Pros (+) The ambience and comfortable rooms. Exceptional service and great food.
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Itc Grand Central, A Luxury Collection Hotel, Mumbai
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
Reviews of Itc Grand Central, A Luxury Collection Hotel, Mumbai
8.8
Very good
1511 verified ratings
Wonderful
945
Very good
254
Good
113
Okay
74
Fair
46
Mediocre
28
Poor
51
Summary of reviews
Guests say
Guests consistently praised the hotel's attentive and professional service, often highlighting the friendliness and helpfulness of the staff. The breakfast offerings received high marks for variety and quality, with several guests describing it as excellent or outstanding. The hotel's location was frequently mentioned as convenient and central, making it ideal for both business and leisure travelers. Cleanliness and room size were also appreciated by guests, contributing to comfortable stays. While some reviews noted areas for improvement such as outdated decor, gym facilities, or specific issues with bathrooms, the overall sentiment was strongly positive, with many guests expressing a desire to return.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.8 out of 10
1190 reviews
9.1 out of 10
131 reviews
9 out of 10
1 review
9.5 out of 10
1 review
10 out of 10
2 reviews
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Pros (+) The decor and ambience of the hotel is luxurious. The staff are extremely helpful and courteous. It was a great family holiday time for us. Guest executive Chelsea went out of the way to make our stay comfortable and a memorable one. Will definitely be returning here whenever in town.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's dining options?
You can enjoy a unique dining experience at the in-house restaurant, with excellent options for breakfast and other meals. The Dal Bukhara at Kebabs and Curry restaurant is highly recommended.
What are the main highlights of the hotel's amenities?
The hotel offers an indoor pool, a gym, sauna, and Jacuzzi for relaxation. Additionally, the rooftop lounge provides great city views and the spa and salon are highly recommended.
How is the staff's behavior and service quality at the hotel?
The staff is described as friendly, professional, and very polite. They are known for their exceptional service orientation and for making guests feel like family members.
What are the common concerns about the hotel's services?
Some guests have mentioned concerns about the room dining service, room size, and breakfast spread. Additionally, there have been comments about the noise of repair work and the security setup at the entrance.
When is the best time to visit the hotel?
The high season is in November, offering an ideal time to experience the hotel's exceptional architecture, grand luxurious feel, and wonderful food. However, it's important to note that the breakfast may be underwhelming during this time.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for an Early Check-in
Some guests were able to secure an early check-in by making a request, allowing them to start their stay sooner.
Consider the Women's Only Floor
Female solo travelers may appreciate the option to stay on the Eva floor, which is exclusively for women, providing an added sense of security and comfort.
Explore Nearby Attractions
The hotel's central location makes it convenient for visiting popular attractions such as Shree Siddhivinayak Ganapati Mandir and Haji Ali Dargah, both within a few miles.
Request a Room with a View
Guests have praised the city views from their rooms, so consider requesting a room with a view for an enhanced experience.
Be Mindful of Dining Options
While the hotel offers a variety of dining choices, some guests found the breakfast area crowded and the food options limited, so it's worth considering dining alternatives nearby.
Utilize the Spa and Wellness Facilities
Guests have enjoyed the spa, indoor pool, and wellness center, making it a worthwhile experience to unwind and relax during your stay.
Plan for Transportation
The hotel provides free parking and valet parking, which can be convenient for guests with their own vehicles or those requiring transportation services.
Check for Room Upgrades
Some guests were pleasantly surprised with room upgrades, so it may be worth inquiring about potential upgrade options during the booking process.
Take Advantage of the Rooftop Lounge
The rooftop lounge has been consistently praised for its views and ambiance, making it a must-visit spot for a memorable experience.
Communicate Special Requests
Several guests mentioned that the staff were accommodating of special requests, so don't hesitate to communicate any specific needs or preferences to enhance your stay.
Location
287, Dr. Babasaheb Ambedkar Road, Mumbai
What's nearby
- Nehru Science Centre1.4 mi
- Shivaji Park2 mi
- Haji Ali Dargah2.2 mi
- Chor Bazaar2.7 mi
- Antilia2.8 mi
- Mahim Fort3 mi
- St. Michael's Church3.1 mi
- Mahatma Jyotiba Phule Mandai3.5 mi
- St. Xavier's College3.8 mi
- Larsen & Toubro Limited4.4 mi
- Flora Fountain4.6 mi
- Brabourne Stadium4.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Itc Grand Central, A Luxury Collection Hotel, Mumbai
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | August | $248 | $154 |
Cheapest month to stay with an average 15% drop in price. | Most expensive month to stay with an average 61% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Itc Grand Central, A Luxury Collection Hotel, Mumbai
Which month has the cheapest rates at Itc Grand Central, A Luxury Collection Hotel, Mumbai?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Itc Grand Central, A Luxury Collection Hotel, Mumbai is July, with an average nightly rate of $166. The most expensive month is February at $281 per night.
What is the cheapest day to book Itc Grand Central, A Luxury Collection Hotel, Mumbai?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Itc Grand Central, A Luxury Collection Hotel, Mumbai is Saturday, with an average nightly rate of $151. The most expensive day is Tuesday at $296 per night.
How far in advance should you book Itc Grand Central, A Luxury Collection Hotel, Mumbai?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Itc Grand Central, A Luxury Collection Hotel, Mumbai, book around 10 weeks in advance. This could save you approximately 31% compared to booking last minute.
KAYAK's top tips for your stay at Itc Grand Central, A Luxury Collection Hotel, Mumbai
FAQs when booking at Itc Grand Central, A Luxury Collection Hotel, Mumbai
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
3.0 mi | Mumbai Chhatrapati Shivaji Intl | 6.5 mi |