Overview

Krystal Grand Reforma Uno
Best Designer Vibe

Paseo de la Reforma, 1, 06030 Mexico City, DF, Mexico
+52 555 128 5000

$106+

Overall guest ratings

8.6/10 Excellent
Based on 2,985 reviews

Review highlights

  • 9.5
  • 9.5
  • 7.7
  • 6.7

Good to know

  • Nice building
  • Comfortable beds
  • Friendly service

Nearby

    Show all

    About

    This fully renovated high-rise hotel is located on the popular Paseo de la Reforma Avenue near the financial, cultural, and historic districts. There is easy access to the Polanco and Santa Fe business areas.

    Less More
    Expedia

    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Hot tub
    • ATM on-site
    • Business center
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Gift shop
    • Laundry facilities
    • No smoking
    • Express check out
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Long-term parking (surcharge)
    • Steam room
    • Wedding services
    Less More
    Reviews

    Guest reviews of Krystal Grand Reforma Uno

    Overall Rating

    8.6 Excellent
    Based on 2,985 reviews
    • 9.5 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.5 "Easily accessible by car, said 85%."
      9.0 "90% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 7.7 "Good vibe."
      9.2 "92% thought the hotel was luxurious."
      7.7 "77% enjoyed the friendly atmosphere."
      9.8 "98% said it was a stylish hotel."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.0 "Housekeeping was great, according to 70%."
    • 6.9 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.8 "Only 68% thought the shower was ok."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 6.7 "Average comfort."
    • 6.1 "Breakfast is mediocre."
    • 2.9 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.5 Excellent
    Based on 1,074 reviews
    • 9.4 "Terrific location."
    • 6.5 "Service is ok."
      6.4 "Only 64% thought the service was professional."
      6.5 "Housekeeping was ok, according to 65%."
    • 6.4 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.6 "For only 56%, the bathroom was ok."
    • 3.3 "Internet is poor."
      2.2 "78% said the wifi quality was bad."

    Overall Rating

    8.8 Excellent
    Based on 716 reviews
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 7.4 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.2 "Good pool."
    • 6.9 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.2 "For only 52%, the bathroom was ok."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Average value."
    View all review categories

    Overall Rating

    8.2 Excellent
    Based on 417 reviews
    • 9.5 "Terrific location."
    • 6.7 "Service is ok."
      6.6 "Only 66% thought the service was professional."
    • 6.2 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
    • 6.0 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 2.7 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."

    Overall Rating

    8.4 Excellent
    Based on 776 reviews
    • 9.4 "Terrific location."
    • 9.3 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 6.9 "Average comfort."
    • 6.8 "Service is ok."
      6.3 "Only 63% thought the service was professional."
      5.1 "51% found the room service acceptable."
    • 6.7 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.9 "Breakfast is mediocre."
    • 2.8 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    mexico city
    zona rosa
    hotel great location
    free wifi
    heavy dust
    good location
    far from the subway station
    slow and sometimes unresponsive
    genius member
    More
    More

    Photos
    Map

    Map