Grand Hotel

The hotel is located in a peaceful area, providing a quiet and calm environment while being centrally located in Mumbai. It's close to major tourist sites and offers easy access to the train station.

The staff at the hotel are described as friendly, helpful, and professional by many guests. However, a few reviews mentioned instances of rude behavior, which the hotel may need to address.

Some guests have mentioned concerns about the quality of the beds, with feedback about hard beds and uncomfortable mattresses. Additionally, there have been comments about the air conditioning units being old and noisy.

The hotel offers a restaurant and bar/lounge, but there have been mixed reviews about the quality and variety of the food. Some guests have suggested that the breakfast spread could be improved.

The hotel is currently undergoing renovations, which some guests have mentioned. While the renovation work was not intrusive, there have been comments about the need for room upgrades and improvements in certain areas.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests advised that the hotel can be noisy at times, especially if neighboring guests are inconsiderate. Bringing earplugs might be a good idea to ensure a peaceful stay.

Take advantage of the hotel's proximity to popular attractions such as Chhatrapati Shivaji Terminus, Horniman Circle Gardens, and the Gateway of India, all within a reasonable distance from the hotel.

While the hotel is undergoing renovations, guests recommended checking for newly renovated rooms to ensure a more modern and comfortable stay.

A few guests mentioned encountering mosquitoes in their rooms. Consider bringing insect repellent or inquiring about measures to address this issue upon check-in.

Some guests reported issues with the availability of hot water. It's advisable to confirm this with the hotel, especially if hot water is essential for your stay.

While the hotel offers dining facilities, some guests found the breakfast options limited and the restaurant expensive. Exploring nearby dining options might be worth considering.

Numerous guests praised the hotel staff for their friendliness and professionalism. Engaging with the staff for local recommendations and assistance is highly recommended.

Some guests mentioned that the beds were quite hard, so it's advisable to inquire about room comfort options or room upgrades if a softer bed is preferred.

Some guests mentioned being surprised by the requirement to pay for everything upon arrival. It's advisable to clarify the hotel's payment policies in advance to avoid any inconvenience.