Mexico City car rentals

Mexico City car rentals

Compare hundreds of rental car sites at once for car rental deals in Mexico City

Mexico City, DF, Mexico
Jul 5 — Jul 12
Same drop-off
Mexico City, DF, Mexico
Tue 7/5
Noon
Tue 7/12
Noon

Compare hundreds of rental car sites at once for car rental deals in Mexico City

Cheap car rentals in Mexico City

Economy$8/day
Compact$8/day
Intermediate$10/day
Standard$14/day
Full-size$10/day
Minivan$79/day
Full-size SUV$68/day
Compact SUV$35/day
Intermediate SUV$43/day
Standard SUV$50/day
Best rates found by KAYAK users in the past hours.

Mexico City car rental reviews and directory

Thrifty

2.6

Mediocre

37 reviews
Best rated

Cleanliness

4.0

Comfort

3.3

Pick-up/Drop-off

2.0

Value for money

2.6

17 locations in Mexico City

Show locations

Locations in Mexico City

90 Col, Bosques De La Lomas

+52 800 021 2277

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
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Alvaro Obregon 23

180 0021 2277

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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Av Canal De Tezontle 1520

+52 800 021 2277

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
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Av Capitan Carlos Leon

+52 800 021 2277

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Av Patriotismo 32

+52 800 021 2277

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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Av. Ferrocarril Hidalgo

+52 800 021 2277

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Av. Miguel Angel De Que

+52 800 021 2277

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
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Ave, Vasco De Quir #3900

+52 800 021 2277

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
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Ave. Paseo De La Reforma # 322

+52 555 207 1100

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
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Blvd Avila Camacho #1834

+52 800 021 2277

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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Calz Acoxpa 438

+52 800 021 2277

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
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Campos Eliseos 218

+52 555 786 8268

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
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Ejercito Nacional 843b

+52 800 021 2277

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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Guillermo Gonzalez Camarena

+52 800 021 2277

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
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Julio Verne #3

+52 800 021 2277

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
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Leibnitz 100 Local 11

+52 800 021 2277

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
View deals

Paseo De La Refomra 243

+52 800 021 2277

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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Reviews

4.0 Okay

Feb 2021

KAYAK

Pros:

Car was clean and relatively new.

Cons:

Car had no gas in it when picked up. (Red light on). One of the wheels didn’t have air pressure with pressure notification light on at pick up. No credit was given when car was returned with Kore than half tank more at return. Credit card info was stolen from the system by someone who was trying to charge the card for other purposes.

5.2 Okay

Mar 2020

KAYAK

Pros:

Clean and new car

Cons:

Quicker pick up and drop off Cheaper insurance options

5.2 Okay

Jan 2019

KAYAK

Pros:

The car did sit all of the people that we had in our party, but, we were not informed that you cannot have anyone under the age of 12 sitting in the front middle seat.

Cons:

When we arrived, they did not have our car available, even though we had a reservation. Our plane was delayed and their response was well you were not here at the time of the reservation. We had to wait an hour for a vehicle and nobody explained the huge price increase for insurance coverage until we were picking up the car.

2.0 Mediocre

Dec 2019

KAYAK

Pros:

Nothing

Cons:

I was not notified and my time wasted

2.0 Mediocre

Dec 2018

KAYAK

Cons:

They did not hold my reservation. I was told there were no cars available and there would not be any until five days later.

6.8 Good

Nov 2018

KAYAK

Pros:

Pickup and drop off were easy. Car fit our group. Decent gas mileage.

Cons:

Car was very beat up. Tires were bald. Had a blowout on one and since we were outside of DF we had to buy a used tire and pay for the replacement. Radio volume didn’t work. Springs poking through the seats due to wear. Ended up paying $125/day USD with insurance. Wouldn’t have minded the cost if it was a well maintained or newer vehicle.

1 out of 11

Alamo

2.0

Mediocre

42 reviews

Cleanliness

2.5

Comfort

2.0

Pick-up/Drop-off

2.1

Value for money

2.2

7 locations in Mexico City

Show locations

Locations in Mexico City

Ave Patriotismo 69

+52 55 5276 9844

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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Domestic Arrival Terminal 2

+52 55 5786 8077

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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International Arrivals

+52 55 5786 8077

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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International Arrivalsterminal

+52 55 5786 8077

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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Javier Barros Sierra 540

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Mexico Intl Airport Av Capitan

+52 55 5786 8077

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
View deals

Paseo De La Reforma 325

+52 55 5207 5195

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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Reviews

2.0 Mediocre

May 2021

KAYAK

Pros:

Nothing, everything was wrong with my reservation. The Car, the price, the extra fees, the knowledge of the personnel at the pickup

Cons:

I reserved a 7 seat car and they offered me a 5 seat truck because they don't have 7 seat car on their inventory. Alamo doesn't have 7 seat cars or trucks. They have only 5 seat cars. I don't know why Kayak - Alamo offers 7 seat cars to customers and they don't have cars with that capacity. I called in advance Alamo to ask for extra insurance fees and an agent at their contact center confirmed there are no extra insurance fees because my reservation has included insurance and reservation fees, but at the pick-up location, they charged no refundable 2,000 dollars for the insurance fee plus 1,500 dollars refundable retention fee on my credit card. Clearly, the agent at the front desk was inexperienced and constantly he was asking my questions to his coworker. Finally, I asked him to call his manager to try to solve my questions. Also, The manager did not know Kayak is offering 7 seat trucks and did not know about the high insurance fees. The worst car rental experience. Poor customer service and lack of professionalism. Pick up location: Mexico City

2.0 Mediocre

May 2021

KAYAK

Pros:

nothing

Cons:

there was no availability for cars when I got there

2.0 Mediocre

Apr 2021

KAYAK

Cons:

Our flight was delayed and the Alamo office was closed in the terminal we arrived in (terminal 2). We went directly and as quickly as we could to the old terminal where the office was open. We got there a little after 3pm and they refused to honor the rental. Quadrupled the price and told us we were too late for the original quote. We did not get a car and it made our trip a bit challenging. Very frustrating.

2.0 Mediocre

Mar 2021

KAYAK

Cons:

Did not have a car reserved for me, had my reservation but said they don’t hold them through this site.

2.0 Mediocre

Jan 2021

KAYAK

Pros:

The staff was awful, rude, dismissive.

