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Was pleased to get a front seat,in 3A nice and comfortable

Food and service was good in plus

Boarding was not so nice. Couldn't understand person calling out boarding groups

Need to re-verify passport info after entering the details online. This is the only airline we have ever had to do that and we have been traveling internationally for years.

Attendants were good

TSA agents were horrific to me as a trans passenger. I am deeply troubled by my experience at seatac and my interactions with the booking staff at the Alaska desk after. It took my five hours to get to Vancouver instead of fifty minutes.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

friendly and courteous staff. flight was empty on both legs. was able to sleep in the entire row to and from vancouver.

plane interior a bit dated. low quality of food from jfk to yvr however the yvr to jfk had great food.

Actual meals! A few free movies & shows! Pillows & blanks! Landed earlier than expected!

Older aircraft Limited entertainment selection Wifi entertainment only on one leg of journey

Passport card not valid for travel, could not take flight.

Same comment on boarding procedures.