Mumbai hotels near Chhatrapati Shivaji Terminus

Pros: Customer Service

Pros: They somehow managed to make my wife and I feel like the only guests in the hotel. It seemed like there was nothing they couldn't to for us. The concierge brought someone in to set us up with SIM cards, tied up the loose ends in our travel booking with another Oberoi hotel, arranged for a car to take us to the airport set up a tour of Mumbai, as, well as a private cooking lesson with one of the chefs at one of the 3 restaurants on site. They also sent flowers up for my wife just because. It was such a wonderful experience that it's difficult to sum up. Bottom line, ignore any other option, or deal, or what-have-you. You will not find a more incredible experience anywhere.

Pros: It's the taj. It's lovely and our room was freshly redone since last year. It's way too expensive for what you get, but where else would you stay in Mumbai? Breakfast buffet was always amazing in the past, this stay we were super disappointed. Milk was UHT from a box, selection was limited, took ages to get water refilled.

Pros: The staff and service were exceptional ! Proximity to shopping, sightseeing and restaurants excellent and accommodations were super comfy (:

Pros: Staff helped up set up day trips with a driver

Pros: Excellent and friendly staff from the minuet you arrive. Rooms are clean and nice with no frills. Air conditioning, ceiling fan and shower were all in good working order and a small privet balcony to let the fresh air in. Great location right near the sea walk (good for a run or walk), Church street station and a few restaurants. Also a good ice cream sandwich shop straight across the street.

Pros: The location

Pros: The receiption is very nice and helpful.

Pros: Very unprepossessing outside and lift + reception on 5th floor is unusual. But rooms were excellent - comfortable, clean and most facilities.

Pros: The hotel is very basic. They tried to charge me more for the room and than what i had on my confirmation from booking.com. I would only suggest this hotel if you are a sudent or back packer.

Pros: Good value for money. The flop is when I return back the hotel promised staff me to give cheaper room . It turn out to be more expensive and inferior grade ie older room. Its not that fair

Pros: The hotel was conveniently located and very clean. The staff was friendly, helpful and let us have a late checkout while we waited for a night train. The internet room was great. Air conditioned!

Pros: The kindness of the hotel staff. Very serviceminded. Despite ugly outside facade and a strange entry, the rooms are very comfortable and nice.