Pros (+) The location was perfect for enjoying downtown Mexico City and the service was amazing!
Cons (-) The internet service was very spotty.
3 stars
Best Western Hotel Majestic
Av Madero 73 Col Centro, 06000 Mexico City, Mexico City Federal District, Mexico
Mexico City, Mexico
See location+52 555 521 8600Photos of Best Western Hotel Majestic
Overview
Best Western Majestic provides vibrant accommodation in Mexico City and is within walking distance of Isabel la Catolica Metro Station. Only a short walk from Zocalo, it offers comfortable rooms equipped with a telephone.
When discovering the property's grounds, guests can enjoy the terrace, as well as views of Zocalo. Airport transfers, a dry cleaning service, a laundry service and babysitting/child services are available upon request.
The hotel provides rooms equipped with cable/satellite channels, plus all the necessities to ensure a comfortable stay.
Best Western Majestic's on-site eatery offers an ideal option for those wishing to dine in.
The hotel is conveniently situated for exploring the city, with Palacio de Bellas Artes and Palacio de Cultura Banamex just a short walk away. It has easy access to public transport with Allende Metro Station within walking distance.
Latest deals for Best Western Hotel Majestic
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Hotel Majestic
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
- Upper floors accessible by elevator
- Private entrance
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Raised toilet
- Hairdryer
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
General
- Family rooms
- Telephone
- Storage available
Media and entertainment
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Airport shuttle
Outdoor
- Terrace/Patio
Family friendly
- Babysitting or child care
Reviews of Best Western Hotel Majestic
7.8
Good
1667 verified ratings
Wonderful
588
Very good
361
Good
299
Okay
140
Fair
124
Mediocre
74
Poor
81
Summary of reviews
Guests say
Guests appreciated the hotel's prime location, making it easy to explore downtown Mexico City and enjoy views of the Zocalo. However, many reviews highlighted issues with cleanliness, outdated facilities, and inconsistent service, leading to a mixed overall experience.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.8 out of 10
655 reviews
8.4 out of 10
6 reviews
All reviews
Pros (+) The location, staff, view of the Zocalo and Cathedral were great. It's a gorgeous historical building. Very beautiful architecture. I went back in time. It was like staying in a museum and being allowed to touch all of the artifacts. The view from the terrace was breathtaking and a great value. I would stay there again. Sunday brunch buffet on the terrace overlooking the Zocalo are worth the trip ...
Cons (-) I expected that a building this old would be somewhat obsolete given today's demanding consumers. But the bed was really stiff and door to the balcony didn't shut well and I was afraid that someone from an adjacent balcony to break in to our room. The painter painted some of the tile edge. Also, the hot water pressure in the tub was very slow. With the exception of the water pressure, I felt that ...
Read more
Pros (+) Enjoyed the fact that the majority of staff was readily available to assist and they were professional.
Cons (-) There was at least one staff member (day receptionist) was unprofessional and was not willing sharing information when I inquire about transportation. He was rather disrespectful.
Pros (+) The location is perfect for exploring Mexico city. This is a beautiful hotel. The colonial architecture is beautiful to the eye. The view from the balcony of the street life and zocalo was always entertaining.
Cons (-) It is a bit loud at night but this is to be expected. Bring ear plugs. The lighting for reading in bed at night is terrible.
Pros (+) The overall decor has an authentic feel—not at all like a standardized, cookie-cutter hotel. The buffet at the restaurant is excellent. Being just a few steps from the Zocalo is fantastic, with easy walking access to lots of great sites. And the value is exceptional.
Cons (-) My only complaint is that the wake up calls I asked for never came, and taxi van I asked for in advance, and been promised ("no problem") was not arranged. Fortunately, neither of these ruined our experience. We had three rooms, and we all set our own alarms, so the lack of wake up calls (3:45 AM the morning we flew home) didn't screw us up. When I got to the lobby at 4:00 AM, I found both the ove...
Read more
Pros (+) Location and staff cannot be beaten. Very attentive and cordial.
Cons (-) Needs some investment. The linens and towels were very old. Internet connection was horrible. However the location and staff made up for the shortcomings. A little investment in the furniture to include lobby and rooms chairs and beds would go a long way. More attention to pillows and linens could place this property as one of the best in the city.
Pros (+) I was in this hotel 30 years ago. So, just I wanted to stay here again with my family. I enjoyed so much this time with them. Actually we celebrate my daughter's birthday and of course my birthday too. we born the same day on August 15.
