The lady at the reception was very friendly and nice. The Hotel is very simple but clean and very close to city center.
no tea/coffee facilities in room
The location near the town centre. Staff directed to a tour of a Balsamic Vinegar Factory which was a delightful experience. The tour is a must do.
The towels were very bad
Proximity to old town center and train station
Excellent staff treatment.
staff friendly and very helpful. spotlessly clean rooms. Breakfast very good. internet fast and free. reasonable price. excellent location. main road but not noisy. congrats.keep it up!
No it was up to my expectations
Good food. Very good that they had free wi-fi, I think that is basic for any hotel today. Good hotel for cost-conscious business people and families. Good location - close to old town and train station - and hence to airport bus. Many people in restaurant = locals find that the kitchen is competitive.
English menu in restaurant would help. Though waiter spoke English and helped.