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boarding was fast and efficient

They even charge for soft drinks. Seats do not recline

the same as above

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Extremely uncomfortable the entire flight. Seats too close together, then when you recline you hit the person behind you.

Good tv shows, friendly attendants

The service from the airline.

The space between seats is so uncomfortable.

They just boarded all groups at the same time. It was chaos and caused a mess with where people were putting their bags. Also, I paid extra to board early, so this was even more frustrating. I don't like that everything is for sale. Water, carry ons, come on! You end up being more expensive than flying another airline.

Fast boarding, on time.

My flight was a redeye, and there was no sleep to be had. The seat are super uncomfortable. The crew made unnecessary noise slamming cupboards shut; and, turned on all the lights when they were handing out food. At least one of the other attendants turned off the seating lights after a minute or 2. Furthermore, they charge you for seats and extra bags. Could have gone with a better airline for comparable price.

The seats are extremely uncomfortable. Most miserable trip on a plane I have ever had.

Flights delayed. Small seats that don't recline even in 4 hour flights !

Same as above

Good fare, good check-in service. On-time flight.

Messed-up ticketing. My first and middle names were run together and listed as my first name, so that the Frontier web site did not recognize the ticket when we tried to prepay the checked-bag fee. It took about an hour of telephoning to get it straightened out. For someone 6'4" like myself, the regular seats have too little leg room to avoid crammed-in knees.

Service was excellent

It was hot before take off and after landing. Plane needed more adequate AC

Airline gave up our seats because we were not at boarding fifteen minutes before take off. We got there ten minutes before departure time. I paid for those tickets for that flight, so the seats should not have been given to anyone else. It's not like they were out any money. The tickets were already paid for and seats assigned to us. Was held up because of inadequate staffing of security screening.

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

All is good

No food only snacks

Early arrival

VHS antiquated system

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.