Pros (+) The architecture is wonderful. The elevator was quite cool! The location was extremely convenient to sight-seeing. The view from the roof-top restaurant was spectacular!!! The staff was extremely accommodating.
Cons (-) The room was in need of repair. (e.g. shower soap dish was in pieces, low water pressure, door handle broken.) The Cathedral Metropolitana next door has a clock that chimes on the hour and half-hour. All. Night. Long. Sleep was elusive!! Avoid rooms on the 6th floor since the restaurant is on the 7th floor. They start preparing the room for breakfast quite early so you will be awakened by all of t...
Read more
Pros (+) Our room had a great view of the zocolo.
Cons (-) A little noisy on the zocolo side.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel's location?
The hotel is located at the Mexico City's downtown, called 'El Zocalo,' providing easy access to various places of interest and multiple modes of transportation.
What are the common concerns about the hotel's rooms?
Some guests have mentioned that the rooms need updating, with issues such as old towels, furniture, and door locks. Additionally, some rooms can be noisy due to street cleaning activities and may lack heating or air conditioning.
What practical information should guests know about the hotel's rooftop restaurant?
The rooftop restaurant offers a good breakfast with plenty of options and provides an excellent view of the plaza. However, breakfast is not included in the stay, and guests have the option to explore other nearby dining choices.
What are the positive aspects of the hotel's customer service?
The staff are described as attentive, friendly, and helpful, providing excellent information about the building and the city. Additionally, the hotel's porter is highlighted for being very helpful and providing valuable insights.
What are the common concerns about the hotel's amenities?
Some guests have mentioned concerns about the lack of air conditioning in rooms, weak Wi-Fi, and issues with housekeeping. Additionally, there have been comments about the need for improvements in the hotel's facilities and services.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Zocalo comes highly recommended.
Consider Noise Levels
Some guests noted that the hotel's location near the Zocalo can result in noise, especially during events or street cleaning. Light sleepers may want to request an interior room or bring earplugs.
Explore Nearby Attractions
The hotel's central location makes it convenient for exploring historic sites and museums, with many within walking distance. Take advantage of the proximity to attractions like the Catedral Metropolitana and Templo Mayor.
Check for Hot Water
A few guests reported issues with hot water in their rooms. It may be advisable to confirm the availability of consistent hot water when checking in.
Rooftop Restaurant
Guests appreciated the rooftop restaurant for its good breakfast and exquisite food, along with the awesome views. Consider dining at the hotel for a memorable experience.
Room Comfort and Maintenance
Some guests mentioned that the beds were quite firm, and a few noted maintenance issues such as old furnishings and bathroom mold. Guests may want to manage their expectations regarding room comfort and maintenance.
Accessibility and Multilingual Staff
The hotel offers increased accessibility and has multilingual staff, making it convenient for international travelers and those with mobility needs.
Consider Room Upgrades
Upgrading to a larger room with a balcony was recommended by some guests for a more spacious and authentic experience, especially for those interested in the historic center's architecture and views.
Transportation Options
The hotel's proximity to public transportation, including the Allende Metro Station, provides convenient access for exploring the city. Guests can take advantage of the various transportation modes available in the area.
Addressing Room Amenities
While some guests appreciated the coffee facilities in the room, others found the Wi-Fi to be patchy and the furnishings in need of updating. It may be helpful to inquire about the specific amenities and room conditions when making a reservation.
Location
Av Madero 73 Col Centro, 06000 Mexico City, Mexico City Federal District
What's nearby
- Plaza de la Constitucion132 yd
- Catedral Metropolitana de la Ciudad de México204 yd
- National Palace381 yd
- Plaza Garibaldi0.6 mi
- Paseo de la Reforma0.8 mi
- Museo de Arte Popular0.8 mi
- Zona Rosa2 mi
- El Ángel de la Independencia2.2 mi
- The St. Regis Mexico City2.5 mi
- Foro Sol Autodrome3.1 mi
- Autodromo Hermanos Rodriguez3.4 mi
- World Trade Center Mexico City3.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Hotel Majestic
Low season | April |
|---|---|
High season | March |
Average price (weeknight) | $105 |
Average price (weekend night) | $96 |
When to book a room at Best Western Hotel Majestic
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Hotel Majestic
FAQs when booking at Best Western Hotel Majestic
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Mexico CityGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 4.1 mi |
Everything you need to know for your stay in Mexico City
Complete your trip
Popular destinations