2.0 Mediocre

Jan 2021

KAYAK

Cons:

The rarte was diferente From your website when ingot to the Alamo counter Very disappointed

1 out of 12

Budget

10.0

Excellent

28 reviews

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

4 locations in Mexico City

Show locations

Locations in Mexico City

Benito Juarez

+52 55 5784 3011

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Calle 3 55 Sta Fe,zedec Sta Fe

+52 556 916 8159

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
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Dakota 95 Col. Napoles

+52 55 1107 7838

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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Paseo De La Reforma

+52 55 3000 1771

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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Reviews

2.0 Mediocre

Dec 2019

KAYAK

Cons:

They wanted me to pay a high deposit fee of more than $3000.00 dollars otherwise Ineeded to get different rental rate. They wasted my time and they only gave me a hard time!!!

4.0 Okay

Nov 2019

KAYAK

Pros:

Office was clean and easy to get to.

Cons:

The car I reserved was not there. I needed an automatic, any automatic. Kayak showed this location as having several automatic transmission cars, one that I reserved. But when I went to pick up the car, they were totally out. So I had to book from Hertz at the airport and we were put about 3 hours behind schedule due to commute, etc.

3.6 Mediocre

Nov 2019

KAYAK

Pros:

Nothing.

Cons:

Full disclosure of complete charges. TOO! Many hidden fees.

2.0 Mediocre

May 2019

KAYAK

Pros:

NOTHING

Cons:

THEY DID NOT RESPECT THE RATE ON THE RESERVATION AND WANTED TO CHARGE 66 DOLLARS P/D FOR A SIMILAR CAR A VW GOL. THEY SAID THE DIFERENCE IN RATE WAS BECAUSE THEY DID NOT HAD THE CAR I RESERVED WHICH WAS UNTRUE AS A GOL IS A LOW SCALE CAR. I WAISTED 2 HOURS, AND $25 IN TAXIS TO GET TO BUDGET AND BACK

3.2 Mediocre

Jan 2019

KAYAK

Cons:

- the car I had reserved was not available and the choice I was given was either a micro-sized car or an upsell - if the reserved car is not available it should be free. The vehicle given was old and rickety, having 70K on the clock. Crazy to be given that as an upsell. Also an unneccessary 'compulsory' that I have never had to pay before in Mexico insurance charge was added. I ended up paying just to get out but this was not good value for money

2.0 Mediocre

Nov 2018

KAYAK

Pros:

Non

Cons:

The price of the rent at the time of booking was $7.00 but at the time pick up the car was $21.00 more for the insure ce

1 out of 8

Avis

6.6

Cleanliness

9.3

Comfort

8.0

Pick-up/Drop-off

5.3

Value for money

8.0

5 locations in Mexico City

Show locations

Locations in Mexico City

Av Salvador Agraz # 97

+52 55 5292 7699

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
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Av. Capitan Carlos Leon

+52 55 5762 3262

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Av. Juarez #70

+52 55 5130 5300

Monday16:00 - 18:0008:00 - 20:00
Tuesday08:00 - 20:0016:00 - 18:00
Wednesday16:00 - 18:0008:00 - 20:00
Thursday08:00 - 20:0016:00 - 18:00
Friday08:00 - 20:0016:00 - 18:00
Saturday08:00 - 20:00
View deals

Campos Eliseos 185,col Polanco

+52 55 5280 1301

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
View deals

Paseo De La Reforma 296

+52 55 5511 2228

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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Reviews

2.4 Mediocre

Dec 2020

KAYAK

Pros:

Pick - Up Staff was available.

Cons:

1. Drop off Staff was fast but checked the car 3 times to try and find dents or scratches to charge extra for. 2. After driving 1.5 hrs out of the city, the Key FOB started to malfunction and was sporadic in sending the single to start the car or lock/unlock the doors. This was anxiety producing as we were traveling for several days outside of the city. 3. Tire pressure light was on constantly 4. Car felt cheap even though it was a full-size sedan. 5. Car lacked power to merge on/off highways well and could barely make it up steep hills.

4.0 Okay

Dec 2018

KAYAK

Cons:

I strongly recommend against renting a car from this location. I recently rented from this location and couldn't regret it more. I'm an Avis Preferred member who frequently rents cars for both business and personal travel in the US and abroad. I've rented cars in Jordan, Turkey, South Africa, and Georgia among other countries (just to offer some perspective). I waited over an hour at this location to receive my rental, which caused me to have to cancel plans; and on my return it took another forty-five minutes, which caused my taxi fare to double in price while I waited. The act of picking up a rental should never cause a customer to have to cancel appointments. Unfortunately, this isn't the worst of it. Upon my return, the employees claimed damage to a tire -- a "bump in the rubber" to be precise. The tire was is perfect working condition; again, the tire was not flat. When inspecting the vehicle before taking possession, the employees did not mention a need to inspect the tires, even after I prompted confirmation that we had reviewed all the necessary components of the vehicle. To summarize, the employee with whom I inspected the vehicle told me we'd covered everything and it was not necessary to inspect the tires, but upon return they changed their story and claimed damage. I had fortunately purchased full insurance (which absurdly tripled the cost of the rental), so this claim is of minor detail to me at this point. But I write this review to caution others from renting here, as I suspect that the employees will invent damage in order to charge you additional fines. The entire exchange seemed very much a scam, so consider your rental carefully and if possible, go elsewhere for a car in Mexico City. A final note: Avis Customer Service, whom I called to speak with about this experience, had little to say and offered nothing in the way of remedying this experience of mine. When renting from a known company, one expects consistent experience regardless of city or country, otherwise, I'd just rent from a locally-owned company and pay less. In short, I'd recommend another rental company altogether.

7.6 Good

Sep 2016

KAYAK

Pros:

Muy buen carro, confortable, perfectas condiciones,

Cons:

Altísimo costo de arrendamiento, pocas opciones de vehículos en punto de entrega, servicio entrega no muy bueno

8.0 Excellent

May 2022

KAYAK
Drop off location is inaccurate. Location is permanently closed.

2.0 Mediocre

Apr 2022

KAYAK
The car itself was fine. The local rental car counter service was terrible. They demanded physical passports , even though there is NOTHING in the terms and conditions that state this. They wouldn’t accept photos or allow us to change it. They were terrible to deal with.

2.4 Mediocre

Dec 2020

KAYAK

Pros:

Pick - Up Staff was available.

