Pros (+) Better customer service
Cons (-) They have to improve the customer service
4 stars
El Mouradi Djerba Menzel
Photos of El Mouradi Djerba Menzel
Overview
Resort with private beach, full-service spa Catch some rays on El Mouradi Djerba Menzel's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. El Mouradi Djerba Menzel offers 634 accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Cribs/infant beds (complimentary) are also available. A private beach, a marina, and a health club are featured at the resort. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for El Mouradi Djerba Menzel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at El Mouradi Djerba Menzel
- Private beach
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
Things to do
- Gift shop
- Bicycle rental
- Game room
- Canoeing
- Darts
- Scuba diving
- Diving
- Evening entertainment
- Beauty salon
- Mini-golf
- Table tennis
- Pool table
- Water sport facilities (on site)
- Windsurfing
- Night club
- Basketball court
- Hiking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- 24hr front desk
- Safety deposit box
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
General
- Family rooms
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Sofa
- Soundproofing
- Telephone
- Carpeted
Accessibility and suitability
- Entire unit located on ground floor
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
Pool and spa
- Hot tub
- Indoor pool
- Outdoor pool
- Pool towels
- Spa and wellness center
- Massage
- Sauna
- Water slide
Bathroom
- Hairdryer
- Private bathroom
- Bathtub
- Bidet
- Toilet
- Toilet paper
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Grill
- Balcony
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids' club
- Playground
- Baby safety gates
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Drying rack for clothing
Dining
- Restaurant
- Bar/Lounge
- Coffee shop
- Minibar
Media and entertainment
- Flat-screen TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Workspace
- Fax/photocopying
Reviews of El Mouradi Djerba Menzel
6.9
Okay
1078 verified ratings
Wonderful
252
Very good
183
Good
155
Okay
90
Fair
92
Mediocre
64
Poor
243
Summary of reviews
Guests say
Guests appreciated the great location of the hotel and the friendly atmosphere, but many expressed dissatisfaction with the cleanliness, service, and food quality. The hotel has potential but needs improvements in several areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.9 out of 10
120 reviews
6.5 out of 10
6 reviews
6.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is ideal for a visit in February during the low season or in July during the high season.
How is the cleanliness of the hotel's swimming pools?
The hotel offers three swimming pools, though some guests have mentioned that they are filled with salt water.
Is there free parking available at the hotel?
Yes, the hotel provides free parking for guests, ensuring convenience during their stay.
What can guests expect from the hotel's food quality?
While some guests have enjoyed the food, others have mentioned that it was not always good, and there were concerns about the limited food variety in the restaurant.
How is the quality of customer service at the hotel?
Some guests have praised the animation team and the staff, while others have expressed concerns about the professionalism and service mindset of the reception staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking All-Inclusive
Some guests mentioned that the all-inclusive package provided good value for money, especially for families, as it includes meals, drinks, and access to various facilities.
Check Thalasso Spa
The Thalasso spa was highly recommended by guests for its top-notch facilities and services, including algae treatments, hydro baths, and massages.
Opt for Upper Floor Rooms
Several guests reported that rooms on the upper floors offer better views and are quieter compared to those on the ground floor.
Visit During Low Season
Consider visiting in February to take advantage of the low season, potentially experiencing fewer crowds and more affordable rates.
Explore Nearby Attractions
Parc Djerba Explore, Djerba Golf Club, and Guellala Museum are within a few miles of the hotel and are worth exploring for a change of scenery.
Be Mindful of Room Selection
Some guests mentioned that certain rooms may be outdated and in need of refurbishment, so it's advisable to inquire about the room condition before booking.
Plan for Internet Access
Guests reported limited internet access in rooms, so if internet connectivity is essential, it's recommended to plan accordingly.
Enjoy Evening Entertainment
The hotel offers evening entertainment, including shows and games, which guests found enjoyable and engaging.
Consider Transportation Options
The hotel provides shuttle services and car rentals, which can be convenient for exploring the surrounding areas and attractions.
Check for Crowds
Some guests noted that the hotel and its facilities can get crowded, especially during peak times, so it's helpful to be prepared for potential crowding.
Location
B P 163, Midoun 4116
What's nearby
- Parc Djerba Explore2.8 mi
- Djerba Golf Club4.2 mi
- Borj El K'bir Fort13.3 mi
- Houmt Souq Harbour13.6 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about El Mouradi Djerba Menzel
Low season | November |
|---|---|
High season | August |
Average price (weeknight) | $64 |
Average price (weekend night) | $178 |
When to book a room at El Mouradi Djerba Menzel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at El Mouradi Djerba Menzel
FAQs when booking at El Mouradi Djerba Menzel
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Value for money | 7.3 |
|---|---|
Distance to city center | 4.1 mi |
Nearest Airport | Houmt Souk Melita |
Distance to airport | 17.3 mi |