk. upon checking in we were promised a better room with one double bed but it never materialsed. The air in the room was stale when we checked in. Although there was a kettle in the room, there were no cups and when we asked for two we were told to pay $1.33 per cup. Left over food and rubbish bags left by guests outside their rooms were not removed regularly and were removed next day. Hotel corridors were not clean and house keeping were not available at night, their line was either busy or they did not answer when we got through. Internet wi fi was only available in lobby. Breakfast was simply terrible!

Reviewed Nov 2010 by Anonymous
4.0

review from

In order to be fair, I would say that from my own observation nothing is positive to be mentioned here about this hotel, but only the breakfast. Other things are far below the expected standards. This is not in fact, a 5 star hotel. The ranking is entirely misleading. Someone can easily witness that rubbish is almost in every corner of the hotel. As I have understood from the reception, recently only 7 people in the housekeeping serve this hotel compared to 40 in the past. One of the guests told me that the standard of this hotel in the past was excellent, but no idea why now it is far below expectations. In general, I do not recommend this hotel for the reasons stated above.

Reviewed Nov 2010 by Anonymous
4.0

review from

Location, Food very good, Clean Bathrooms Weak water, no king size beds, Rooms not Vacuumed, Car parking not guaranteed.

Reviewed Nov 2010 by Anonymous

3.0

review from

Check in time was 1400, we arrived at 1500, but the rooms were not ready, and when we got the rooms at 1600, they looked filthy and smelled very bad. When we cmplained to the management, they gave us tow other rooms, but again they were unclean and smelled very very bad, the carpet seemed never been cleaned for ages. For two days, no cleaning services, and we could see uncollected garbage arrond the doors of the guests rooms and along the corridors and halls. We are totally unsatisfied, totally unhappy.

Reviewed Nov 2010 by Anonymous
4.0

review from

Rooms are ok. Well furnished. spacious. Veryt badly managed hotel. We waited nearly one hour to have the room. No housekeeping during 4 days. No parking was given. Food is not good.

Reviewed Nov 2010 by Anonymous
4.3

review from

The hotel is quite close to Al Haram, it's only about 7 minutes walk. upon checking in we were promised a better room with one double bed but it never materialsed. The air in the room was stale when we checked in. Although there was a kettle in the room, there were no cups and when we asked for two we were told to pay $1.33 per cup. Left over food and rubbish bags left by guests outside their rooms were not removed regularly and were removed next day. Hotel corridors were not clean and house keeping were not available at night, their line was either busy or they did not answer when we got through. Internet wi fi was only available in lobby. Breakfast was simply terrible!

Reviewed Nov 2010 by Anonymous
4.0

review from

In order to be fair, I would say that from my own observation nothing is positive to be mentioned here about this hotel, but only the breakfast. Other things are far below the expected standards. This is not in fact, a 5 star hotel. The ranking is entirely misleading. Someone can easily witness that rubbish is almost in every corner of the hotel. As I have understood from the reception, recently only 7 people in the housekeeping serve this hotel compared to 40 in the past. One of the guests told me that the standard of this hotel in the past was excellent, but no idea why now it is far below expectations. In general, I do not recommend this hotel for the reasons stated above.

Reviewed Nov 2010 by Anonymous
4.0

review from

Location, Food very good, Clean Bathrooms Weak water, no king size beds, Rooms not Vacuumed, Car parking not guaranteed.

Reviewed Nov 2010 by Anonymous

Al Madinah Harmony Hotel

$81+

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