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Location of the Hotel Yes, Kids were not allowed in the indoor pool after 12 and because of that we will never go again to this hotel especially if it's winter. Kids will get bored in their room and most of them they love swimming. So it's not a suitable hotel for us with 3 kids. It's a pity. Besides the room was much smaller than the one we had last time we visited. We were 4 people in a small room.
We enjoyed the pool and beach facilities plus the evening entertainment were excellent. The bar staff were efficint and friendly and World Cup coverage again excellent. We ate at Flavours on the first evening and very dissapointed, the food was nowhere near the standard we expected, meat was dried up, consequently we did not eat at the hotel again. The poolside bar service not good, friendly kids but they were not looking for opportunities to serve. Reception on check out, the girl (a trainee) was fairly efficient but no eye contact.
Everything one can possibly imagine, staff, room, cleanliness, resort, pool area. Fabulous treat. We were billed for mini bar when we did not take. apparently they were missing to start with, but because we did not open the fridge we were not aware of this. But it wasnt a problem because they were just deducted from our bill.
the view lack of flexibility by staff, not enough common facilities (such as gym - too small)
The Serene Room with Bedroom and a separate living room and the spectacular sea views. Fantastic lagoon pool. Dreadful car park. Not enough car parking space for a large hotel as this one.
Good location! Cleaning of rooms was not perfect, obtaining beach towles was difficult, weak coffee and watery fruit juices at breakfast
Beautifully finished room - amazing views - superb breakfast - great hospitality
First three days in one b/room apart.was very good & without fault. The second part of our stay was in studio apart.Not quite as good.Found a few niggles when we transfered.Main fault being access to the wardrobe facilities & not enough space for two persons clothing.Shower tended to flood the floor.On several occasions items were omitted when the cleaning staff had been.These were soon replaced on request.The airconditioning came on by itself on several occasions through the night,waking us up.
Perfect! The hotel is situated in the more quiet, remote spot of Malta. Nice sandy beach, good food, friendly people.... The average age is a bit higher then normal...
one can totally relax and instantly feel on holiday. Breakfast and Spa are excellent. We got married at the hotel and the reception was fantastic - service was excellent throughout and food was superb. Please note that the room I booked was for one of the guests and I stayed in a suite for a longer period. Kids room is smally and floor looks shabby. The carpets in our suite were not cleaned once during our stay and this was quite disappointing considering it's a five star hotel. Our bathroom was cleaned while we were in and this seems quite unprofessional to me. I think there is room for improvement where housekeeping is concerned. Also staff entered our room twice (5 mins apart) when we were in.
Gtreat stay in Malta Hotel great for the beach Room noisey from Traffic noise
I thought Hotel Riu Seabank in Malta was in a great location; having the beach right out in front of the hotel was perfect. The pool area was lovely, and it was very easy to get food and drinks at the pool bar. All the staff were very friendly, especially the Animation Team who do a really good job with arranging activities throughout the day. The breakfast was incredible; so much variety of food and all very fresh. The breakfast was much better than I could have every expected. The hotel rooms are quite basic but nice and clean. In summary, a very good value for money hotel which I would give 10 out of 10 and would definitely go back to.
All the staff were very helpful and friendly, expect the reception staff; they were OK. Breakfast took a long time, the system needs improving.
The location is very good if you book a seaview room you will enjoy it better. Also the spa is nice and staff is very qualified. The massage is recommended. It is a hotel for mass tourism. Too many people in the hotel. Crowded swimming pool and restaurants. Swimming pool is too small for the capacity of the hotel. The hotel facilities (mainly the rooms) are old and not well mantained. Small tv in the room. Central air conditioning that could not be controlled from the room. The hotel charge 5% tax for withdrawing money. Taxi services expensive. Quality of food for breakfast is low. It is not definitely a four-star hotel and it is overpriced for what it offers.
I liked everything.
Nice Location. Friendly staff and good breakfast facilities. The swimming pool was too small and crowded for the number of people staying in the hotel.
Close to the beach. Many busconnections. Beautiful sea view. The aircondition did not cool the room enough. The double bed was too soft.
the room and the pool the food and the chaos in the restaurant
Excellent food. Friendly staff. Great Pool facility. Close to the beach Mattress cover on the beds. Noisy airconditioner. Lack of tea & coffe facilities included in the room.
i liked the swimming pool and the good food
The shower did not have much power.The room was dark with a small room - but it was economy. The lifts were very slow to arrive. Tea and coffe could be arranged better at breakfast for a faster moving queue.
