|"Very hospitable and excellent staff services!"||(in 57 reviews)|
|"We loved the welcome drink too!"||(in 3 reviews)|
|"And the breakfast was excellent!"||(in 35 reviews)|
|"Worst customer service!"||(in 9 reviews)|
|"I don't recommend this hotel."||(in 13 reviews)|
|"The pool is very small."||(in 9 reviews)|
|non-smoking room||in 126 reviews|
|staff are friendly||in 118 reviews|
|buffet breakfast||in 108 reviews|
|perfect location||in 66 reviews|
|great hotel||in 61 reviews|
|swimming pool||in 60 reviews|
|good food||in 53 reviews|
|bed is comfy||in 43 reviews|
|great service||in 40 reviews|
|late check||in 37 reviews|
|good restaurants||in 18 reviews|
|great view||in 17 reviews|
|junior suite||in 16 reviews|
|acacia||in 13 reviews|
|cheese cake||in 8 reviews|
|alabang||in 7 reviews|
|free coffee||in 5 reviews|
|upon checking||in 3 reviews|
Insist no-show as excuse to charge erroneous dupli
Kayak site displayed error page when booking did not complete. No confirmation or notification. When booking resulted in completion, confirmation page and email notification was received almost instantaneously. Customer found out at the hotel during check-in that there were two/duplicate reservations. Hotel staff insist no-show as reason to charge the other unoccupied room unless getaroom.com validate the reason for duplicate reservations was not customer's fault. Hotel will not refund, getaroom washes hands and point to Kayak. Maybe Kayak will genuinely care for its customer to help resolve issue.
Customer service at its best
Courteous staff and always willing to lend a hand. Valet parking was available at no extra cost plus it was handed to us clean after a night's rain. Our wifi was down during our stay but since my other family members were staying at a diff room, we did not bother to complaint and instead used their wifi. Fireworks during the nye was scheduled at 12:10 so we waited until 12:30 but there was none. I had a good night sleep as the bed and covers were really soft and comfy. Will stay here again for their relaxing ambience and good service.
With a stay at Acacia Hotel Manila, you'll be centrally located in Muntinlupa, within a 5-minute drive of Alabang Town Center and Starmall Alabang. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 415 reviews
Policies vary by room type and provider.
Acacia Hotel Manila is located at 5400 East Asia Drive in Alabang, 0.9 miles from the center of Muntinlupa. Festival Supermall is the closest landmark to Acacia Hotel Manila.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Acacia Hotel Manila.
Yes, Acacia Hotel Manila offers free Wi-Fi.
Yes, Acacia Hotel Manila offers free parking.
No, Acacia Hotel Manila does not offer free airport shuttle service.
Acacia Hotel Manila is 6.2 miles from Manila Ninoy Aquino Intl. Acacia Hotel Manila is 61.6 miles from Angeles City Clark Intl.
Yes, Acacia Hotel Manila has a pool onsite.