Pros (+) Location is very good. Just steps away from Haram.
Cons (-) Hotel is not clean enough. Rooms Lobby's smell bad, But room was okay. And you have to have some Cash on hand to pay the in room services.
5 stars
Sofitel Shahd Al Madinah
Opp Masjid Al Nabawy, PO Box 25517, Central District, Medina 21452, Saudi Arabia
Medina, Saudi Arabia
See location+966 148 299 999Photos of Sofitel Shahd Al Madinah
Overview
Situated in Medina, this 4-star property is elegant and contemporary. Guests can also enjoy free internet access throughout the property.
There are a variety of facilities on offer to those staying at Shaza Al Madina, such as valet parking, an executive floor and 24-hour room service. Helpful and professional staff are available 24 hours a day. Luggage storage, a concierge and a currency exchange are also on offer at the hotel.
Shaza Al Madina provides 469 rooms, all of which are equipped with a refrigerator, a flat-screen TV and cable/satellite channels. The bathrooms feature a shower and have a hair dryer.
During their stay at Shaza Al Madina, guests can dine at Arabesque, which offers fusion and international specialties. Each evening, guests are welcome to enjoy a drink in the comfortable lounge bar.
Tourist attractions near Shaza Al Madina include Al-Masjid Al-Nabawi and Al-Baqi'. Masjid Al-Qiblatain, Quba Mosque and Mount Uhud are an easy car trip away.
Latest deals for Sofitel Shahd Al Madinah
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sofitel Shahd Al Madinah
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Adapted bath
- Allergy-free room
- Lowered sink
- Toilet with grab rails
Bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Family rooms
- Seating area
- Slippers
- Landmark view
- Telephone
- Carpeted
- Tile/marble floor
- City view
- Storage available
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Family friendly
- Kids meals
Reviews of Sofitel Shahd Al Madinah
8.4
Very good
3366 verified ratings
Wonderful
1719
Very good
635
Good
377
Okay
174
Fair
191
Mediocre
107
Poor
163
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location near the Haram and praised the friendly and helpful staff. However, many reviews highlighted issues with cleanliness, particularly in the rooms and bathrooms, which detracted from the overall experience. The service was generally well-received, but some guests faced challenges with the elevators and restaurant during busy times.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.4 out of 10
1 review
8.9 out of 10
1 review
5.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is an excellent choice to visit during the high season in March, offering a superb location near the Prophet's Mosque and various tourist attractions.
How is the quality of the beds at the hotel?
Guests have praised the hotel for its comfortable beds, ensuring a restful stay close to the Al-Masjid Al-Nabawi.
Is parking available at the hotel?
The hotel offers valet parking, ensuring convenient parking for guests, especially during busy periods such as Salah times.
What can guests expect from the hotel's food quality?
Guests can expect a great variety of options at the breakfast buffet and delicious food at the hotel's restaurant, Arabesque, making for a delightful dining experience.
How is the cleanliness and customer service at the hotel?
The hotel has received positive feedback for its cleanliness, friendly staff, and helpful customer service, ensuring a pleasant and comfortable stay for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Several guests recommend choosing a room on a higher floor to enjoy better views and a quieter atmosphere away from the street noise.
Consider Bringing Your Own Toiletries
Some guests mentioned that the hotel's toiletries were not consistently restocked, so it might be helpful to bring your own to ensure you have everything you need.
Explore Nearby Dining Options
Guests appreciated the hotel's proximity to various restaurants and supermarkets, such as the TIBA and Ben Dawood centers, providing convenient dining options within walking distance.
Be Mindful of Room Selection
Some guests noted that certain rooms may have outdated furniture and uncomfortable beds, so it's advisable to carefully consider room options before booking.
Take Advantage of the Breakfast Buffet
Many guests praised the variety and quality of the breakfast buffet, highlighting it as a noteworthy experience during their stay.
Check for Room Upgrades
A few guests mentioned receiving room upgrades as a pleasant surprise, so it may be worth inquiring about the possibility of an upgrade during the check-in process.
Consider the 9th Floor for Housekeeping Service
Guests recommended staying on the 9th floor for attentive housekeeping service, particularly mentioning the care provided by a specific staff member named Omar Saeed.
Plan for Potential Elevator Wait Times
Some guests experienced wait times for the elevators, especially during busy periods like Salah times, so it's helpful to plan for potential delays.
Bring Earplugs for Street Noise
Due to the hotel's location near a busy street, some guests suggested bringing earplugs to minimize the impact of street noise, especially for rooms facing the street.
Be Prepared for Potential Maintenance Issues
A few guests encountered maintenance issues such as non-functional bathroom amenities, so it's advisable to be prepared for potential inconveniences and promptly report any issues to the staff.
Location
Opp Masjid Al Nabawy, PO Box 25517, Central District, Medina 21452
What's nearby
- Green Dome0.3 mi
- Prophet's Mosque0.3 mi
- Jannat al-Baqi‘0.5 mi
- Al-Madinah Museum1 mi
- Al-Noor Mall1.9 mi
- Masjid al-Qiblatayn2.2 mi
- Quba Mosque2.3 mi
- Islamic University of Madinah3.2 mi
- King Salman International Convention Center3.4 mi
- Mount Uhud3.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 10007643
Essential information about Sofitel Shahd Al Madinah
Low season | September |
|---|---|
High season | March |
Average price (weeknight) | $345 |
Average price (weekend night) | $288 |
When to book a room at Sofitel Shahd Al Madinah
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sofitel Shahd Al Madinah
FAQs when booking at Sofitel Shahd Al Madinah
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See most recommended stays in MedinaGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Medina Mohammad Abdulaziz |
Distance to airport | 8.6 mi |
Everything you need to know for your stay in Medina
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