Cons:

1. Drop off Staff was fast but checked the car 3 times to try and find dents or scratches to charge extra for. 2. After driving 1.5 hrs out of the city, the Key FOB started to malfunction and was sporadic in sending the single to start the car or lock/unlock the doors. This was anxiety producing as we were traveling for several days outside of the city. 3. Tire pressure light was on constantly 4. Car felt cheap even though it was a full-size sedan. 5. Car lacked power to merge on/off highways well and could barely make it up steep hills.

4.0 Okay

Dec 2018

KAYAK

Cons:

I strongly recommend against renting a car from this location. I recently rented from this location and couldn't regret it more. I'm an Avis Preferred member who frequently rents cars for both business and personal travel in the US and abroad. I've rented cars in Jordan, Turkey, South Africa, and Georgia among other countries (just to offer some perspective). I waited over an hour at this location to receive my rental, which caused me to have to cancel plans; and on my return it took another forty-five minutes, which caused my taxi fare to double in price while I waited. The act of picking up a rental should never cause a customer to have to cancel appointments. Unfortunately, this isn't the worst of it. Upon my return, the employees claimed damage to a tire -- a "bump in the rubber" to be precise. The tire was is perfect working condition; again, the tire was not flat. When inspecting the vehicle before taking possession, the employees did not mention a need to inspect the tires, even after I prompted confirmation that we had reviewed all the necessary components of the vehicle. To summarize, the employee with whom I inspected the vehicle told me we'd covered everything and it was not necessary to inspect the tires, but upon return they changed their story and claimed damage. I had fortunately purchased full insurance (which absurdly tripled the cost of the rental), so this claim is of minor detail to me at this point. But I write this review to caution others from renting here, as I suspect that the employees will invent damage in order to charge you additional fines. The entire exchange seemed very much a scam, so consider your rental carefully and if possible, go elsewhere for a car in Mexico City. A final note: Avis Customer Service, whom I called to speak with about this experience, had little to say and offered nothing in the way of remedying this experience of mine. When renting from a known company, one expects consistent experience regardless of city or country, otherwise, I'd just rent from a locally-owned company and pay less. In short, I'd recommend another rental company altogether.

7.6 Good

Sep 2016

KAYAK

Pros:

Muy buen carro, confortable, perfectas condiciones,

Cons:

Altísimo costo de arrendamiento, pocas opciones de vehículos en punto de entrega, servicio entrega no muy bueno

1 out of 2

Ace

6.0

Cleanliness

10.0

Comfort

6.0

Pick-up/Drop-off

4.0

Value for money

6.0

3 locations in Mexico City

Show locations

Locations in Mexico City

Calle Atenas 44 Colonia Juarez

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
View deals

Calle Florencia 36

+52 33 4624 2114

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
View deals

Terminal 1 Sala E1 Local 19-A

+52 33 4170 8243

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

6.0 Good

Mar 2021

KAYAK

Cons:

The car rental company did not have the car I reserved and ended up renting me a different car at a higher cost. The agent said this happens all the time. Should have just reserved a car at a bigger company that's more trust worthy.

2.0 Mediocre

Jan 2019

KAYAK

Cons:

There weren’t any cars available when I got there. They said to not trust the website prices or availability. They were making up their own prices when I got there. I Left with nothing. Horrible And waste of time

2.0 Mediocre

Nov 2018

KAYAK

Pros:

Nothing, they didn’t even help me getting a different car

Cons:

The service is horrible, the wait to get my case resolved about my refund is taking forever, I’m about to post about my bad experience everywhere

2.0 Mediocre

Oct 2018

KAYAK

Pros:

The car rental company didn’t have the car I prepaid for and on top of that they were rude , unapologetic, unaccomodating . My kids were tired and hungry and we had to wait there for 2 hours and were denied help

Cons:

Everything ! I think it’s a scam as there was another tourist from Germany who also prepaid and didn’t get their car.

2.0 Mediocre

May 2018

KAYAK

Cons:

I'd reserved a premium car. My flight arrived late and they gave it away, with only a small economy car left available. I went elsewhere and they didn't even cancel my reservation.

2.0 Mediocre

May 2018

KAYAK

Pros:

Nothing

Cons:

Bad experience would not rent again with Ace aaaasssss ggggggggh hhhhhhhhhh kkkkkkkkkkk

1 out of 5

Dollar

5.5

Cleanliness

5.5

Comfort

5.5

Pick-up/Drop-off

5.5

Value for money

5.5

16 locations in Mexico City

Show locations

Locations in Mexico City

90 Col, Bosques De La Lomas

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
View deals

Alvaro Obregon

+52 612 122 6060

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
View deals

Av Canal De Tezontle 1520

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
View deals

Av Capitan Carlos Leon

+52 800 365 1111

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Av Patriotismo 32

+52 800 365 1111

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
View deals

Av. Ferrocarril Hidalgo

+52 800 365 1111

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Av. Miguel Angel De Que

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
View deals

Ave, Vasco De Quir #3900

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
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Blvd Avila Camacho #1834

+52 800 365 1111

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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Calz Acoxpa 438

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
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Dinamarca #62

+52 555 546 6727

Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 18:30
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Ejercito Nacional 843b

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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Guillermo Gonzalez Camarena

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
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Julio Verne #3

+52 800 365 1111

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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Leibnitz 100 Local 11

+52 800 365 1111

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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Paseo De La Refomra 243

+52 800 365 1111

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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Reviews

2.0 Mediocre

Jan 2020

KAYAK

Pros:

Nothing

Cons:

When we arrived at the address for dollar, there was a rental place called firefly (never heard of them). They said my car was ready, but that the insurance was 100% over the rental price, and that there was no other way. So, a 900 rental was 1800x obviously trying to take advantage of us because of the dates. They said my booking did appear on their system but the price was other than the one stated. When I started arguing with them, a manager was called, and he said he could lower it a couple of dollars. I did not fall for their scam, and left without a car; I preferred to call an uber. Never again will I rent with either company, and you should be aware, they are using your app to scan people.

3.2 Mediocre

Mar 2019

KAYAK

Pros:

no line.

Cons:

return directions to their lot. accurate car rental. quicker car availability. we had to wait for the car.

2.0 Mediocre

Jan 2019

KAYAK

Pros:

Dollar Car had no cars available even though I had a reservation. I don’t think they had one to begin with.

