Saja Al Madinah

The hotel is only a 5-minute walk from the Prophet's Mosque, making it very convenient for guests.

The hotel offers standout amenities such as daily housekeeping, contactless check-in/check-out, and a variety of safety measures including face masks for guests, physical distancing rules, and enhanced cleaning protocols.

While some guests have mentioned that the breakfast could be improved, the hotel offers good food for breakfast and has a restaurant with a variety of dining options.

The hotel staff is known for being friendly, accommodating, and supportive, ensuring a pleasant and comfortable stay for all guests.

The hotel offers storage facilities and an ATM on-site, making it convenient for guests, although specific parking availability is not mentioned.

Some guests were pleasantly surprised to receive room upgrades, so it might be worth inquiring about this option during check-in.

Several guests found the breakfast options to be limited and not up to their expectations, so it might be better to explore nearby restaurants for breakfast.

While the hotel offers complimentary Wi-Fi, some guests experienced occasional issues with the connection, so it's advisable to have alternative internet access if needed.

The hotel is located just a short walk away from the Haram, making it convenient for guests to access the mosque and nearby attractions.

Some guests were able to check in earlier than the standard check-in time, so it's worth asking the hotel about the possibility of early check-in if needed.

During peak times, there were reports of elevator congestion, so guests should factor in potential delays when planning to use the elevators.

Guests can find a variety of restaurants and shops in close proximity to the hotel, providing alternative dining choices beyond the hotel's restaurant.

A few guests mentioned that the hotel's toiletries and towels were not up to their standards, so bringing personal toiletries might be beneficial.

Some guests appreciated the in-room amenities such as ironing facilities and tea/coffee provisions, so it's worth confirming the availability of these amenities when booking.

Despite some shortcomings, many guests found the hotel to offer good value for the price, so it's a consideration for budget-conscious travelers.