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Although booked into Iskra I stayed at the sister hotel Wilga Excellent!! from the English speaking staff who sent the car to pick me up from the airport to the restaraunt staff, everyone was welcoming and helpfull I will be back Super!! Thank you 10/10
The hotel is very close to the airport. There is shuttle service one-way (to or from the airport). The hotel is situated in a quite area. The bed and bathroom equipment were quite bad.
Very handily placed for the airport with transport included in the cost.Basic but adequate breakfast We missed the pick up from the airport somehow and had to wait a little while to check in.
Professional and courteous staff, descent value for money Smell on the hallways and rooms is unpleasant
The location (very close to the Katowice airport) and the shuttle service (included in the stay there was a one-way ride to the airport).
Everything was very nice and quikly! And of coursefree transfer from/to airport!
shuttle service from the airport included in the hotel price, free internet, very good breakfast
The staff were very professional, friendly and effective. The pick-up from the airport was very quick and convenient. This, in fact, was the main reason why we chose to stay here. Lack of hairdryer and mini-bar, although we were told that it's going to be installed in the future. The breakfast spread was not very abundant, although it did have a few elaborated and tasty things to offer. The last detail would be a somewhat unpleasant smell in the bathroom (it was clean!), so perhaps some kind of air freshener might be a good solution here.
It was a short stay, to catch an early flight the following morning. Staff very helpful, even arranged lunch boxes for us to take, since we were departing too early to have breakfast.
Perfect location, next to the airport
I was disappointed that no one could speak english. I got no reciet when I paied.
fair price, big room staff looked not happy when we waked him up late in the evening, no elevator, quite simple interior
Nice staff, super barman (Daniel)! French cook (Thierry).This hotel is new and has just opened... Everything is perfect.
I really enjoyed the cool modern design, the wifi, the good food in the restaurant (including breakfasts), the drinks in the nice bar, the clean and well-functioning saunas and above all the friendly and professional staff. Alll very young but far better motivated for their jobs than most hotel staff I have encountered elsewhere. The room was a bit tiny.
Good food in the Resturant . In the dining room during breakfast and dinner waiters prepare fried foods just between one table and the other , working with sliding kitchen ring making smell and smoke.
The right ratio price/quality, the hi-level cuisine, the strategic position for business.
Having business class hotel and spa in one. Noice of the air conditioning during the night and the impression that the windows are not noice proof enough.
The stuff was very helpful. Breafast was excellent, delicious and wide range of foods. A személyzet nagyon kedves, segítőkész. A reggeli csodálatos, finom, nagy választékkal. A little bit far from the center, not really nice envirement.
Comfort and silence, hotels position
One of top 3 hotels in Katowice, very nice view from window, professional staff. Usually its hard to book a cheap room in this hotel.
It as an ideal place to sleep after arrival by plane in Katovice.
It was ok to find! As single I had to pay price for two!
The smell of food greeted me as I walked into the Lobby - or perhaps I should say a smell of the kitchen. My room however was excellent and room service very speedy. The hotel is expensive though, almost 500PLN - this is very steep by polish standards for a modern 3/4 star hotel. So it's very much geared towards biz people with expense accounts.
Definitely not worth **** class, cheap, good location, I payed 45 EURo so it was resonable deal, it's not worth anything more Inside looks like **/*** hotel, nothing to be enjoyed
The hotel was so easy to get to from the airport. Got on the bus for 20 zloty and it stops very close to the hotel. Was going to a concert in Spodek and it was about a 5 minute walk from the hotel. The staff were friendly and very efficient especially the lovely guy who served us a couple times late in the bar.... thanks. Breakfast was fantastic. So much food and a fantastic variety. Maybe if the hotel were in a position to organise tours to other places. There was not a lot to see in Katowice if you were a tourist. We were there strictly for a concert so it was ok but if i was there to see Poland i would have been disappointed
Absolute bare minimum four-star facilities. Best you can expect in Katowice. Staff were unfriendly. Would provide no information or assistance e.g. parking until we had presented a credit card. Beds were hard and uncomfortable. Nearly all the hotel stank of cigarette smoke, though to be fair our non-smoking room only slightly smelled of it. The walk to the city centre was unmarked and passed through badly-lit streets and goes via the prostitute district. Car parking was 30 Euros per night, an obscene rate for a hotel outside the centre of a medium-sized city.