3.6 Mediocre

Apr 2018

KAYAK

Pros:

Car given was not what we reserved. I reserved a suburban and got a Ford Explorer after waiting 2.5 hours for the suburban to show up and had my 80 year old Mother with me

Cons:

They charged me $230 US per day insurance. A major rip off as the insurance was more then the vehicle rental. Would NOT recamend and I’m sure I’ll get no response to my issues

2.0 Mediocre

Mar 2018

KAYAK

Pros:

For 3 times less then dollar

Cons:

None

2.0 Mediocre

Nov 2017

KAYAK

Cons:

I will never use company again

1 out of 5

Firefly

5.0

Cleanliness

5.0

Comfort

5.0

Pick-up/Drop-off

5.0

Value for money

5.0

3 locations in Mexico City

Show locations

Locations in Mexico City

Av Capitan Carlos Leon Sn T2

0180 0709 5010

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Av Capitan Carlos Leon

0180 0709 5010

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
View deals

Av Texcococ Sn

0180 0709 5010

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Mediocre

Jan 2021

KAYAK

Cons:

Less extortionate required additional insurance

2.0 Mediocre

Jul 2019

KAYAK

Cons:

After checking in with my reservation at the airport office, (I’d reserved a minivan for my family of 6) ai arrived at the lot they said they don’t have a van because it broke and won’t have another (or anything else to fit 6 people) for two days. So I walked to Hertz and got a great experience.

2.0 Mediocre

Jan 2019

KAYAK

Cons:

When I arrived they didn’t have the reserved type of car. I could get a smaller car at the same price, discount was not possible nor was a higher category car. Apparently this is a typical scam done by this locally owned branch of Firefly, they attract customers with low prices online and expect them to take something smaller for the same price as they don’t have much choice after a long flight standing there with suitcases etc. Kayak should be ashamed you give these types of criminals a platform for their scams. I will not use Firefly or Kayak again. SCAM!

8.4 Excellent

Nov 2018

KAYAK

Pros:

The price, the car, the agents. The car was in good condition, the agents were friendly the check out process was quick and easy

Cons:

The check-in took 1 hour and 20 and we were the only people there. When I declined their insurance, which was more than the car rental itself, they physically charged my credit card the whole estimated price of the car ($300.000.00 Mexican pesos)

2.0 Mediocre

Jan 2021

KAYAK

Cons:

Less extortionate required additional insurance

2.0 Mediocre

Jul 2019

KAYAK

Cons:

After checking in with my reservation at the airport office, (I’d reserved a minivan for my family of 6) ai arrived at the lot they said they don’t have a van because it broke and won’t have another (or anything else to fit 6 people) for two days. So I walked to Hertz and got a great experience.

2.0 Mediocre

Jan 2019

KAYAK

Cons:

When I arrived they didn’t have the reserved type of car. I could get a smaller car at the same price, discount was not possible nor was a higher category car. Apparently this is a typical scam done by this locally owned branch of Firefly, they attract customers with low prices online and expect them to take something smaller for the same price as they don’t have much choice after a long flight standing there with suitcases etc. Kayak should be ashamed you give these types of criminals a platform for their scams. I will not use Firefly or Kayak again. SCAM!

8.4 Excellent

Nov 2018

KAYAK

Pros:

The price, the car, the agents. The car was in good condition, the agents were friendly the check out process was quick and easy

Cons:

The check-in took 1 hour and 20 and we were the only people there. When I declined their insurance, which was more than the car rental itself, they physically charged my credit card the whole estimated price of the car ($300.000.00 Mexican pesos)

1 out of 2

Europcar

3.9

Mediocre

14 reviews
Most popular

Cleanliness

3.9

Comfort

4.3

Pick-up/Drop-off

3.5

Value for money

3.5

3 locations in Mexico City

Show locations

Locations in Mexico City

Av.paseo De La Reforma 208 Local A

+52 55 5533 7161

Opening times not available

View deals

Benito Juarez International Apt

+52 55 1560 1773

Opening times not available

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Guillermo Gonzalez Camarena 1205

+52 55 5161 2721

Opening times not available

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Reviews

2.0 Mediocre

May 2021

KAYAK

Pros:

Nothing

Cons:

They false advertise. They had quoted me $118 for the whole week. When I arrived, they want to force you to take their “protection”. The rate went from $118 to over $500 It is a scam. There was another foreign customer there that was facing the same issue, These company is dishonest and want to take advantage of their customers. Stay away

4.8 Okay

Nov 2019

KAYAK

Cons:

It took a while to convince the overzealous agent to accept my credit card's CDW. He would just not acquiesce that Mexico City is indeed covered under worldwide CDW. Dropping off was quite hard to find where exactly to drive at the airport because there are no signs anywhere. The car could've had an electronic lock.

2.0 Mediocre

May 2018

KAYAK

Cons:

Simplemente no recibi ningun carro que porque no tenian disponible y que en una si queria esperar en el transcurso del dia para ver si alguna unidad quedaba disponible

2.0 Mediocre

Mar 2018

KAYAK

Cons:

Upon my arrival I went to pick up my rental at the place indicated and once I was ready to finalize the car rental paperwork I notified that the price was alter from USD$16.43 to USD $60 per day. That was very misleading to set a price and then have it changto higher

4.0 Okay

Jan 2018

KAYAK

Cons:

I was under the impression that the insurance I purchased would cover the car, however when at the Europcar counter they told me that my insurance did not cover anything and they did not accept it. I had to pay 3 times the price listed online and wasted $40 pre-purchasing insurance.

