Latest deals for The Secret Garden Hotel Moshi
Amenities at The Secret Garden Hotel Moshi
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Free parking
- Airport shuttle
- Laundry service
- Complimentary breakfast
- Hairdryer
- 24hr front desk
- Bicycle rental
Reviews of The Secret Garden Hotel Moshi
Summary of reviews
Score by provider
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the complimentary breakfast at The Secret Garden Hotel Moshi?
You can expect a tasty and delicious complimentary breakfast with fresh fruits and a great fruit salad.
Are there any specific amenities that make The Secret Garden Hotel Moshi unique?
Yes, the hotel offers a beautiful terrace with a great view, perfect for an afternoon beer, very tasty dinners and breakfasts, and amazing staff who are extremely caring and friendly.
What are the common concerns about the rooms at The Secret Garden Hotel Moshi?
Some guests have mentioned concerns about the uncomfortable beds, stained sheets, and pillows, as well as issues with bathroom cleanliness and maintenance.
When is the best time to visit The Secret Garden Hotel Moshi?
The high season is in July, offering a great opportunity to enjoy the beautiful view of Kilimanjaro and the comfortable and cozy rooms.
What practical information should I know about the hotel's payment methods and laundry service?
It's important to note that there is a 5% fee for paying with a card at the hotel. Additionally, some guests have opted for external laundry services in town due to the hotel's additional charges for laundry.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Room Selection
Consider requesting a room with a view of Kilimanjaro, but be cautious about paying extra for this as some guests found the view obstructed by a mosquito grill and curtains that don't open.
Nearby Attractions
The hotel is about 30-40 minutes from Moshi center by foot, so plan for the distance when exploring the area.
Dining Experience
Enjoy the complimentary breakfast and consider dining on the terrace for a beautiful view of Kilimanjaro, but be aware that the menu may be limited and the juice blend served may not be to everyone's taste.
Staff Service
The staff are described as friendly and helpful, with the manager being knowledgeable about the area and organizing tours. However, some guests encountered inexperienced staff and experienced issues with payment and laundry services.
Room Comfort
Some guests found the rooms to be comfortable and cozy, while others experienced issues with cleanliness, uncomfortable beds, and bathroom maintenance.
Noise Levels
Be prepared for potential noise disturbances, including howling dogs, crowing roosters, and the call to prayer from a nearby mosque, which may affect your sleep quality.
Bathroom Facilities
Be aware that some rooms may have issues with water pressure, hot water availability, and leaky taps, and some bathrooms may lack shower curtains, resulting in wet floors.
Payment and Services
Guests reported unexpected charges for using credit cards, laundry services, and fixed tariffs for airport transfers, so it's advisable to clarify these details in advance.
Value for Money
Despite some maintenance and cleanliness issues, many guests found the hotel to offer good value for money, especially with its beautiful terrace and stunning views of Kilimanjaro.
Seasonal Considerations
If planning a visit, note that June is considered the low season, while July is the high season.
Location
What's nearby
- Kilimanjaro National Park20 mi
Policies
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Secret Garden Hotel Moshi
Low season | High season | Average price (weeknight) |
|---|---|---|
January | September | $19 |
Cheapest month to stay with an average 9% drop in price. | Most expensive month to stay with an average 9% rise in price. | Average Sun - Thu price over the last 2 weeks. |
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
9.3 | 0.5 mi | Arusha Kilimanjaro | 18.1 mi |