dirty, noise close to the road
4 stars
Mercure Melbourne Albert Park
Photos of Mercure Melbourne Albert Park
Overview
Located within walking distance of Prahran Railway Station, Mercure Melbourne Albert Park provides guests with a convenient base when visiting Melbourne. It also features a Jacuzzi, an indoor pool and a sauna.
A wide range of premium services are available for guests of Mercure Melbourne Albert Park, like valet parking, 24-hour room service and an express check-in and check-out feature. Guests are able to unwind with a book in the library.
The hotel offers contemporary rooms equipped with a dishwasher, a refrigerator and a mini bar, plus all the necessities to ensure a comfortable stay. They offer internet access, movies-on-demand and a seating area.
The hotel's on-site restaurant, Windows, is a popular place to enjoy a meal. After a long day of discovering the local area, guests can relax with drinks at the hotel's in-house bars, Atrium and Espresso.
Mercure Melbourne Albert Park is close to the area's well-known tourist attractions, including Fawkner Park and St Kilda Cricket Ground, which are a short walk away. Federation Square, Chapel Street and Crown Casino and Entertainment Complex are only a brief car ride away.
Latest deals for Mercure Melbourne Albert Park
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Mercure Melbourne Albert Park
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Dining
- Wine glasses
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Private entrance
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Plunge pool
- Pool towels
- Sauna
General
- Interconnected room(s) available
- Lake view
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
- EV charging station
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
- Smartphone dock
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Things to do
- Gift shop
- Bicycle rental
- Casino
- Golf
- Beauty salon
- Mini-golf
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Mercure Melbourne Albert Park
7.4
Good
2175 verified ratings
Wonderful
746
Very good
394
Good
404
Okay
226
Fair
191
Mediocre
79
Poor
135
Summary of reviews
Guests say
Guests generally enjoyed the hotel's location and found it convenient for exploring nearby attractions. However, many expressed dissatisfaction with the service, citing rude staff and issues with amenities like elevators and cleanliness in the rooms and common areas. Overall, while the location was a highlight, the service and maintenance aspects left much to be desired.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.4 out of 10
1882 reviews
8.3 out of 10
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All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers an indoor pool, sauna, and Jacuzzi, as well as a library and on-site restaurant and bars. Additionally, guests can enjoy valet parking, 24-hour room service, and express check-in and check-out.
How is the quality of the beds at the hotel?
While some guests found the beds uncomfortable, others praised the large and comfortable beds with good pillows. The hotel also offers cribs and sofa beds for added comfort.
Is parking available at the hotel?
Yes, the hotel provides parking, private parking, and valet parking. However, some guests mentioned that parking can be expensive.
What can guests expect from the hotel's food quality?
Guests can enjoy a great breakfast with a variety of options, and the on-site restaurant and bars offer delicious meals and drinks. However, some guests found the buffet breakfast expensive for what it offered.
How is the cleanliness and customer service at the hotel?
The hotel provides clean rooms, friendly and helpful staff, and a pleasant play area for kids. However, some guests mentioned issues with room cleanliness, overcharging, and difficulty in getting assistance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to a Lake View Room
Guests who stayed in lake view rooms were impressed with the beautiful views. If available, consider upgrading for a more scenic experience.
Check Room Location
Some guests reported noise disturbances, particularly from nearby facilities. It may be beneficial to request a room away from potential sources of noise, such as the laundry or toilets.
Explore Nearby Attractions
The hotel is conveniently located near popular attractions like the Shrine of Remembrance, Royal Botanic Gardens, and the Melbourne Cricket Ground. Take advantage of the proximity to these sites for a well-rounded visit.
Be Mindful of Room Cleanliness
While some guests found their rooms clean and comfortable, others reported cleanliness issues. It may be advisable to communicate any concerns promptly to the staff for resolution.
Consider Parking Alternatives
Guests found the on-site parking to be convenient but expensive. Exploring nearby parking options or utilizing public transportation could be a cost-effective alternative.
Take Advantage of Hotel Facilities
The hotel offers a range of facilities including an indoor pool, sauna, and fitness center. Guests can make the most of these amenities for a relaxing and enjoyable stay.
Be Aware of Additional Charges
Several guests mentioned issues with overcharging and delays in refunding deposits. It is advisable to keep track of any additional charges and promptly address any discrepancies with the hotel staff.
Check for Special Deals
Some guests recommended looking for special deals and discounts to enhance the value of the stay, especially considering the pricing of certain room types.
Communicate Preferences in Advance
If specific room features or arrangements are important, it may be beneficial to communicate these preferences to the hotel in advance to ensure a more tailored experience.
Location
65 Queens Road, Melbourne, VIC 3004
What's nearby
- Albert Park0.4 mi
- Australian Formula One Grand Prix0.6 mi
- St. Kilda Beach0.8 mi
- Chapel Street0.8 mi
- Luna Park1.3 mi
- Royal Botanic Gardens1.4 mi
- AAMI Park1.7 mi
- Arts Centre Melbourne2 mi
- Melbourne Cricket Ground2.1 mi
- Crown Entertainment Complex2.1 mi
- Melbourne Convention and Exhibition Centre2.1 mi
- Federation Square2.2 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Melbourne Albert Park
Low season | June |
|---|---|
High season | February |
Average price (weeknight) | $105 |
Average price (weekend night) | $118 |
When to book a room at Mercure Melbourne Albert Park
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mercure Melbourne Albert Park
FAQs when booking at Mercure Melbourne Albert Park
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Value for money | 7.7 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Melbourne Essendon |
Distance to airport | 9.4 mi |
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