Overview

Hotel Riverside

No 74, Jalan Sulaiman, Mersing 86800, Malaysia
+60 7798 2589

$19+

Overall guest ratings

5.9/10 Okay
Based on 636 reviews

Review highlights

  • 9.3
  • 3.7
  • 2.8
  • 2.7

Good to know

  • Close to public transport

Nearby

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    Amenities

    • Internet
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Free Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall Rating

    5.9 Okay
    Based on 636 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 5.9 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      1.4 "Unfriendly atmosphere, according to 86%."
      3.3 "67% criticized the unstylish hotel."
    • 2.7 "Awful rooms."
      2.5 "75% said rooms were dirty."
      2.0 "80% didn't like the uncomfortable beds."
      2.2 "78% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      3.6 "64% said the bathroom was dirty."
      2.4 "76% said rooms were small."
      4.0 "60% found problems with the furniture."
      2.5 "75% had problems with the shower."
      4.0 "For 60%, the rooms looked old."
    • 2.4 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      3.6 "64% said the bathroom was dirty."
      4.0 "60% thought it was rather dirty."
    • 2.1 "Quite uncomfortable."
      2.0 "80% didn't like the uncomfortable beds."
      0.7 "93% thought it was too noisy."
      2.4 "76% said rooms were small."
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    Overall Rating

    5.5 Okay
    Based on 318 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 5.9 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 3.6 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.0 "Awful rooms."
      2.8 "72% said rooms were dirty."
      2.1 "79% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      2.4 "76% said rooms were small."
      3.7 "63% said the bathroom was dirty."
    • 2.7 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      3.7 "63% said the bathroom was dirty."
    • 2.1 "Quite uncomfortable."
      2.1 "79% didn't like the uncomfortable beds."
      0.5 "95% thought it was too noisy."
      2.4 "76% said rooms were small."

    Overall Rating

    6.0 Okay
    Based on 222 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 5.9 "Service is ok."
      5.4 "54% said the reception staff was ok."
    • 3.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.0 "Awful rooms."
      2.7 "73% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      2.1 "79% didn't like the uncomfortable beds."
      3.7 "63% said the bathroom was dirty."
      0.5 "95% thought they were poorly maintained."
      2.0 "80% said rooms were small."
    • 2.7 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      3.7 "63% said the bathroom was dirty."
    • 2.7 "Horrible vibe."
    • 2.3 "Quite uncomfortable."
      2.1 "79% didn't like the uncomfortable beds."
      0.5 "95% thought it was too noisy."
      2.0 "80% said rooms were small."
    View all review categories

    Overall Rating

    5.9 Okay
    Based on 95 reviews
    • 9.3 "Terrific location."
    • 5.9 "Service is ok."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.7 "Awful rooms."
      2.0 "80% didn't like the uncomfortable beds."
      2.3 "77% said rooms were dirty."
      2.2 "78% complained about the bathroom."
    • 2.2 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
    • 2.2 "Quite uncomfortable."
      2.0 "80% didn't like the uncomfortable beds."
    Good to know
    "Close to public transport"
    data provided by TrustYou

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