Pros (+) From the start, I was treated amazingly. Given a glass a champagne and told about the magaestic history of the hotel. The staff was very friendly and accomodating. Especially senor ernesto. Thank you!
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4 stars
Gran Hotel Ciudad de Mexico
Av 16 De Septiembre N 82, 06000 Mexico City, Mexico City Federal District, Mexico
Mexico City, Mexico
See location+52 551 083 7700Official websitePhotos of Gran Hotel Ciudad de Mexico
Overview
Gran Hotel Ciudad de Mexico is located in Mexico City and is close to local attractions, including Zocalo and National Palace. It provides 5-star accommodation with air-conditioned rooms.
This luxury hotel offers a beauty centre, a rooftop terrace and an express check-in and check-out feature. Attentive and professional team members are available 24 hours a day.
The rooms include wireless internet access and a refrigerator.
Guests can sit down to breakfast at Plaza Mayor or Terraza Restaurant and Bar. For those wishing to stay close-by for supper, Café Ciudad de Mexico provides Mexican dishes. For guests with day trips planned, the hotel offers packed lunches if required.
Benito Juarez International Airport is around a 15-minute car trip from Gran Hotel Ciudad and Isabel la Catolica Metro Station is within walking distance. Guests are also able to visit Sonora Market, Templo Mayor and Mexico City Metropolitan Cathedral.
Latest deals for Gran Hotel Ciudad de Mexico
Deluxe room
Standard room
King room
Executive room
Double room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Gran Hotel Ciudad de Mexico
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
- Dining table
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
General
- Seating area
- Slippers
- Sofa
- Landmark view
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Things to do
- Board games/puzzles
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Gran Hotel Ciudad de Mexico
9.2
Wonderful
1993 verified ratings
Wonderful
1588
Very good
227
Good
99
Okay
30
Fair
23
Mediocre
7
Poor
19
Summary of reviews
Guests say
Guests loved the hotel's fantastic location and exceptional service, with many praising the friendly and accommodating staff. However, several reviews mentioned issues with noise levels and the value for price, suggesting that some guests felt the hotel was overpriced for the quality offered. Renovations were also noted as a need in some areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9.2 out of 10
391 reviews
9.4 out of 10
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All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast options?
Guests can enjoy breakfast at Plaza Mayor or Terraza Restaurant and Bar, with Mexican dishes available at Café Ciudad de Mexico. Packed lunches are also available for those planning day trips.
How is the hotel's customer service?
Guests have praised the staff for being exceptionally friendly and helpful, treating visitors like their own guests and going out of their way to provide warm hospitality.
What are the highlights of the hotel's location?
The hotel is located in the heart of the old city, offering a central location near historic sites and providing beautiful views of Zocalo and the surrounding area.
What are the common praises for the hotel's rooms?
Guests have appreciated the large, comfortable beds, spacious rooms, and the availability of a refrigerator and a powerful shower in the accommodations.
Is there anything to be aware of regarding the hotel's cleanliness and maintenance?
While guests have praised the hotel's cleanliness and elegant decor, some have mentioned that the accommodations are in need of a refresh and that there were issues with the shower drainage in some rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view of the Zocalo, as it provides a spectacular and vibrant scene of the historic square.
Consider Noise Levels
Some guests noted that outside noises, including early morning sounds, could be disruptive. Light sleepers may want to prepare for potential disturbances.
Explore Nearby Attractions
The hotel's central location offers easy access to numerous attractions such as the National Palace, Templo Mayor, and the Mexico City Metropolitan Cathedral, making it convenient for sightseeing.
Be Mindful of Road Closures
Depending on activities in the plaza, road closures may require guests to walk a block to access transportation. It's advisable to check for any potential disruptions during the stay.
Enjoy the Rooftop Restaurant
Guests praised the rooftop restaurant for its beautiful views and good food. It's recommended for a memorable dining experience with a panoramic view of the historic rooftops surrounding the Zocalo.
Check for Event Restrictions
Due to the hotel's location in a vibrant area, there may be restrictions on vehicle access, as noted by guests. It's advisable to plan transportation accordingly, especially during events.
Appreciate the Historic Elevator
The hotel's historic elevator is a unique feature that adds to the overall experience. Guests enjoyed the historical significance and charm of this element.
Take Advantage of the 24-Hour Guest Area
The hotel offers a 24-hour guest area with coffee and snacks, providing a convenient space for relaxation and refreshments outside of the room.
Plan Ahead for Popular Attractions
For popular attractions like Casa Azul/Museo Frida Kahlo and Palacio Nacional, guests are advised to book tickets in advance and arrive early to ensure entry.
Embrace the Central Location
The hotel's central location in the downtown area was praised by guests for its convenience. It provides easy access to various attractions, making it an ideal base for exploring the city.
Location
Av 16 De Septiembre N 82, 06000 Mexico City, Mexico City Federal District
What's nearby
- Plaza de la Constitucion186 yd
- Catedral Metropolitana de la Ciudad de México348 yd
- National Palace426 yd
- Plaza Garibaldi0.7 mi
- Museo de Arte Popular0.8 mi
- Paseo de la Reforma0.8 mi
- Zona Rosa2 mi
- El Ángel de la Independencia2.2 mi
- The St. Regis Mexico City2.5 mi
- Foro Sol Autodrome3.1 mi
- Autodromo Hermanos Rodriguez3.4 mi
- World Trade Center Mexico City3.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Gran Hotel Ciudad de Mexico
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | June | $280 | $219 |
Cheapest month to stay with an average 31% drop in price. | Most expensive month to stay with an average 35% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Gran Hotel Ciudad de Mexico
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Gran Hotel Ciudad de Mexico
FAQs when booking at Gran Hotel Ciudad de Mexico
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See most recommended stays in Mexico CityGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.8 | 1.6 mi | Mexico City Benito Juarez | 4.1 mi |
Everything you need to know for your stay in Mexico City
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