The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the nearby attractions such as St. Basil's Cathedral and the State Tretyakov Gallery comes highly recommended.
While the hotel offers a restaurant and bar/lounge, guests suggested exploring nearby dining options for a wider variety of food choices.
Many guests praised the staff for their kindness and helpfulness. Don't hesitate to seek assistance from the multi-lingual staff for recommendations and local insights.
Some guests expressed disappointment with the size and cleanliness of the rooms. Consider reading recent reviews to ensure a satisfactory room choice.
The hotel's proximity to popular attractions such as the Moscow Kremlin, Red Square, and GUM Shopping Centre makes it convenient for exploring these sites on foot.
If you're celebrating a special occasion, consider informing the hotel in advance. Some guests received thoughtful surprises such as fruit plates for their birthdays.
Some guests were surprised by additional charges for services such as the sauna and long-term parking. It's advisable to inquire about potential extra costs before utilizing these services.
The hotel's payment policies, such as the 10,000 Rubel deposit for the minibar, were a point of concern for some guests. Familiarize yourself with the hotel's payment requirements to avoid any unexpected charges.
While the hotel offers a convenient location and friendly staff, some guests felt that certain aspects did not align with a traditional 5-star experience. It's advisable to manage expectations accordingly.
If you require assistance with tasks such as document printing, the hotel staff is willing to help. This can be particularly useful for any travel-related documentation.