Accessibility and suitability
Basics
Services and conveniences
Dining
Bathroom
General
Bedroom
Media and entertainment
Things to do
Parking and transportation
Pool
Outdoor
Laundry
Workspace
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's location?
The hotel is located in a 5-star location, offering a spacious and modern design, and it's within walking distance of Brickell Shopping Centre and close to transport.
What are the pros of staying at this hotel?
The hotel offers awesome and helpful staff, a great location, spacious and modern rooms, and a fantastic rooftop pool.
What are the cons of staying at this hotel?
Some guests mentioned that the rooms were dirty, the breakfast was inadequate, and there were issues with hot water. Additionally, there were complaints about the noise from the gym and the cleanliness of the room.
How is the hotel's customer service?
The front counter staff was helpful and friendly, and the manager provided exceptional service, helping guests with various requests and ensuring a pleasant stay.
What practical amenities does the hotel offer?
The hotel provides a fitness center, a rooftop pool, and a restaurant with delicious food. Additionally, the rooms are spacious and modern, and the location is convenient for accessing transportation and shopping.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of Early Check-In
Guests appreciated the hotel's flexibility with early check-in, allowing them to settle in and rest after long flights.
Consider Room Location
Some guests reported noise issues, so it may be beneficial to request a room away from potential sources of noise, such as the elevator or street.
Explore Nearby Attractions
The hotel's proximity to various attractions like Bayfront Park, Bayside Marketplace, and the Vizcaya Museum & Gardens makes it convenient for guests to explore the area.
Verify Laundry Services Accessibility
If planning to use the laundry services, it's advisable to confirm the location and accessibility, as some guests encountered difficulties accessing this facility.
Check for Complimentary Breakfast
Some guests were disappointed by the lack of complimentary breakfast, so it's worth checking the booking details to manage expectations.
Utilize Public Transport
The hotel's proximity to Brickell Station makes it convenient for guests to use the MetroRail or MetroMover for transportation, providing a cost-effective way to explore the city.
Be Mindful of Noise Levels
Several guests mentioned issues with noise, so it may be helpful to pack earplugs or request a quieter room if sensitive to noise.
Confirm Invoice Procedures
If staying for business purposes, it's advisable to confirm the hotel's invoice procedures in advance to avoid any inconvenience during check-out.
Stay Informed About Room Amenities
Some guests mentioned missing amenities like complimentary water bottles, so it's advisable to clarify the in-room amenities provided to avoid any surprises.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | February |
Average price (weeknight) | $247 |
Average price (weekend night) | $251 |