Mission Hotels

Great breakfast room - nice staff. Great location if you are visiting the hospital.

Proximity to highway makes it noisy if you are in a front facing room

n/a

motel style

staff were very friendly and helpful

The room was a little dated and dark

Everything seems to be working well.

The security deposit placed at time of registration is not clearing or in my credit card account even though no expenses were incurred. It's still showing as pending. Placed 2 phone calls to the hotel and the staff said they can't do anything about it.

The room was very clean and comfortable. The staff was friendly and helpful.

Breakfast was amazing every morning

Can't complain at all.

Nice and clean

was assigned a handicapped room... shower was a bit odd to use

Being allowed to bring my pup without an extra charge was great.

It was convenient to the route we were travelling and ws good for our purpose.

Friendly staff even with late arrival. Quiet room

There was a used washcloth and bar of soap in he shower.

Was very comfortable and staff were efficient and friendly

Can't think of anything that we didn't like

The staff is nice and the location is good. The room looks nice.

Everything is good except I found out there are some bugs but I am not sure if it is bed bug but it should be aware.

staff was great. service is to be expected and the location is great.

hair dryer was broken and a little dark inside

My kids loved the waterside

No

Clean and organized room with great views from Window. Staff was very professional and bed was very comfortable

No free breakfast but coffee available in morning. Free internet. Dog friendly. Free parking. Denny's and Moxies restaurants in same parking lot. Friendly courteous staff. Excellent hotel!!

Had to wait 20 mins at the front desk to get checked in no one was at the check in desk

Just the service

Nothing!

Rooms weren't ready. When finally available they were still very Dirty. The carpet was wet also. Very bad smells In room and hallway. Outside signage posted and booking slip said free breakfast. but none provided. I was told they "cancelled" the complimentary breakfast despite EVERYTHING saying it was provided. Dirty hot tub with malfunctioning jets. Odd color to pool water. No Wi-Fi info provided. Rude staff. In desperate need of upgrading and customer service training! Told "tough shit" and then hung up on by "manager" when I called back to complain. Horrible experience. Do not waste your money here.

Bath tub didn't drain. A/C isn't big enough to cool down the room. Had a tube TV which cut in and out and had no volume control.

The room was surprisingly nice and very quiet. Newly renovated with comfortable bed and updated decor. Small bathroom but very clean and functional.

Next to bar with many noisy inebriated patrons at all times of the day. I was not overly comfortable leaving my car in the parking lot that was shared by hotel and bar.

Everything at Brookside Inn surpassed my expectations. The hosts were wonderful, the breakfast was fantastic, the snack plate in our fridge was a godsend. Even though it's a wonderful, romantic leisure spot, we were there for business and it met all of my needs and was one of my best work travel experiences. I wouldn't change anything.