Clean, friendly, professional and stunning English speaking staff - No fuzz (even with late check-out)
Good hotel in a good location. Will stop again
Location is very comfortable, design of room is perfect. Good breakfast.
The room, with huge walk-in shower, was very modern and comfortable. Staff very helpful too. Taxi's outside Hotel. They agree a fixed fare of 100 pzl with hotel staff. Then try and charge me 159 pzl.
That it is new and fresh
Brand new hotel, one of the best in Katowice, high standard & nice staff. We tried the restaurant - very good. The spa/sauna place was nice as well.
reception staff were very good as were breakfast serving staff.. bar staff need to be more effecient - long waiting. room service was quick and food good. accommodation was excellent. slow bar service only.
Internet not free of charge.
new and very clean hotel. People are very helpfull. Breakfast was good like it should be. Breakfast tables only for 4 should be for two. When one table is occupied by 1 person it's full and not usefull for others.
Very pleased with the help from hotel staff received during our stay.
the reception staff were the most helpfull i have ever seen in the world.especially trying to sort out trips to aushwitz and taxi fares. bar closed at 11 and too early at a weekend.and hot food goes too quickly at breakfast
Good, clean hotel for an overnight.Friendly personell and a good restaurant on the 6th floor. Hotel is not easy to find even when it is situated behind the highway. Hotel signing is a must!
Easy to get to by public transport or even on foot (from the train station/city centre). Fair choice and quality of breakfast. Almost perfectly clean. Mineral water, tea, coffee and kettle in the room (replenished daily, but if you want to hold on to your unfinished bottle of mineral water you have to hide it, otherwise it gets taken away). Nice toiletries (replenished daily). My friend really liked her bed and thought it was really comfortable (I thought it was too small and too low). All in all, we liked it and would definitely stay there again. It was not possible to use the Internet because there were no cables left, which, considering the information on the website that there is Internet access in every room, is very bad and unprofessional (it was an important point for us when we booked). Restaurant staff at breakfast slow with clearing and tidying up the tables + stale rolls. The heating did not work. I thought the bed was small and low (twin room), but my friend really liked hers and thought it was really comfortable. Not a big choice of TV channels but it was a minor point.
The hotel room was very comfortable the restaurant was very nice but quite expensive, small portions and the beer was not chilled
Restaurant theoretically open till 23:00, but practially no possibility to place order at 22:45. Staff in restaurant very unhelpfull. Despite restaurant was closed, I couldnt order even pizza and I was forced to drive to restaurant in the city centre in order to eat dinner. Very low pressure of hot water in morning hours (but in the night was OK),
Directly on the highway, good connection to the city and the airport.Almost nothing to hear from the traffic if you have your room at that side. Nice room in a almost new hotel. On Saturdaymorning we didn't had fresh bread at 8.00
Restaurant open 11 hours a day, starting at 12 am till 11 pm. A taxi to get there costs 170 slotys, which is more than 50 €. In poland that's a lot of money.
Size and layout of rooms was very good. The ability to use the internet in the room (without extra cost!) was great. Staff were welcoming and helpful
The staff was very helpful and in fact they came and met us to help us find the hotel when we were lost. I also liked the quality of the toiletries provided. The buffet breakfast was excellent and we really enjoyed our stay. We will definitely stay there again.
Location and service
I found my stay at the hotel very pleasurable everybody was very helpful No the hotel was fine
breakfast - full of choise, but not fresh; beds very small and uncomfortable; modern bathroom
The hotel was great on all aspects: price, food, comfort, staff. would recommend it any time.