6.4 Good

Jan 2018

KAYAK

Pros:

The rental price

Cons:

The insurance price too much

1 out of 4

Hertz

2.0

Mediocre

12 reviews

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

20 locations in Mexico City

Show locations

Locations in Mexico City

Av Canal De Tezontle 1520

+52 800 709 5000

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
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Av Capitan Carlos Leon

+52 800 709 5000

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Av Insurgentes Sur #1780

+52 800 709 5000

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
View deals

Av P De La Reforma 243 Local 5

+52 800 709 5000

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
View deals

Av Paseo De La Reforma #80

+52 800 709 5000

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
View deals

Av Patriotismo 32

+52 800 709 5000

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
View deals

Av Vasco De Quiroga #3900

+52 800 709 5000

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
View deals

Blvd Avila Camacho #1834

+52 800 709 5000

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
View deals

Calz Acoxpa 438

+52 800 709 5000

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
View deals

Campos Eliseos 295

+52 800 709 5000

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
View deals

Campos Elíseos 295, Polanco, Polanco IV Secc

0180 0709 5000

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
View deals

Circuito Circunvalacion Ote

+52 800 709 5000

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
View deals

Eje Central Lazaro Cardenas

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
View deals

Guillermo Gonzalez Camarena

+52 800 709 5000

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
View deals

Leibnitz 100 Local 11

+52 800 709 5000

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
View deals

Miguel Angel De Quevedo

+52 800 709 5000

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
View deals

Municipio Libre 450

+52 800 709 5000

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
View deals

Periferico Sur 3647

+52 800 709 5000

Monday09:00 - 18:0016:00 - 18:00
Tuesday16:00 - 18:0009:00 - 18:00
Wednesday09:00 - 18:0016:00 - 18:00
Thursday16:00 - 18:0009:00 - 18:00
Friday09:00 - 18:0016:00 - 18:00
Saturday09:00 - 18:00
View deals

Plaza Antara

+52 800 709 5000

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
View deals

Via Dr Gustavo Baz No 4001 Col

+52 800 709 5000

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
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Reviews

2.0 Mediocre

Apr 2021

KAYAK

Cons:

The price I thought I was paying and the price at the counter was triple. Why can’t the website be clear regarding cost?

5.2 Okay

Jan 2020

KAYAK

Cons:

No car was available even with my reservation

4.4 Okay

Jan 2019

KAYAK

Cons:

I rented a car with a B class, but when I arrived they told me that they didn’t have that size and there were only two kinds left with a high price.

10.0 Excellent

Jan 2017

KAYAK

Pros:

Todos los trabajares de Hertz se portaron de la manera mas atenta ,el auto limpio,la cuota del carro fue la que me prometieron ,asistencia para regresar al aeropuerto en fin muy buen servicio.

2.4 Mediocre

Jan 2017

KAYAK

Pros:

The return went pretty well and shuttle left on time.

Cons:

They reserve it as one price and then they never have the car and then charged us more money for a far smaller car than what we reserved for. They wouldn't allow us to waive the insurance even though I had a printed letter from my insurance and I agreed to a large deposit. I'll never rent here again.

2.0 Mediocre

Jan 2017

KAYAK

Cons:

We arrived within the 2 hour pickup window clearly stated on the customer rental agreement. However, both the sales rep (and the manager) would not recognize our rate and were pushing us to pay $240 more for the 1 day rental. When we refused, they started bargaining - reducing it to $120 USD, then $85 as their "final offer." As a global brand, we expected Hertz to maintain it's quality - no matter its location. We were hoping to avoid such bad experiences like this by going with your company. We ended up just canceling the car for the day -- missing all the activities we already planned and booked for the day (losing that money and our valuable vacation time).

1 out of 4

Payless

2.0

Mediocre

15 reviews

Cleanliness

3.3

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

5 locations in Mexico City

Show locations

Locations in Mexico City

Av Capitan Carlos Leon

+52 55 5784 3011

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Blvd ? Camacho Circ Ingenieros

+52 55 5562 1703

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
View deals

Calle 3 #55, Santa Fe

+52 555 292 7934

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
View deals

Dakota 95 Col. Napoles

+52 55 1107 7838

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
View deals

Paseo De La Reforma

+52 55 3000 1771

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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Reviews

2.0 Mediocre

Aug 2017

KAYAK

Pros:

Nothing because I didn't rented the car

Cons:

They lie about the price I don't understand why kayak said a price so cheap and pay less rental car no respect that price I think that is a shame of both companies I'm not going to do any more business with ether one !!!

2.0 Mediocre

Jan 2017

KAYAK

Pros:

N/A

Cons:

Wasn't able to communicate with anybody in Mexico City to confirm.Phone number in Mexico City does not exist.

5.2 Okay

Jan 2017

KAYAK

Pros:

The car was clean.

Cons:

The employees were mostly rude except for one girl but they did not offer solutions until I said I was going to call PROFECO, the mexican consumer protection services agency. They said that they had no connection to kayak whatsoever.

4.0 Okay

Jan 2017

KAYAK

Cons:

The rate we had confirmed by Kayak was in another universe to what they charged when we arrived. They also said they did not have a record of our booking or a car...although they later found one. Full insurance (although if you have an accident it is not full insurance) is required. My understanding is they were at the airport but they were half hour taxi ride away.

2.0 Mediocre

Jan 2017

KAYAK

Pros:

Nothing bad service

Cons:

They didn't have my reservation They mentioned problems with the system and they offer me a car very expensive I do not rent the car

8.0 Excellent

Jan 2017

KAYAK

Pros:

Great car and deals

1 out of 4

Economy Rent a Car

2.0

Mediocre

2 reviews

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

2 locations in Mexico City

Show locations

Locations in Mexico City

Av. Sonora casi esq. Texcoco Col. Peñón de los Baños Del

+52 998 253 6112

Opening times not available

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Dinamarca 62 Col. Juarez (Zona Rosa) Del. Cuathemoc

+52 998 253 6112

Opening times not available

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Reviews

2.0 Mediocre

Mar 2017

KAYAK

Pros:

Nothing

Cons:

They lied and said they only had one car. The company is corrupt. My license plate was stolen and the are charging me?

2.0 Mediocre

Jun 2021

KAYAK

Pros:

Didn't pick us up at airport as they stated they would.

Cons:

Hidden insurance free was five times the cost of the rental

2.0 Mediocre

Mar 2017

KAYAK

Pros:

Nothing

Cons:

They lied and said they only had one car. The company is corrupt. My license plate was stolen and the are charging me?

1 out of 1

GREEN MOTION

1.9

Horrible

7 reviews

Cleanliness

2.2

Comfort

2.2

Pick-up/Drop-off

2.2

Value for money

2.2

5 locations in Mexico City

Show locations

Locations in Mexico City

443, Sur 103

Opening times not available

View deals

Calle Juan Guillermo Villasana # 123

Opening times not available

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Interior Hotel Sheraton

Opening times not available

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Mexico City Benito Juarez Intl Airport - Terminal 2 Ambulatorio planta baja Entre puertas 3 y 4 local all-35

Opening times not available

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Mexico Reforma C Atenas No44 Col Juarez

+52 555 291 8872

Opening times not available

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Reviews

2.0 Mediocre

Sep 2019

KAYAK

Cons:

No car available, still not refunded. Inadmissible. When I contacted green motion they told me that I had to see directly with you because they did not have my credit card.

