One of top 3 hotels in Katowice, very nice view from window, professional staff. Usually its hard to book a cheap room in this hotel.
Comfort and silence, hotels position
The hotel was so easy to get to from the airport. Got on the bus for 20 zloty and it stops very close to the hotel. Was going to a concert in Spodek and it was about a 5 minute walk from the hotel. The staff were friendly and very efficient especially the lovely guy who served us a couple times late in the bar.... thanks. Breakfast was fantastic. So much food and a fantastic variety. Maybe if the hotel were in a position to organise tours to other places. There was not a lot to see in Katowice if you were a tourist. We were there strictly for a concert so it was ok but if i was there to see Poland i would have been disappointed
Clean, friendly, professional and stunning English speaking staff - No fuzz (even with late check-out)
Absolute bare minimum four-star facilities. Best you can expect in Katowice. Staff were unfriendly. Would provide no information or assistance e.g. parking until we had presented a credit card. Beds were hard and uncomfortable. Nearly all the hotel stank of cigarette smoke, though to be fair our non-smoking room only slightly smelled of it. The walk to the city centre was unmarked and passed through badly-lit streets and goes via the prostitute district. Car parking was 30 Euros per night, an obscene rate for a hotel outside the centre of a medium-sized city.
It was ok to find! As single I had to pay price for two!
Definitely not worth **** class, cheap, good location, I payed 45 EURo so it was resonable deal, it's not worth anything more Inside looks like **/*** hotel, nothing to be enjoyed
It as an ideal place to sleep after arrival by plane in Katovice.
The smell of food greeted me as I walked into the Lobby - or perhaps I should say a smell of the kitchen. My room however was excellent and room service very speedy. The hotel is expensive though, almost 500PLN - this is very steep by polish standards for a modern 3/4 star hotel. So it's very much geared towards biz people with expense accounts.
The food in the restaurant was delicious, very good service and very reasonable. The hotel is very hard to find, if staying here make sure you have excellent directions for the taxi driver as our taxi driver missed the exit (hotel is beside motorway behind petrol station) and had to travel 15 km down the motorway before he could return in katowice direction. perhaps the hotel could arrange airport/ train station/ bus station pick ups or advise customers to take the bus to the '3 lakes' shopping centre
breakfast and clean room and helpful staff! shit weather ! :(
wery nice room, very clear, good wellnes area bad destination, iyt is even out of Karowice, but for one night is ok
Apart from the room the SAT-TV... Direct to the motorway
The room was nice. There are few big supermarkets and McDonalds near by. There are a highway right near the hotel so it may be noisy. but hotel location and the price of the breakfast was a bit too high.
Good breakfest, big choiche, near shoping center, reasonal price. I am sure that was just accidental, but room was not cleaned at all, room was changed, but it was not same as required.
Reasonable size room which was clean. Hotel had good facilities and helpful staff. Some taxi drivers had problems finding the hotel. It is located slightly out of the centre.
Rooms are too small Good breakfast
The food was good and the hotel was comfortable. The staff were helpful at providing information (train and bus information for example) and the wi fi was handy in reception. No, but the checking in and out procedures were slow and bureaucratic. Wi fi should be available also in rooms
Swimming pool and jacuzzi At least 45 minutes walking to the city centre, in a dark area
Nice hotel with small but modern, cozy and clean rooms. Bathroom is also new and good sized. Very good breakfasts and delicious meals at the restraunt. The staff needs more advanced level of English, it would be very helpful.
The hotel was very clean and no-nonsense. We didn't really need anything more than a place to stay on our way through Katowice and it was exactly that. Nice, clean, comfortable, and cheap. It was very very very hard to find/get to. Even when we were there we didn't think we were because it doesn't say POPhotel anywhere on the building.
Staff were kind and helpful. Difficult to find. Lobby is a little smokey and dingy at night.
Very nice hotel staff and good price some things in thee room need to be checked(doors and light-lamps)
price clean, hotel is brandnew with ikea furniture near to highway, good for a overnight to airport (which is still at 55 km distance, by the way) very hard to find, print map before you go: behind gass station, follow signs hotelsystem trafic noice, small rooms
the room although it is small it has all the necesary staff included. the hotel is new and very clean. buffet breakfast was excellent. staff was very halpfull and nice the location of the hotel isn`t found by the gps. the road acces to the hotel is through a gas station and a Mc Drive
It was so clean! Hard beds :) but such is the case in Europe...
The price, cleaness of the room, fast and polite hotel crew
Very good brekfast. Do not use GPS to find this hotel. Better is to use Google maps and your clear mind... The entering to the hotel must be through petrol station. Follow local advertising sheets.
Good choice at breakfast. The price of the breakfast doesn't correspond with the price indicated by Booking. 25 pln instead od 18 pln. We had the same problem when taking a drink at the bar.