The rooms in the last floor were affected by the noise of the outside roof mounted central air conditioning unit. Despite of closed terrace door the noise was very perturbing.
everything excellent and I require a lot of quality to say that nonthing
Loved a lot of the original Art Deco features. Staff very frendly and helpfull. Restaraunt very good Nothing negative to report
wide room and bed, breakfast,good location, design and spa
Location close to the centrum, trainstation, other public transport is good. Breakfast is worthwile to skip lunch and bunk in in the morning! The room lock was not working first day. Everythime I had to get someone from recepton to open my room. Next day it was repaired. The staff at the reception is not qualified upto the star ranking ofthe hotel. I came to the hotel on recommendation of an exhibition: staff never heard of this exhibition centre. I came by bus fro the airport and asked for the time table for the bus to the airport: They did not even know a bus was running to the airport right behind the Hotel! The bar at the top was only open during the evening. And in the room no water cooker to make coffee or tea,( and as there is no hotelbar during the day) you cannot work convenient in the hotel.
Surprisingly, I could not make money exchange (to Polish Zlotych) at the cashier...
The height of the hotel provides a good view of the area from rooms, which were well appointed and comfortable I was surprised to find that the hotel allowed a prostitute to work from the bar at the top of the hotel. More English speaking chanels on the tv would be nice
comfort, and very nice breakfast One elevator did not operate to the 25th floor but was going up only to 22nd floor
Staff forgot to clean my room-had to be done at my request at 6.00pm. No bath towel provided on day 1
27th floor Bar Breakfast was very good
center location, very close to all city facilities, shopping and parking in the basement and great sky bar on 27th floor ;)
Reception staff were very helpful and friendly. We were upgraded to an apt for 3 people at no extra cost as they had no adjoining double and single rooms left. Hotel bar closes at 2am and there is nowhere for residents to go after that.
Restaurant on site, good desk staff. Location is difficult to find without gps, parking is hit and miss but ok.
Room service took many attempts to contact to arrange an early breakfast in my room before catching an early flight. You can only contact them via reception.
going 2 kracov room was small not in good place and not very clean
close to the central station, close to the center. ideal location for a short city-trip in Katowice. We stayed there for a visit of 3 days to Auschwitz.
Near railway station. Needed more directions from the bus station.
Convenient location for railway station No
No coffee making faciltys in rooms
restaurant in hotel, free internet single bed
How big the room was Nothing.
Good location 5' walk from railway station. English speaking staff. Nice big bedroom with coffee making facilities and wifi internet. Great value . Good breakfast too. not really
We had a very spacious and clean room. It´s a perfect hotel for a short visit to the town or like us to get the plain next day from Katowice Airport. The location is very near the train station from where our bus to the airport left. The room did not have air conditioning unless it can be quiet hot in august. The hotel is mainly directed to business-people: there was only one set of towels. After complaining the receptionist told that they would bring a second set in a minute but it never arrived.
The hotel is situated very near to the central train station, clean rooms, friendly and helpful staff..
Very friendly staf nice room good place for conection city centrum and trein station
Very closely located to the Katowice airport, provided shuttle service to the airport along with sack lunch because our departure was before their breakfast hours, very good and reasonably priced restaurant
This hotel is an excellent choice for transit passengers traveling through Katowice airport. The location is just perfect - 5 min by car from the airport. The hotel offers free (included in room price) transfer from/to airport and it's great! The room is not big, but very convenient and clean. Free Wi-Fi is super choice. The staff is very helpful and attentive. We checked out at 5 a.m. and the breakfast was packed for us and hot tea and coffee ready in the hotel hall. The girl at the reception and the staff of the restaurant were very very kind and professional. I can highly recommend this hotel. No
Large rooms very warm & comfortable
Wonderful staff great value for money super food
Dimensions of rooms we were pleasantly surprised. Also we were pleased with soulful breakfast and free airport transfer.
Great pick up service from airport, 5 minutes drive, clean, great value for money and exactly as it says on the tin. Perfect for a nights stay near to Katowice Airport Room was very, very small buit it was only for 1 night so not too bad. No English tv stations and there was some noisy guests but that can happen anywhere.