2.0 Mediocre

May 2022

KAYAK
They gave my rental away, they didn’t offer a replacement or an alternative, simply said we don’t have a rental for you. I’m still waiting for my refund.

2.0 Mediocre

Jan 2022

KAYAK
Bad service

1.9 Horrible

Aug 2021

KAYAK
My flight was delayed and they closed before I could get there. I went first thing the next morning to pick up the car and they said they didn't have one [even though there was a rental in my name for four days]. After trying that afternoon and the day after, they couldn't stick to the contract. Priceline was unhelpful and said they would get back to me within 7-10 days. Would NOT recommend

1.9 Horrible

Aug 2021

KAYAK
No car available and had to rent from another agency.I will never choose Green Motion and I don’t think Kayak should do business with them. I was offered a 2 person small truck that would have been illegal to drive out of the city to my destination.

1.9 Horrible

Aug 2021

KAYAK
I never got my rental. They were asking for more than $400 to include an insurance should be offered as a suggestion. I canceled right there and still waiting for my initial money I paid to get reimbursed. That changed all my plans. This is so frustrating and annoying. The rental company Green Motion should not be using intermediaries that evidently are tricking potential renters. The price quoted should be all in (with exception if you want further insurance or to reduce the premium). This was highly frustrating and very unfair.

1.9 Horrible

Aug 2021

KAYAK
for me it was the worst thing I got to Mexico at 10 o'clock and there is no branch inside the airport the phone number and the one coming in the reservation was wrong I lost time and money looking for the branch until a lady told me where I was and by the way it is outside the airport and in a very ugly area, her schedules are not those who go on the reservation or on her website when I arrived at the establishment was closed I lost the money and the annoyance that caused me was too much, I felt cheated and scammed.... . they should not do those to foreign people rather should give them confidence that if they are airport facilities so that people feel safe and proper and answering telephones and at least, so I take advantage of the space to be solitary returning money for a service they do not use and it was not with correct information.

1 out of 3

Sixt

1.9

Horrible

7 reviews

Cleanliness

1.9

Comfort

1.9

Pick-up/Drop-off

1.9

Value for money

1.9

4 locations in Mexico City

from $26/day

Locations in Mexico City

AV. Capitan Carlos Leon, AICM

+52 55 1560 0895

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Av Paseo de la Reforma 1

+52 55 5546 5003

Monday15:00 - 18:0008:00 - 20:00
Tuesday15:00 - 18:0008:00 - 20:00
Wednesday15:00 - 18:0008:00 - 20:00
Thursday08:00 - 20:0015:00 - 18:00
Friday15:00 - 18:0008:00 - 20:00
Saturday08:00 - 20:00

Av. Capitan Carlos de León

+52 55 1560 0897

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Ave Santa Fe 170

+52 55 5292 0609

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00

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Reviews

2.0 Mediocre

Mar 2021

KAYAK

Pros:

Nothing. Sixt sent us a SMS to tell us that the car would be ready at pick up time and asked to call them. I called and told me that the car was not available due to maintenance issue. First they blamed the broker Expedia and then they aknowledged the mistake was on their side. They did not even try to find a replacement car or solution.

Cons:

Everything

2.0 Mediocre

Nov 2018

KAYAK

Cons:

Upon arrival at the Mexico City airport Sixt rental company, I was told that there were no cars available. I explained to the representative that I had a reservation and she apologized stating that all cars had been checked out. Due to this error, I had to take. 2.5 hour bus ride to my destination followed by the same bus ride the next morning. I was extremely disappointed and inconvenienced. I will never use this company aagin.

6.8 Good

Nov 2016

KAYAK

Pros:

Pick up was typical. The vehicle was brand new and perfect for what we needed. The staff was very good.

Cons:

There is a hidden refundable deposit fee of $1700 US dollars they charge at the rental office that was nowhere mentioned on the website.The Mexico city airport which is huge, is extremely difficult to navigate. No clear signage so it was impossible to relocate the drop off point. I was afraid I was going to miss my flight so I just left the vehicle curbside at the terminal, found the terminal rental office handed them the key and told them to deal with it.

2.0 Mediocre

Nov 2021

KAYAK
No car was available for me to pick up. This makes Paid Reservation useless. Horrible service.

2.0 Mediocre

Nov 2021

KAYAK
We reserved our car with them 6 months before our trip, however when we arrived we were told that, despite us having a reservation, they didn’t have any cars left since it was a busy holiday weekend. I asked how that was possible and was told that since we didn’t prepay for the car, they were under no obligation to hold one for us and that this is a common practice in Mexico. Of course there was no communication about any of this when making the reservation or in the 6 months leading up to the trip. At that point we tried to ask the staff for help finding other options elsewhere since we were stuck. However they couldn’t have been less interested in helping us. We ended up having to take a taxi across town to an Enterprise and pay much more than we were planning to. Do not use Sixt ever again!

1.9 Horrible

Oct 2021

KAYAK
The worst service I’ve ever gotten at any car rental place around the world. Almost comically bad. The car was sub par as well.

2.0 Mediocre

Mar 2021

KAYAK

Pros:

Nothing. Sixt sent us a SMS to tell us that the car would be ready at pick up time and asked to call them. I called and told me that the car was not available due to maintenance issue. First they blamed the broker Expedia and then they aknowledged the mistake was on their side. They did not even try to find a replacement car or solution.

Cons:

Everything

2.0 Mediocre

Nov 2018

KAYAK

Cons:

Upon arrival at the Mexico City airport Sixt rental company, I was told that there were no cars available. I explained to the representative that I had a reservation and she apologized stating that all cars had been checked out. Due to this error, I had to take. 2.5 hour bus ride to my destination followed by the same bus ride the next morning. I was extremely disappointed and inconvenienced. I will never use this company aagin.

6.8 Good

Nov 2016

KAYAK

Pros:

Pick up was typical. The vehicle was brand new and perfect for what we needed. The staff was very good.