Convenient location for railway station No
We had a very spacious and clean room. It´s a perfect hotel for a short visit to the town or like us to get the plain next day from Katowice Airport. The location is very near the train station from where our bus to the airport left. The room did not have air conditioning unless it can be quiet hot in august. The hotel is mainly directed to business-people: there was only one set of towels. After complaining the receptionist told that they would bring a second set in a minute but it never arrived.
Very friendly staf nice room good place for conection city centrum and trein station
How big the room was Nothing.
The hotel is situated very near to the central train station, clean rooms, friendly and helpful staff..
No coffee making faciltys in rooms
going 2 kracov room was small not in good place and not very clean
restaurant in hotel, free internet single bed
close to the central station, close to the center. ideal location for a short city-trip in Katowice. We stayed there for a visit of 3 days to Auschwitz.
Near railway station. Needed more directions from the bus station.
Good location 5' walk from railway station. English speaking staff. Nice big bedroom with coffee making facilities and wifi internet. Great value . Good breakfast too. not really
The wonderfully pleasant staff and the modern style! The merangue ice cream cake was heavenly!
Hotel was very quiet and when you do travel a lot (business trip) you really appreciate a good night sleep Shame that we have to paid for the hotel parking - we arrive at the hotel at 2am on 20.10.09 and depart at 10.15am on 20.10.09!
New hotel, very modern and clean. Staff very friendly - 20 minutes walk from airport - although transfer to airport was 20PLN (just over £4) Spacious bathroom.
The hotel wasn't busy at the time I was staying there, so it wasn't very nosy, that I liked. Room was comfortable. I was surprised that you provide kattle and tee make set taht I realy like. Good food in the restaurant. I can' find anything.
the staff were unbelievable…made us cocktails all night…we had to leave early the next morning and coffee was already waiting in the bar for us…The beds were sooooo comfortable we want to go back just to sleep in the bed!!!
Great location, great service, excellent and well prepared food selection. Their rooms have AC and the offer a shuttle to the airport 24/7 for around $5
I liked the cleanliness of hotel and rooms, the hotel is nice, fresh, room is nicely equipt. It is pretty far from Katowice, around 35km, so taxi will cost you 40€, which is too much, but they don't agree on any lower price. On way back find taxi in city, will get you back for 20-25€. Also drinks in hotel bar should be cheaper, beer for 3€ is too much for Poland.
Clean, nice and comfortable hotel for very fair price.
Location is great if you need to stay close to the airport. Room is comfortable, great shower and bathroom, comfortable bed. Food in the restaurant is appalling, especially breakfast - you get it served and have no choice other than scrambled eggs.
New hotel with new all.Parking good.Nearest forest.Transfer from Airport cost 4-5 Euro
Very quiet and convenient for airport Remote from town and only suitable for Airport stopover.
Good food in the Resturant . In the dining room during breakfast and dinner waiters prepare fried foods just between one table and the other , working with sliding kitchen ring making smell and smoke.
Having business class hotel and spa in one. Noice of the air conditioning during the night and the impression that the windows are not noice proof enough.
The right ratio price/quality, the hi-level cuisine, the strategic position for business.
I really enjoyed the cool modern design, the wifi, the good food in the restaurant (including breakfasts), the drinks in the nice bar, the clean and well-functioning saunas and above all the friendly and professional staff. Alll very young but far better motivated for their jobs than most hotel staff I have encountered elsewhere. The room was a bit tiny.
Nice staff, super barman (Daniel)! French cook (Thierry).This hotel is new and has just opened... Everything is perfect.
The stuff was very helpful. Breafast was excellent, delicious and wide range of foods. A személyzet nagyon kedves, segítőkész. A reggeli csodálatos, finom, nagy választékkal. A little bit far from the center, not really nice envirement.
Brand new hotel, one of the best in Katowice, high standard & nice staff. We tried the restaurant - very good. The spa/sauna place was nice as well.
reception staff were very good as were breakfast serving staff.. bar staff need to be more effecient - long waiting. room service was quick and food good. accommodation was excellent. slow bar service only.
Location is very comfortable, design of room is perfect. Good breakfast.
Internet not free of charge.
The room, with huge walk-in shower, was very modern and comfortable. Staff very helpful too. Taxi's outside Hotel. They agree a fixed fare of 100 pzl with hotel staff. Then try and charge me 159 pzl.
Good hotel in a good location. Will stop again
That it is new and fresh
Staff forgot to clean my room-had to be done at my request at 6.00pm. No bath towel provided on day 1
center location, very close to all city facilities, shopping and parking in the basement and great sky bar on 27th floor ;)
Room service took many attempts to contact to arrange an early breakfast in my room before catching an early flight. You can only contact them via reception.
Reception staff were very helpful and friendly. We were upgraded to an apt for 3 people at no extra cost as they had no adjoining double and single rooms left. Hotel bar closes at 2am and there is nowhere for residents to go after that.