Location-on the seaside and naer to the bus station. By the reservation there was no information that the economy room is without balcony and a connected room-very noisy!!! Even after our complaint by the manager on duty nothing was done:( Safe should be included in room price (4* hotel?!).
fantastic hotel. rooms cleaned every day. we were given a sea view room with balcony which was amazing. all rooms mare big and spacious.all staff were extremely helpful especially when i fell over and they arranged me a wheelchair to be delivered from a local hire company. turns out i have broken my leg in 2 places swo very grateful for this. lovely pool area. beautiful hotel. would visit again. only thing is as i was in a wheelchair we had to use the lifts that were a bit tempramental and took forever to come to 3rd floor. also sometimes the didnt align properley so it was hard to get out of them in the chair but overall a very small problem.
It's on the main road and across the street from the water's edge. The furniture in the room was better than we expected (after reading some comments by other users) The hotel's name cannot be seen from the road which makes it a bit hard to find. We drove by it a couple of times and had to call the hotel to see where they are exactly.Mattresses in the room we got need to be replaced since they are saggy & uncomfortable. Pillows are old and lumpy and bedspreads need replacing. Pity these things are not looked after as the room itself and furniture were fine. However, we did not complain to the hotel about them since we only stayed one night.
Excellant staff, nice pool area Hotel room furnitury, pool bar
The view from the balcony was exceptional, pool area was nice and proximity to restaurants was also good. Lots of things. It could in no way be classed as a four star hotel.
The patio and swimming pool area were quite decent, with a nice view and the kids area well separated from the relaxing and quiet "adult part". Very nice animation crew, organising fun activities and just chatting. I really didn't like the fact that the reception staff wasn't very considerate of my age (27) and recommended me a full day tour that was clearly organised for pensioners over 60 (apologies for my ageism, but it works both ways, my Mum wouldn't enjoy a full day tour with a bunch of 20 year old screaming and boozing kids!) ! I think the fact that the reception staff if forbidden to advise the hotel guest about other activities that we can participate in the area (like snorkelling, sailing) only because they are organised by the companies that are not in co-operation with the hotel is quite sad. I would enjoy my stay more if the staff would be a bit more open minded about this.
Location Gym and pool facilities were not part of room rate and seperate to hotel
friendly and attentive staff the room was good value , but the light fitting was loose .
Good evening entertainment. Bathrooms need upgrading (significant mould and poor quality plastic bathroom suite)
clean, a bit good looking too, wide spaces and good swimming pool. It's very close to the bus terminal it's a bit far away from the night life
I could find no fault in the hotel. The breakfast was particularly lovely I have nothing to complain about
In this hotel one finds relaxing time ,privacy, good service , breakfast very good and the prices in the caffeteria were very good .
- View to the Mediterranean Sea. - Breakfast. - Proximity to points of interest (if you have a car). - Good room.
clean breakfast buffet, rain water leaking from ceiling in restaurant and corridors, bathroom facilities, gym well equipped but in poor state of maintenance, general state of decoration
Location and friendly helpfull staff
Good location and good access to public transport. Friendly personel.
Room and facilities excellent, the staff was very friendly and hepfull, easy reach to bus and promenade.
location pool area rather simple, run-down
jacuzzi, heated indoor pool, delicious breakfast, friendly staff, good location
Good value for the money No
Excellent service and very friendly staff. Good location for Buggiba/Qawra with bus services for all over the island.
Quiet atmosphere in Rooms None
central location large room very dark ,needs refurbish, air-con in dining room not good enough
Reception phone was answered promptly and Alex hotel Manager was courteous and made personal enquiry. Reception counter staff took long time to answer your queries at the counter. Internet access was doggy and Food was mediocre. Not 4 star , 3 star status at the most.
Really don't understand the negative reviews. Great hotel, may not be a 4 star, however the rooms were clean, clean sheets and towels every day and breakfast was good as well. Some reviews state that breakfast is the same every day. This might be true, however there is so much to choose from that you could eat something else every day; i.e. 4 different ways in which eggs are prepared, salads, fruits, cereals, bread, toast and so on! I'd definately recommend this hotel!
We found a little pub on the corner which provided a great meal and drinks and a fantastic price. This hotel was just ok. The air conditioning did not work throughout and we found that the breakfast was not as expected (warm milk etc)
Very nice and helpfull hotelstaff. Good breakfastbuffet. Good location in Qawra/Bugibba. Value for the money it cost. It would have been nice if the aircondition had been a little more effective.