Breakfast was really good The fact that we did not get what we ask for. We ask for a double room with one bed and we got one with two beds. In addition this room was freezing due to the fact that the window was open when we got there at... 1 a.m!!!! We ask the recepcionist to change room and she gave as a single room and I paid for double...So I am very dissapointed
Proximity to Katowice airport for an early morning flight
Presentation clinelness,kind staff,only stayed one night,but liked it.good conection to airport nice sourandings and outdoor,would like to stay bid longer Woold be nice to have some shatle to city or shoping even with payment but cheaper than Taxi
close to the airport. I had to leave at 0400a.m. but the friendly staff prepared me a breakfast
Great location, great service, excellent and well prepared food selection. Their rooms have AC and the offer a shuttle to the airport 24/7 for around $5
I liked the cleanliness of hotel and rooms, the hotel is nice, fresh, room is nicely equipt. It is pretty far from Katowice, around 35km, so taxi will cost you 40€, which is too much, but they don't agree on any lower price. On way back find taxi in city, will get you back for 20-25€. Also drinks in hotel bar should be cheaper, beer for 3€ is too much for Poland.
The hotel wasn't busy at the time I was staying there, so it wasn't very nosy, that I liked. Room was comfortable. I was surprised that you provide kattle and tee make set taht I realy like. Good food in the restaurant. I can' find anything.
Very quiet and convenient for airport Remote from town and only suitable for Airport stopover.
New hotel, very modern and clean. Staff very friendly - 20 minutes walk from airport - although transfer to airport was 20PLN (just over £4) Spacious bathroom.
Hotel was very quiet and when you do travel a lot (business trip) you really appreciate a good night sleep Shame that we have to paid for the hotel parking - we arrive at the hotel at 2am on 20.10.09 and depart at 10.15am on 20.10.09!
Clean, nice and comfortable hotel for very fair price.
the staff were unbelievable…made us cocktails all night…we had to leave early the next morning and coffee was already waiting in the bar for us…The beds were sooooo comfortable we want to go back just to sleep in the bed!!!
Location is great if you need to stay close to the airport. Room is comfortable, great shower and bathroom, comfortable bed. Food in the restaurant is appalling, especially breakfast - you get it served and have no choice other than scrambled eggs.
New hotel with new all.Parking good.Nearest forest.Transfer from Airport cost 4-5 Euro
The wonderfully pleasant staff and the modern style! The merangue ice cream cake was heavenly!
Very clean, in the centre of the city, big room and big bathroom Terrible small breakfast, without air conditioning.
Staff were excellent, very helpful.
Breakfast delivered to rooms; unfortunately you can not choose what will contain. Is quite resonalbe, standard cold breakfast. Reception is on call, not open all the time.
-nice small hotel near the city center; -good atmosphere; - good for business travel
Very spacious well equipped rooms and free secure parking. Very attentive staff, nice breakfast.
Extremely friendly and helpful staff, spacious apartment, good bathroom, excellent breakfast, secure off-street private parking, quiet and safe location, ease of access both to city centre and station, and to ring road and park for leisure. Needs more lighting in the sitting / dining area - couldn't read very well in the easy chair due to poor lighting. An extra floor lamp would make a big difference.
Eat lots and lots had nice beer and wine and walk it all off great hotel very clean and smart will stay again
location close to main railstation Katowice and center of citi. Clean bed and bathroom. Nice and helpful staff. Not aired rooms. Very simple breakfast served by staff - it takes long time when bigger group of guests come at the same time.
it is very nice hotel.very cooparative staff.i never forget my stay here.i gave my shirts for washing and ironing and they gave me in hang position when i told them in press position the receptioist did byherself.
location is 5 mns walk from the bus / train station. very calm area of the city. none
Nice hotel at good location. Good size for a single room. Friendly staff and nice Polish breakfast. Bit old-fashioned interior but well maintained and I like it. Bathroom on the other hand is up to date and looked pretty new. Bed and pillow not very comfortable. Noisy tram passes in front of the hotel every couple of minutes from quite early till late.
Excellent location for the city centre and only a short walk from the train station. Value for money.
that was quite clean inside the service, we didn't get the correct information. We need to change hotel etter 22.00 becouse of mistake by the personell at hotell.
very close to city center! breakfast plain.
Location. Design of hotel and rooms.