The height of the hotel provides a good view of the area from rooms, which were well appointed and comfortable I was surprised to find that the hotel allowed a prostitute to work from the bar at the top of the hotel. More English speaking chanels on the tv would be nice
comfort, and very nice breakfast One elevator did not operate to the 25th floor but was going up only to 22nd floor
Surprisingly, I could not make money exchange (to Polish Zlotych) at the cashier...
Location close to the centrum, trainstation, other public transport is good. Breakfast is worthwile to skip lunch and bunk in in the morning! The room lock was not working first day. Everythime I had to get someone from recepton to open my room. Next day it was repaired. The staff at the reception is not qualified upto the star ranking ofthe hotel. I came to the hotel on recommendation of an exhibition: staff never heard of this exhibition centre. I came by bus fro the airport and asked for the time table for the bus to the airport: They did not even know a bus was running to the airport right behind the Hotel! The bar at the top was only open during the evening. And in the room no water cooker to make coffee or tea,( and as there is no hotelbar during the day) you cannot work convenient in the hotel.
27th floor Bar Breakfast was very good
Restaurant on site, good desk staff. Location is difficult to find without gps, parking is hit and miss but ok.
it is very nice hotel.very cooparative staff.i never forget my stay here.i gave my shirts for washing and ironing and they gave me in hang position when i told them in press position the receptioist did byherself.
Extremely friendly and helpful staff, spacious apartment, good bathroom, excellent breakfast, secure off-street private parking, quiet and safe location, ease of access both to city centre and station, and to ring road and park for leisure. Needs more lighting in the sitting / dining area - couldn't read very well in the easy chair due to poor lighting. An extra floor lamp would make a big difference.
Eat lots and lots had nice beer and wine and walk it all off great hotel very clean and smart will stay again
location close to main railstation Katowice and center of citi. Clean bed and bathroom. Nice and helpful staff. Not aired rooms. Very simple breakfast served by staff - it takes long time when bigger group of guests come at the same time.
Breakfast delivered to rooms; unfortunately you can not choose what will contain. Is quite resonalbe, standard cold breakfast. Reception is on call, not open all the time.
-nice small hotel near the city center; -good atmosphere; - good for business travel
Very clean, in the centre of the city, big room and big bathroom Terrible small breakfast, without air conditioning.
location is 5 mns walk from the bus / train station. very calm area of the city. none
Staff were excellent, very helpful.
Very spacious well equipped rooms and free secure parking. Very attentive staff, nice breakfast.
wide room and bed, breakfast,good location, design and spa
Location and service
The hotel was great on all aspects: price, food, comfort, staff. would recommend it any time.
everything excellent and I require a lot of quality to say that nonthing
Size and layout of rooms was very good. The ability to use the internet in the room (without extra cost!) was great. Staff were welcoming and helpful
breakfast - full of choise, but not fresh; beds very small and uncomfortable; modern bathroom
Loved a lot of the original Art Deco features. Staff very frendly and helpfull. Restaraunt very good Nothing negative to report
I found my stay at the hotel very pleasurable everybody was very helpful No the hotel was fine
The staff was very helpful and in fact they came and met us to help us find the hotel when we were lost. I also liked the quality of the toiletries provided. The buffet breakfast was excellent and we really enjoyed our stay. We will definitely stay there again.
The rooms in the last floor were affected by the noise of the outside roof mounted central air conditioning unit. Despite of closed terrace door the noise was very perturbing.
Was the only guest and they were very flexible and great!!!
Clean enough, friendly staff, nice breakfast choice just an economical perfect choice without any additional expectations
Location The Room Had No Workable Shower, Had To Change Rooms, No Restaurant On First Night and Bar Closed 8-pm
Clean and very helpful staff Rooms not cleaned up each day and beds not made, and having to ring reception to have a toilet roll sent up
Poor room cleanliness
Location, Parking, Breakfast Why not give the wlan log on codes automatically?
Good breakfast, location and personeel. very nice for staying
Nice Room, Friendly staff, good free internet, just by a tram stop The setting is rather a shock - reasonable looking hotel in a run down area
Helpful staff, good food, clean and comfortable room, good location.
nice staff, nice restaurant, a bit pricey, though!
Yes, we liked that hotel. Nice place, very good location
This was a clean hotel with large rooms that were very suitable for a family. The staff were helpful and breakfast fine. No tea making in the room which was a bit sparse. Katowice is not a holiday place itself but is practical for Auschwitz.
The staff were excellent,especially the ladies with the map.It is slighty, out of town,but great food and the best breakfast in Europe.As I have travelled,I dont say this without meaning..Best wishes, to all the people at Kinga.
location We ordered the non smoking room. We got the room that stinks like somebody smoked an hour ago!
poor English spoken by staff