I really enjoyed the room. It was spacious, modern and clean. Definetely, the restaurant should be improved. The food was unacceptable.
The quality and choice of food was very good and the staff were friendly and accommodating for a couple with young children The room reserved for us had no shower curtain, a bad smell of foul waste and wasnt clean. But the Manager, Alex resolved our disappointment by upgrading us to an apartment and complimentary bottle of wine - This was a good gesture and resolved the issues beyond our expectation. Mr & Mrs Harding-Dempster
We found the staff to be very helpful and friendly. The whole atmosphere was very relaxing even when the hotel was busy a conference
Locations was good. Close to bus station. The breakfast buffet was pretty good. They gave us a horrible room with a useless shower. I complained, then they upgraded us two twin beds. It was like night and day. They never replenished any of the consumables. I would recommend a better hotel. This is more like a three star hotel.
Great room. Great view. The beds were uncomfortable. Very hard. Requested queen bed but got twin beds pushed together. Staff seem to be teenagers working during summer holiday and weren't helpful with simple requests like 'where can I get a beach towel?' Although you wouldn't need to ask if the information in the guest directory was correct.
Bathrooms by pool in poor condition
only stayed one night but the staff were very friendly and courteous, place was well maintained
Great hotel, fantastic position, large & clean rooms, nice staff
Was comfortable, nice sea view, good pools, decent food and quiet atmosphere Incompetent staff..we were given the wrong keys at first. When we came all the way down for new keys, were given an average 2-star room. When we complained again, we were given a better room but still slightly inferior to other rooms of the same standard. Not just that our room was located at the far end of the corridor, and quite far from the lifts so was always time consuming going in and out of the hotel.
swimmingpool / beach accomodation old fashion furnuture in hotelroom massive breakfast with hunderd of people running for food with awfull coffee
Leaving(!) and the spa I was booked to stay for only 4 nights and tried 3 rooms in my time there. The first night they stuck me in the time share apartments .... dirty, smelly, mouldy, other people's laundry blocking the door to (167)my room, I could go on. Next they moved me to a room which wasn't an awful lot better (374). Finally they moved me to a room which was 'ok' (128), but certainly not 4*. Ensure you get a good room!
There was no noise in the evenings so no problems getting to sleep. Lovely swimming pools. Very busy dining room, had to wait for a table. Had to change room after one night very small room and no terrace. Next room had no sun on the terrace.
For me it was very relaxing, however that was more to do with the company that the hotel. The hotel has not met its potential.
The hotel was clean, comfortable and affordable. Location, food, staff, spa facility
The setting, the room, the spa, the view, the decor Using my laptop for Internet (in room 244 with full signal and in the lobby) was very frustrating indeed. User name and password did not work, - in fact charges were reversed. Most of the foreign staff were stressed out and were unable to give the service with a "smile".
Location Ground floor bedrooms looking out at car park had no privacy. Cars were parked outside window. Need net curtain to give some degree of privacy when in bedroom.
The Spa and the staff there----excellent.The Hotel itself was very pleasant and the Manager also --"on the ball" as are all Corkonians!!! I thought that the breakfast was of inferior quality.Dinner not much better The wedding reception was top class in every way --perhaps that was due to the organizers--the bride and groom . The Hotel Chefs can do it properly when its put up to them-- the food was marvelous!
plenty of room for all guests paying extra for room safe
Great staff - very helpful and professional. Enjoyed the service a lot! Facilities are in good condition, you can get most of what you need for your holiday at the hotel. Rooms are decent and pleasant to stay at. Breakfast is good. Bus stop is 5 mins from the hotel. We were upgraded to the better room with panoramic view and a bottle of wine with fruits were waiting for us. Can definitely recommend! be ready for the bar to close at 11-11.30pm with no other options around; if you plan to explore Malta using public transportation - that can be time consuming and last bus leaves to the hotel at 6-9pm.
We loved the layout and facilities, the private beach, the variety of outdoor seating/hideaways. Room was excellent and we especially appreciated the variable controls on the air con, enabling it to be used all night w/o sleep being disturbed. It was very crowded in the restaurant, leaving us seaching for staff and occasioanlly seating.
rooms are very big and comfortable. Beautiful view, excellent buffet breakfast! everyting was perfect!
Free use of spa and very good breakfasts. friendly staff. a little hard to get to and from it.