Cons:

There is a hidden refundable deposit fee of $1700 US dollars they charge at the rental office that was nowhere mentioned on the website.The Mexico city airport which is huge, is extremely difficult to navigate. No clear signage so it was impossible to relocate the drop off point. I was afraid I was going to miss my flight so I just left the vehicle curbside at the terminal, found the terminal rental office handed them the key and told them to deal with it.

Enterprise

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

5 locations in Mexico City

from $47/day

Locations in Mexico City

Autopista Mexico-toluca #1235

+52 55 5292 1166

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday00:00 - 23:59

Ave Paseo De La Reforma No 231

+52 55 5703 2222

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

International Airport

+52 55 5786 9026

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Manuel Avila Camacho 1822

+52 55 5393 1441

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Parroquia 1056, Col Santa Cruz

+52 55 9183 7719

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday00:00 - 23:59

Filters

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Reviews

4.0 Okay

Mar 2020

KAYAK

Pros:

The woman who helped me was exceptional!

Cons:

The system said $1.50 for the day, that was not true. The car was not full: within two blocks, the first line was down. There were no manual transmissions available...

2.0 Mediocre

Jan 2020

KAYAK

Pros:

Car was not available. The reservation through Kayak was completely useless and jeopardized my entire trip. I will never use it again.

Cons:

Yes, everything!

10.0 Excellent

Oct 2019

KAYAK

Pros:

Everyone was friendly, well mannered and very professional.

Cons:

Everything was so nice, that I can not find one thing to suggest to do better.

10.0 Excellent

Sep 2019

KAYAK

Pros:

Great car, good value.

Cons:

Insurance coverage could have been more clearly explained.

2.0 Mediocre

Nov 2018

KAYAK

Cons:

I reserved the cars, and enterprise did not have the cars. They stated that the online services did not coincide with actual car availability, and didn't have any cars

4.0 Okay

Mar 2020

KAYAK

Pros:

The woman who helped me was exceptional!

Cons:

The system said $1.50 for the day, that was not true. The car was not full: within two blocks, the first line was down. There were no manual transmissions available...

2.0 Mediocre

Jan 2020

KAYAK

Pros:

Car was not available. The reservation through Kayak was completely useless and jeopardized my entire trip. I will never use it again.

Cons:

Yes, everything!

10.0 Excellent

Oct 2019

KAYAK

Pros:

Everyone was friendly, well mannered and very professional.

Cons:

Everything was so nice, that I can not find one thing to suggest to do better.

10.0 Excellent

Sep 2019

KAYAK

Pros:

Great car, good value.

Cons:

Insurance coverage could have been more clearly explained.

2.0 Mediocre

Nov 2018

KAYAK

Cons:

I reserved the cars, and enterprise did not have the cars. They stated that the online services did not coincide with actual car availability, and didn't have any cars

National

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

5 locations in Mexico City

from $55/day

Locations in Mexico City

Autopista Mexico-toluca #1235

+52 55 5292 1166

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Ave Paseo De La Reforma No 231

+52 55 5703 2222

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

International Airport

+52 55 5786 9026

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Manuel Avila Camacho 1822

+52 55 5393 1441

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Parroquia 1056, Col Santa Cruz

+52 55 9183 7719

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday00:00 - 23:59

Filters

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Reviews

10.0 Excellent

Aug 2019

KAYAK

Pros:

Miguel and Diana were very friendly and hekofuy

Cons:

Everything was super

4.0 Okay

Apr 2019

KAYAK

Cons:

They charged me for a missing tool in the spare tire what of course wasn’t ever there. I checked damage to the car before renting not tools and etc. I just trusted the person who gave the car. The trunk was never opened

2.0 Mediocre

Nov 2017

KAYAK

Pros:

Nothing..

Cons:

The lady at the counter texting without telling me what's going on. After 15 mins waiting, confirmed to me that there were no cars available at their lot despite my reservation months in advance.

2.0 Mediocre

Nov 2017

KAYAK

Pros:

Nothing

Cons:

They overbooked themselves and canceled my reservation.

2.0 Mediocre

Jul 2017

KAYAK

Pros:

I didn't like it

Cons:

The representative that was at the car rental booth was on his phone the whole time since we arrived. After 10 mins on the phone with a sarcastic smile he just said, we are very sorry but, we ran out of cars" how do you run out of cars when you have booked one in advance. Horrible service, will never book through them again. After reading the reviews below, I would have never gone through this rental place. I totally agree with the previous reviews.

2.0 Mediocre

Jun 2017

KAYAK

Pros:

Price was supposed to be great

Cons:

Unfortunately, I didn't get National's great price because the child seats I reserved (and confirmed by phone twice in the week before the rental) were not available. The guy at the desk didn't much seem to care, either. So I was left to waste an hour hauling luggage up and down the row of counters trying to find another company with the child seats, which ended up being three times the price that National had promised.

E-Z Rent-A-Car

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Mexico City

from $13/day

Locations in Mexico City

Mexico City International Airport

+52 551 560 0089

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

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Reviews

2.0 Mediocre

Apr 2019

KAYAK

Pros:

NOTHING. My experience was horrible

Cons:

Well they were trying to over charge me, therefore I ended up NOT renting the car from the agency

2.0 Mediocre

Apr 2017

KAYAK

Cons:

The car I reserved wasn't available and I had to take the only available option. Which, of course, it was more expensive.

3.2 Mediocre

Nov 2016

KAYAK

Pros:

It was a car.

Cons:

They gave me the car with almost no fuel, had to wait an hour and a half just to get the car when there was only 1 other family in front of the line, and when someone crashed into me on the road they didn't pick up the phone to call the insurance that covered the car. Never renting from here again.

2.0 Mediocre

Apr 2019

KAYAK

Pros:

NOTHING. My experience was horrible

Cons:

Well they were trying to over charge me, therefore I ended up NOT renting the car from the agency

2.0 Mediocre

Apr 2017

KAYAK

Cons:

The car I reserved wasn't available and I had to take the only available option. Which, of course, it was more expensive.

3.2 Mediocre

Nov 2016

KAYAK

Pros:

It was a car.

Cons:

They gave me the car with almost no fuel, had to wait an hour and a half just to get the car when there was only 1 other family in front of the line, and when someone crashed into me on the road they didn't pick up the phone to call the insurance that covered the car. Never renting from here again.

