Find Cheap Flights to Miami

Nothing at all

I had to pay for the baggage, it was small and before I pay for it they made me throw my stuff like lotion and shampoo, why? They don't give u water or nothing and personnel are not nice

The crew were very polite.

I hated that the seats didn't recline at all. Luckily it was only a 2 hour flight.

Nothing

Who charges for carry on bags? And why are the seat so small. I'll never fly with them again

i thought i cancelled this reservation but apparently it was kept active to insulate the airline from overbooking...i called and specifically asked to cancel but was refused

The boarding system was exceptional.

They did not serve any food on board .

Easy boarding process, great attitude of staff, nice atmosphere

The price

Being charged for everything but the use of the restroom and it's rather uncomfortable seats after 15 minutes

Crew was nice

I was only on a 1.5 hour flight and I've never been more uncomfortable. The seats are basically a HARD plastic covered with a faux leather upholstery. NO cushioning whatsoever! I'm young and my back & butt was sore after 20 minutes! Seats do not recline either. Only caveat to the experience was the crew... the are very kind. Then again, they don't have all the work they would have on other airlines, like pushing a drink cart and serving every one drinks. You can pay for a snack or drink, but I did not see any purchases for at least 10 rows. I will never fly this airline again unless the flight is under half an hour. Cheap quality... you get what you pay for!

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Extremely uncomfortable the entire flight. Seats too close together, then when you recline you hit the person behind you.

Good tv shows, friendly attendants

The service from the airline.

The space between seats is so uncomfortable.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

The crew was excellent, timing was superb,

Service was excellent

It was hot before take off and after landing. Plane needed more adequate AC

Airline gave up our seats because we were not at boarding fifteen minutes before take off. We got there ten minutes before departure time. I paid for those tickets for that flight, so the seats should not have been given to anyone else. It's not like they were out any money. The tickets were already paid for and seats assigned to us. Was held up because of inadequate staffing of security screening.