Sunnycars

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

14 locations in Mexico City

Locations in Mexico City

Av 602 /Col San Juan de Aragon

Opening times not available

Av Patriotismo Number 32

Opening times not available

Av. Sonora Car Rentals Area

Opening times not available

Ave. Paseo de la Reforma # 325

Opening times not available

Aviacion Civil # sin numero

Opening times not available

Boulevard Avila Camacho 1834

Opening times not available

Calzada Acoxpa No 438

Opening times not available

Col. Oxtopulco Deleg. Coyoacan

Opening times not available

Guillermo Gonzalez Camarena,1205

Opening times not available

International arrvial hall

Opening times not available

Javier Barros Sierra 540

Opening times not available

Mariano Escobedo 700

Opening times not available

Montesitos #38

Opening times not available

Paseo de la Reforma 208 local A

Opening times not available

Filters

No reviews available

MEXRENTACAR

5.0

Okay

No reviews available

Cleanliness

6.0

Comfort

5.0

Pick-up/Drop-off

4.0

Value for money

6.0

5 locations in Mexico City

from $12/day

Locations in Mexico City

11 de Abril 304. Escandón I Secc, Ciudad de México

+52 334 170 8243

Opening times not available

AICM Terminal 1, Gate 2 y 8.

+52 334 170 8243

Opening times not available

Calle 2 Sn

+52 334 170 8243

Opening times not available

Calle Florencia 36.

+52 334 170 8243

Opening times not available

Mexico City Downtown

Opening times not available

Filters

No reviews available

America Car Rental

No score is available

Cheapest deal

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

3 locations in Mexico City

from $11/day

Locations in Mexico City

Calle Dinamarca No 62. Col. Juárez - Zona Rosa (Entre Marsella y Liverpool)

+52 998 253 6112

Opening times not available

Direccion Av. Sonora casi esquina Texcoco Colonia Peñón de los Baños, Delegación V. Carranza, CDMX

+52 998 253 6112

Opening times not available

Sinaloa 31 Col. Peñon de los Baños Int Hotel Courtyard Marriot

+52 551 560 0089

Opening times not available

Filters

No reviews available

keddy by Europcar

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

3 locations in Mexico City

from $17/day

Locations in Mexico City

Av.Paseo De La Reforma 208 Local A- Colonia Juarez,Delegacion Cuauhtemo

Opening times not available

Benito Juarez International Apt- International Arrival Hall

Opening times not available

Guillermo Gonzalez Camarena 1205

Opening times not available

Filters

No reviews available

Mas By Mex

2.0

Mediocre

No reviews available

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

2 locations in Mexico City

from $25/day

Locations in Mexico City

AICM Terminal 1 Gate 2 and 8

+52 33 4170 8243

Opening times not available

Calle Florencia 36

+52 33 4170 8243

Opening times not available

Filters

No reviews available

Deal Mobility Rent a Car

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

2 locations in Mexico City

from $15/day

Locations in Mexico City

Av. Paseo de la Reforma 208, Local A, Col. Juárez, Delegación Cuauhtémoc, Ciudad de México.

+52 55 5525 1096

Opening times not available

Avenida Fuerza Aérea Mexicana 520 Local-H Col. Federal Del. Venustiano Carranza, CDMX. Terminal 1 Nacional en el ambulatorio frente a la puerta 2

+52 55 8843 1215

Opening times not available

Filters

No reviews available

FlexWays

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

2 locations in Mexico City

from $33/day

Locations in Mexico City

Av. Capitán Carlos León , Peñón de los Baños, Venustiano Carranza

+54 11 6009 3539

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00

Sinaloa 85-int. 3, Peñón de los Baños, Venustiano Carranza

+54 11 6009 3539

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00

Filters

No reviews available

Arrent Car Rental

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Mexico City

Locations in Mexico City

Circuito Bicentenario Esquina Juan Escutia Colonia Condesa

+52 555 256 5935

Opening times not available

Filters

No reviews available

NU Car

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Mexico City

from $64/day

Locations in Mexico City

Benito Juarex Intl Airport Mexico D.F. 

+52 551 560 0087

Monday07:30 - 20:00
Tuesday07:30 - 20:00
Wednesday07:30 - 20:00
Thursday07:30 - 20:00
Friday07:30 - 20:00
Saturday07:30 - 20:00
Sunday07:30 - 20:00

Filters

No reviews available

Rhodium

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Mexico City

Locations in Mexico City

Benito Juárez International Airport

Opening times not available

Filters

No reviews available

Right Cars

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Mexico City

Locations in Mexico City

Mexico City International Airport

Opening times not available

Filters

No reviews available

241 travelers who rented a car in Mexico City gave the car agency they used an average rating of 3.0

Car rental locations in or near Mexico City

Good to know

Most popular agency

Europcar

Most popular car type

Economy

Average price

$26/day

Good deal

$19/day

When to book a rental car in Mexico City

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Mexico City

  • Mexico City has a lot to offer -- and what better way to explore it all than with a rental car? Discover the beauty of nature many of the surrounding nature parks have on display, or venture out into adjoining areas without worrying about train timetables or delayed public transport. As rental cars are also pretty affordable, it is, in most cases, cheaper to drive around than to take public buses and trains.
  • Benefit from the many car rental agencies located at Mexico International Airport such as Avis, Europcar, or Hertz. The car rental desks can be found at Terminal 1, even though Terminal 2 also has some service desks available and a shuttle bus operates between the two terminals.
  • Driving in Mexico City can be overwhelming at first, but if taking their time and driving carefully and attentively, drivers will get used to it quickly. Adhering to the lane lines is not as clear as in many US cities and cars may cut into your lane suddenly and without a turn signal, so driving defensively and slowly is important.
  • Avoid Mexico City’s rush hour, as traffic here is among the worst in the country during peak times. Morning rush hour is between 6 and 9 PM and in the evening from 6 to 9 PM, so try driving to your destination outside these times. Driving at night is also not advisable in the city because it can be dangerous, especially in specific areas like Tepito or Doctores. Keep to the main roads when driving, during the day and at night, especially when you are alone in the car.
  • 25% of our users found rental cars in Mexico City for $19 or less
  • Book your rental car in Mexico City at least 3 weeks before your trip in order to get a below-average price
  • Off-airport rental car locations in Mexico City are around 73% more expensive than airport locations on average
  • Economy rental cars in Mexico City are around 99% cheaper than other car types, on average

FAQs about renting a car in Mexico City